Nordic Temptations Reviews 527

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products and the wide selection available, often highlighting the ability to find unique or hard-to-source items. Many people appreciate the fast and reliable delivery service, noting that orders arrive quickly and are meticulously packaged, especially refrigerated items which are kept cold with great care. The overall service is frequently described as excellent, with consumers finding the ordering process easy and efficient. However, some customers also noted that shipping costs can be quite high, particularly for smaller orders. A few other people also felt that some products, like candies, were occasionally old or mixed with fresh ones, and there were isolated instances of missing items or unexpected additional shipping charges.

What people talk about most

Product

People report positive experiences with product quality and selection. Many reviewers appreciate the... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick and on-time... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the high quality of products, noting... See more

Order

Consumers generally find the ordering process to be positive, highlighting ease of ordering and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There's no place in Australia that sells the storage tin for the Leksands crispbread rounds sold at our local IKEA. Nordic Temptations was the only seller in Europe that was happy to send us the lovel... See more

Company replied

Rated 5 out of 5 stars

The selection of available items was fantastic. I was able to surprise my father with some of his favorite childhood foods from Sweden. One, which is Messmor, is almost impossible to find for shipping... See more

Company replied

Rated 5 out of 5 stars

Fresh food delivery was with cooled courier the next day after they recieved it, you can delay webshop-orders (if not ordered yet ofcourse. AND.... You can ask if they deliver non-listed items on... See more

Company replied

Rated 5 out of 5 stars

Your company delivered my Oltermanni (Finnish) cheese appropriately, although because of the existing tariffs climate, it was very expensive. It was worth it to me, though. The product was just lik... See more

Company replied


Company details

  1. Gourmet Grocery Store
  2. Grocery Store

Written by the company

Scandinavian groceries, delicacies, beverages, utitilites and decoration items in central Antibes with on-line shop serving world wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

527 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

Perfect, great communication and quick shipping.

October 18, 2023
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Reply from Nordic Temptations

Thank you so much for your kind words! We're thrilled to hear that you found our products perfect and that you had a great experience with our communication and quick shipping. Providing excellent service and top-quality products is our priority, and your feedback is truly motivating. We value your support and look forward to serving you again!

/ Sari

Rated 5 out of 5 stars

Great service

Great customer service + the items were packed very nicely! Thank you!

October 3, 2023
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Reply from Nordic Temptations

Dear Kaisu, thank you so much for taking your time to review us. We're delighted to hear that you had a great experience with our customer service and found your items were packed to your satisfaction. Providing exceptional service and ensuring that your items arrive in perfect condition are amongst our top priorities.

Your feedback is truly appreciated, and it motivates us to continue delivering the best possible experience to our valued customers. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!

Once again, thank you for choosing us. We look forward to serving you again in the future.

/ Sari

Rated 4 out of 5 stars

Great experience with Nordic…

Great experience with Nordic Temptations! Order was in excellent shape and arrived as agreed upon. The only negative was the cost of the shipping to the US! Probably not their fault but that is why I gave 4 stars! Thank you!

September 22, 2023
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Reply from Nordic Temptations

Dear Tracy, thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with Nordic Temptations and that your order arrived in excellent shape, just as we promised.

We understand your concern about the shipping cost to the US, and we want to assure you that we constantly strive to provide the best possible shipping rates for our customers. Unfortunately, international shipping costs are often beyond our control, and we work with our partners to negotiate the most competitive rates we can.

Your feedback is valuable to us, and we appreciate your understanding of this issue. We will continue to explore ways to improve our shipping options and ensure a better experience for our customers.

Once again, thank you for choosing Nordic Temptations, and we hope to serve you again in the future.

/ Sari

Rated 5 out of 5 stars

Great service

Great service, delivery and the product was really good quality.

September 11, 2023
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Reply from Nordic Temptations

Dear Customer, thank you for the marvellous rating. We are pleased to hear that our efforts in bringing the rare Nordic delicacies like wild berries even to UK and other destinations around world is appreciated.

/ Sari

Rated 5 out of 5 stars

Fast and great service!!

September 11, 2023
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Reply from Nordic Temptations

Dear Mr Rinkwest, thank you for taking the time to rate us and for your marvellous review. We are pleased to hear that our efforts in bringing even the refrigerated Nordic delicacies to Italy and other destinations around the world is appreciated.

Hope to "see" you in our webshop again when you run out of the Swedish essentials

/Sari

Rated 5 out of 5 stars

Perfect packadge

Perfect packadge ! all fresh inside.

September 11, 2023
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Reply from Nordic Temptations

Dear Karel, thank you for your time rating us and the super review. We are pleased to hear that our efforts in bringing even the refrigerated Nordic delicacies to Belgium and other destinations around the world is appreciated.

Hope to "see" you in our webshop again when you run out of the Swedish essentials

/Sari

Rated 5 out of 5 stars

Fast and Efficient Delivery

Efficient. Fast. Care-free ordering.

September 8, 2023
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Reply from Nordic Temptations

Dear Mr Veniegas, a big thank you for taking your time to rate us. Wonderful hearing that you find us efficient, fast and care-free as those are our main priorities. We are thrilled that we have the possibility to deliver the majority of our high quality products even to United States. Look forward to being at your service soon again! / Sari

Rated 5 out of 5 stars

Fast reliable with good communication

I highly recommand, really nice offering.

