I popped in to SJG this morning to make a couple of purchases. As always, I had a fantastic time there, with the wonderful youngsters who work so hard to make sure their customers are happy and that t... See more
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Bought a used Burns Bison guitar online. Brilliant price and very helpful, knowledgeable communication. The guitar itself arrived really securely double packed bang on time by DHL...and in tune. Reall... See more
I bought a second hand guitar from another company a while ago, after trying to learn to play I just couldn't get it to sound right. I took it to these guys and they had it serviced, restrung and look... See more
Very quick service and communication . The Gibson was classed as very good which is a very fair assessment ofbb b it , actually class it as excellent ! Well packaged and the guitar is beautiful ! and... See more
Company details
Information provided by various external sources
How we started, Steve James being a gigging musician since the early 80s with the Rock n Roll band The Dogs D'amour, wanted to create the type of environment he would like to purchase instruments from, with a chilled approach to selling, no hard sell, just simply provide the best service and the best products, and give customers time to make the right choice, Steven James Guitars opened up in 2006 with We believe in providing the best possible customer experience when visiting our physical store or online. We make it our mission to provide as much information about our wide range of products which all of our staff are extremely knowledgeable about, ensuring you can make a purchase based on unbiased and trustworthy information. We're an independent company which checks EVERY guitar before it is sent out for delivery. This is to ensure there's no marks or dinks and to make sure it is tuned properly and set-up We specialize in Guitars and Amps to ensure we know exactly what we're selling to suit any of your musical preferences. We offer great prices and excellent customer service, we'll match any UK price to provide the best possible price to you, the customer! If you want to try out any of our products you are more than welcome to do so within the store, our experienced staff can demonstrate all of our instruments so you know exactly what you're getting. Come and see us: Our showrooms are open daily from 10 am - 6 pm Monday to Saturday, and every Sunday from 11 am - 4 pm. Come and browse our impressive selection of guitars, amps, effects, and accessories in a chilled out no pressure environment. You can try anything you want, just ask!
Contact info
43 Milton Street, TS12 1DD, Saltburn-by-the-Sea, United Kingdom
- 01642 867510
- northeastguitar@gmail.com
- www.northeastguitar.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Arrived the following day
Arrived the following day, well packaged and protected. Very good music stand. Thank you
March 17, 2023
Outstanding customer service
Some really good advice on the phone about the different Sigma models/series. Once I had made my mind up, the guitar arrived next day, really nicely set up and ready to play. Thank you Mike and team at Steven James , outstanding customer service!
March 8, 2023
I couldn't be happier.
Not only did Steven James Guitar and amp talk me through what I needed, I was also given great advice, Delivery was unbelievably quick, in fact my guitar and case arrived the next day. I would highly recommend them to everyone.
March 9, 2023
Product as described
Product as described, delivered on time, excellent advise from staff on contact.
March 8, 2023
Dispatched quickly although I had an…
Dispatched quickly although I had an email from the courier to change the date of delivery, which i changed to the next day because I was not in, but the courier ignored it and delivered the parcel anyway when I wasn’t in and left it in view of pedestrians walking by, luckily it was there when I got home
March 3, 2023
Brilliant Guitar shop
Great Communication, great guitar, all set up and ready to go..recommend highly
March 2, 2023
Great friendly service would highly…
Great friendly service would highly recommend people to come here and will be returning myself.
March 5, 2023
Impeccable service
Purchased an Ashdown Studio 15 in Tweed for £495
I bought one from PMT last year and it broke down after one rehearsal. They sent me a replacement which failed to work straight out of the box!!! So I have my fingers crossed with this one in tweed. As the man said falling from an 30 storey rooftop, ‘so far, so good’.
Anyway the shop were impeccable in terms of service.
Arrived fast, no fuss and cheaper than every other shop on Brexit Island selling one. Even beat both Kraut mega stores on price. (One never likes to buy off The Hun but their shops were always cheaper, better and nicer than ours. Such a pity we can no longer buy from Europe without import fees thanks to our racist friends in the north of England - but nice to see their chickens roosting after their vote caused the economy to go tits. Oh the times they are a changin’.
February 26, 2023
Good prices and very quick service.I…
Good prices and very quick service.I think I’ve shopped with them before if I remember right.Definitely recommend.
February 25, 2023
Very helpful
Very helpful, easy to deal with and guitar ordered online and packed very well. Would happily buy from again.
February 13, 2023
Best price and service.
Had a chat through the chat box and got the answers I needed. The guitar was by far the best price availability with a discounted gig bag.
Next day free delivery, Can't see what more could be asked.
Next time I need anything guitar wise it's my first stop shop.
February 23, 2023
Friendly and helpful staff
Friendly and helpful staff. Professional and faultless!!!
February 13, 2023
Amazing post purchase customer care
Amazing post purchase customer care. Great company to deal with.
February 9, 2023
AMAZING!!!! 100% recommend 💖
Absolutely fantastic service with these guys, guitar is perfect super fast delivery and excellent service, great price.
Would highly recommend and will definitely buy from here in future ♥️
February 8, 2023
Ordered a new Mark bass combo on Monday…
Ordered a new Mark bass combo on Monday night 9pm online,it was delivered to my door on Wednesday afternoon. Staff were very helpful on Tuesday when I spoke on telephone, explaining all about warranty,returns and guarantee ..top class service.would def use again.
February 6, 2023
Great price and fast delivery
Great price and fast delivery. Ordered an MXR Octave pedal Friday, was in my hands on Monday morning. These guys offered the best price I could find and free delivery over £100.
February 3, 2023
Great service
Great service, good knowledgeable advice given by Mike. Would definitely use again.
February 2, 2023
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