Nordic Temptations Reviews 527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available, often highlighting the ability to find unique or hard-to-source items. Many people appreciate the fast and reliable delivery service, noting that orders arrive quickly and are meticulously packaged, especially refrigerated items which are kept cold with great care. The overall service is frequently described as excellent, with consumers finding the ordering process easy and efficient. However, some customers also noted that shipping costs can be quite high, particularly for smaller orders. A few other people also felt that some products, like candies, were occasionally old or mixed with fresh ones, and there were isolated instances of missing items or unexpected additional shipping charges.

What people talk about most

Product

People report positive experiences with product quality and selection. Many reviewers appreciate the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick and on-time... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of products, noting... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of ordering and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more

Company replied

Rated 5 out of 5 stars

The selection of available items was fantastic. I was able to surprise my father with some of his favorite childhood foods from Sweden. One, which is Messmor, is almost impossible to find for shipping... See more

Company replied

Rated 5 out of 5 stars

Fresh food delivery was with cooled courier the next day after they recieved it, you can delay webshop-orders (if not ordered yet ofcourse. AND.... You can ask if they deliver non-listed items on... See more

Company replied

Rated 5 out of 5 stars

Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Written by the company

Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Always just wonderful and so kind

Always just wonderful and so kind. Thank you

January 31, 2024
Nordic Temptations logo

Reply from Nordic Temptations

Dear Mrs Genevrier, thank you for your wonderful words the super rating. The customer satisfaction is one of our priorities and we are sincerely glad when you feel that we have succeeded.

/Sari

Rated 5 out of 5 stars

Easy and delivering without problemsp

Easy and delivering without problems. Satisfactory. I will purchase more...

February 7, 2024
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Reply from Nordic Temptations

Dear Oscar, thank you for the marvellous rating. We are pleased to hear that our efforts in bringing the Nordic delicacies not only to the south of France but even other destinations around world is appreciated.

Hope to see you soon again in our webshop!

/ Sari

Rated 5 out of 5 stars

Perfect

Perfect, I am very happy.

February 6, 2024
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Reply from Nordic Temptations

Dear Silvia, thank you so much! It delights us to hear that our service and super products are appreciated. We are thrilled that we have the possibility to deliver the Finnish refrigerated specialities to those who miss them. Hope to "see you" in the webshop soon again.

/ Sari

Rated 5 out of 5 stars

Great!

Happy with my order

January 16, 2024
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Reply from Nordic Temptations

Thank you Mr Diaconescu for your super review. Wonderful hearing that you are happy with your order Look forward serving you again!

/ Sari

Rated 5 out of 5 stars

Efficient ! Well packed and I received my order…

Well packed and I received my order very quickly !
Thank you !

January 16, 2024
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Reply from Nordic Temptations

Dear Mrs Beauvais, thank you for your fantastic review! We're delighted to hear that you found our service efficient and that your order was well packed and delivered quickly. The customer satisfaction is one of our main priorities, and we're grateful for your positive feedback.

/ Sari

Rated 5 out of 5 stars

The quality of the product is so good…

The quality of the product is so good that it is worth the cost and effort to get it!

January 16, 2024
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Reply from Nordic Temptations

Dear Customer, thank you so much for your positive review! We're thrilled to hear that you find the quality of our product worth the cost and effort. Until next time!

/ Sari

Rated 5 out of 5 stars

Successful cheese sipping all the way…

Successful cheese sipping all the way to the US.

December 8, 2023
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Reply from Nordic Temptations

Dear Mrs Thayer, thank you for sharing your experience and the excellent rating! We're thrilled to hear that your cheese made it successfully all the way to the US. We appreciate your trust in our shipping and handling process. If you have any more cravings for our products or any questions, feel free to reach out. Cheers to successful cheese sipping!

/ Sari

Rated 5 out of 5 stars

Thank you again for the perfect…

Thank you again for the perfect customer experience. Goods arrived on time, well packed and exactly what we ordered. I cannot fault this company.
It's an absolute joy to order from Nordic Temptations
Thank you again and happy Christmas
Rebecca Vanhatalo

December 11, 2023
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Reply from Nordic Temptations

Dear Rebecca Vanhatalo,

Dear Rebecca, thank you so much for your delightful review and kind words! We're thrilled to hear that you had again a perfect customer experience and that your goods arrived on time, well packed, and exactly as expected. It's wonderful to know that ordering from Nordic Temptations brings you joy.

We're grateful for your support, and we wish you and your family a very happy New Year!

/ Sari

Rated 5 out of 5 stars

A good

A good, friendly and efficient service - thank you

December 9, 2023
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Reply from Nordic Temptations

Dear Mr Denn, thank you so much for your wonderful five-star review! We're delighted to hear that you found our service good, friendly, and efficient. Providing a positive experience for our customers is one of our top priorities. We look forward to serving you again in the future!