September 7, 2023
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Reply from Nordic Temptations

Dear Customer, thank you for your super review. Wonderful hearing that you find that we have succeeded in the issues which are our priorities. Look forward to being at your service soon again!

/ Sari

Rated 5 out of 5 stars
Nordic Temptations logo

Reply from Nordic Temptations

Dear Mr de Jong, thank you for rating us and wonderful to hear that you find us quick and reliable. We are thrilled that our webshop is discovered even in the Netherlands, hope to "see you" in our webshop even in the future.

/ Sari

Rated 2 out of 5 stars
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Reply from Nordic Temptations

Dear Mr Birbeck,

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced regarding our contact reliability.

We are committed to providing reliable and efficient communication to all our customers, and we take your comments seriously. However, it appears there may have been a misunderstanding. We would appreciate the opportunity to learn more about your experience so we can address any concerns you may have. Please feel free to reach out to us by e-mail info(at)nordictemptations.com with more details about your specific situation. Our goal is to deliver the best possible service to all of our customers, any additional information you can provide plays a crucial role in achieving that.

Once again, we apologize for any inconvenience you may have experienced, and we look forward to resolving this matter to your satisfaction.

Best regards,

Nordic Temptations
Sari Niinikoski
Owner

Rated 4 out of 5 stars

I found the item I was looking for and…

I found the item I was looking for and the time frame was excellent

August 18, 2023
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Reply from Nordic Temptations

Dear Mrs Alvord, thank you for your review! We're delighted to hear that you found the item you were looking for and that our service's time frame met your expectations. Your satisfaction is important to us, and we're glad we could provide a positive experience. We look forward to serving you again!

/ Sari

Rated 5 out of 5 stars

Quick delivery

Quick delivery; very well packaged.

July 30, 2023
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Reply from Nordic Temptations

Dear Per, thank you for your kind words! We're thrilled to hear that you received your order quickly and that it was well packaged to your satisfaction. Your satisfaction is our top priority, and we look forward to serving you again in the future.

/ Sari

Rated 4 out of 5 stars

Good price

Good price. But the chocolate has melted. All biscuits was sticked together. No possible to share.

June 22, 2023
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Reply from Nordic Temptations

Dear Mrs Ramier, thank you for review. We are sorry if you feel disappointed but we have done all we can to assure the condition of the chocolates. Our premises are air conditioned and the parcels are even kept in refrigerator before they are sent. So all the candies and chocolates are always in perfect shape when they depart.

But unfortunately we have no control in what kind of conditions the parcels are kept during transit. Especially if a slow shipping method is chosen the parcels are likely to be exposed to non air conditioned environnement during longer periods. For shipments of chocolates during the warm months we recommend DHL Express to prevent melting.

However, we hope that your patronage will continue in the future as well.

/ Sari

Rated 5 out of 5 stars

Excellent service

Excellent products difficult to find in France. Quick, efficient delivery with nothing missing!

June 19, 2023
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Reply from Nordic Temptations

Dear Rosemary, thank you for taking your time to rate as. The customer satisfaction is one of our priorities and we are sincerely glad when you feel that we have succeeded. Hope to "see" you soon again in our webshop.

/ Sari

Rated 5 out of 5 stars

Happy to be able to order online

I was so happy to be able to order these products online. Shipping was quick. Will definitely order again.

May 22, 2023
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Reply from Nordic Temptations

Dear Customer, thank you so much for taking the time to leave an excellent rating. We are pleased that you were able to find the products you longed for in our selection and that you find our service satisfactory. Hope to "see" you in our webshop soon again.

/ Sari

Rated 5 out of 5 stars

Always deliver top quality on time

Always top quality on time and with a great smile

May 29, 2023
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Reply from Nordic Temptations

Dear Lars, thank you for the marvellous rating. Thanks to Finnish SISU, we don't give up even in the most chaotic traffic conditions. Until next time!

/Sari

Rated 5 out of 5 stars

Great experience with them

Great experience with them. They were super communicative and the products arrived in shot time after I placed the order.
Thank you

May 15, 2023
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Reply from Nordic Temptations

Dear Corina, thank you so much! It delights us to hear that our service is appreciated. We are glad to have a super partner for the shipments of refrigerated products so that the parcels arrive very quickly even at the more remote parts of Europe like your location. Hope to "see you" in the webshop soon again.

/ Sari

Rated 5 out of 5 stars

Excellent products

Excellent products, great delivery ! perfect !

May 26, 2023
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Reply from Nordic Temptations

Thank you Sandrine, wonderful hearing that you find our service great as that is one of our priorities. We are happy that a delivery personally to the customers in the near by areas is possible for us. Look forward to being at your service again!

/ Sari

Rated 5 out of 5 stars

Everything was just perfect

Everything was just perfect, thanks

May 8, 2023
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Reply from Nordic Temptations

Dear Mr Chalupa, thank you for rating us. We are thrilled hearing that you are satisfied with your purchase experience. Hope to see you soon again in our webshop

/Sari

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