/ Sari

Rated 5 out of 5 stars

Best Christmas Ham

The ham was delicious, lovely, moist and tasty. It would have been useful to have essential information in English. How to keep it and possibly a recipe for the glaze

December 5, 2023
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Reply from Nordic Temptations

Dear Pauline, thank you so much for your fantastic five-star review! We're delighted to hear that you enjoyed the delicious, lovely, moist, and tasty ham. Your feedback is valuable to us. We appreciate your suggestion regarding essential information in English, and we'll definitely take that into consideration for improvement. We will add them to the product information before the next season. If you have any more suggestions or questions, please feel free to reach out. Thank you again for choosing Nordic Temptations.

/ Sari

Rated 5 out of 5 stars

Quick and efficient

Well received, in time. Website is not super user friendly and could be improved, no problem for the rest

December 6, 2023
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Reply from Nordic Temptations

Thank you for taking the time to leave a five-star review! We're delighted to hear that your order was well received and arrived on time. Your positive experience is important to us. We also appreciate your feedback about the website not being super user-friendly, and we'll definitely take that into consideration for improvement. We value your input and look forward to serving you again in the future!

/ Sari

Rated 5 out of 5 stars

Great experience!

Great customer service, speedy delivery and professional quality packaging ensuring freshness!

November 17, 2023
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Reply from Nordic Temptations

Thank you Mr Mossberg, wonderful hearing that you had a great experience with our customer service, appreciated the speedy delivery, and found our professional-quality packaging to ensure freshness. We are thrilled that we have the possibility to deliver even refrigerated products to US. Look forward to serving you again!

/ Sari

Rated 5 out of 5 stars

Really happy with Nordic Temptations

The products arrived in perfect condition, even the crisps! Very happy with the delivery and all the products were fresh and looked great.

November 29, 2023
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Reply from Nordic Temptations

Dear Mrs Thunström Serret, thank you so much for your fantastic five-star review! We're thrilled to hear that your order arrived in perfect condition, including the crisps! We take pride in delivering fresh and high-quality products well packed and it's wonderful to know you're happy with the overall experience. We appreciate your support and look forward to serving you again in the future!

/ Sari

Rated 4 out of 5 stars

Impressive number of products

Impressive number of products, but sometimes difficult to navigate on the site.

November 29, 2023
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Reply from Nordic Temptations

Dear Customer, thank you for taking the time to leave a four-star review! We're delighted to hear that you find our range of products impressive. Your feedback is valuable to us, and we apologize for any difficulty you experienced with site navigation. We'll certainly take this into consideration as we work on improving our website. If you have any specific suggestions or if there's anything else we can do to enhance your experience, please feel free to share. We appreciate your input and hope to have the opportunity to serve you even better in the future.

/ Sari

Rated 5 out of 5 stars

As always a delight and the best Bread…

As always a delight and the best Bread in the world….

November 28, 2023
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Reply from Nordic Temptations

Dear Paula, thank you for taking the time to review us. We are really glad that you find us worth 5 stars. We totally agree, the Finnish breads are the best! Hope "see you" in our webshop soon again

/Sari

Rated 5 out of 5 stars

Everything went perfectly fine in my…

Everything went perfectly fine in my order!

November 28, 2023
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Reply from Nordic Temptations

Dear Katja, thank you for your wonderful five-star review! We're thrilled to hear that everything went perfectly fine with your order. We look forward to serving you again in the future!

/ Sari

Rated 5 out of 5 stars

Very good service

Very good service. My order was well packed and delivered quickly. Received good answers and advice during phone calls before my order. The goods were to great satisfaction.

November 22, 2023
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Reply from Nordic Temptations

Dear Eva-Lotta, thank you so much for taking the time to leave an excellent rating. A high level of customer service and products are some of our main ambitions, we are glad you think that we have succeeded. Hope to be able to be at your service soon again!

/Sari

Rated 5 out of 5 stars
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Reply from Nordic Temptations

Dear Mrs Fugen, thank you for your super rating. We are thrilled hearing that you are satisfied with your purchase experience. Hope to see you soon again in our webshop!

/ Sari

Rated 5 out of 5 stars

Speed of delivery was great.

Speed of delivery was great.
I ordered 10 pieces but there was only 8 at stock available, so they asked what to do and I said 8 is enough now, They delivered and discounted two pieces.
Great service.

October 25, 2023
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Reply from Nordic Temptations

Dear Mr Hatakka, thank you so much for your fantastic five-star review! We're thrilled to hear that you appreciated the speedy delivery. We apologize for the discrepancy in stock availability, and we're glad we could promptly address the situation to your satisfaction. Your flexibility and understanding are greatly appreciated.

We look forward to serving you again and providing great service. Thank you for choosing us!

/ Sari

Rated 5 out of 5 stars

Great

Great, thank you.

October 25, 2023
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Reply from Nordic Temptations

Dear Mr Furák, thank you so much for your continued support! We're thrilled to have you as a valued and returning customer. We appreciate your loyalty and look forward to serving you again. Great thanks from all of us!

/ Sari

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