I popped in to SJG this morning to make a couple of purchases. As always, I had a fantastic time there, with the wonderful youngsters who work so hard to make sure their customers are happy and that t... See more
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Bought a used Burns Bison guitar online. Brilliant price and very helpful, knowledgeable communication. The guitar itself arrived really securely double packed bang on time by DHL...and in tune. Reall... See more
I bought a second hand guitar from another company a while ago, after trying to learn to play I just couldn't get it to sound right. I took it to these guys and they had it serviced, restrung and look... See more
Very quick service and communication . The Gibson was classed as very good which is a very fair assessment ofbb b it , actually class it as excellent ! Well packaged and the guitar is beautiful ! and... See more
Company details
Information provided by various external sources
How we started, Steve James being a gigging musician since the early 80s with the Rock n Roll band The Dogs D'amour, wanted to create the type of environment he would like to purchase instruments from, with a chilled approach to selling, no hard sell, just simply provide the best service and the best products, and give customers time to make the right choice, Steven James Guitars opened up in 2006 with We believe in providing the best possible customer experience when visiting our physical store or online. We make it our mission to provide as much information about our wide range of products which all of our staff are extremely knowledgeable about, ensuring you can make a purchase based on unbiased and trustworthy information. We're an independent company which checks EVERY guitar before it is sent out for delivery. This is to ensure there's no marks or dinks and to make sure it is tuned properly and set-up We specialize in Guitars and Amps to ensure we know exactly what we're selling to suit any of your musical preferences. We offer great prices and excellent customer service, we'll match any UK price to provide the best possible price to you, the customer! If you want to try out any of our products you are more than welcome to do so within the store, our experienced staff can demonstrate all of our instruments so you know exactly what you're getting. Come and see us: Our showrooms are open daily from 10 am - 6 pm Monday to Saturday, and every Sunday from 11 am - 4 pm. Come and browse our impressive selection of guitars, amps, effects, and accessories in a chilled out no pressure environment. You can try anything you want, just ask!
Contact info
43 Milton Street, TS12 1DD, Saltburn-by-the-Sea, United Kingdom
- 01642 867510
- northeastguitar@gmail.com
- www.northeastguitar.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Great service at a good price
Honoured their price guarantee promise and the guitar was delivered promptly. Set up seems fine.
October 2, 2024
They had in stock exactly what I was…
They had in stock exactly what I was looking for!
September 26, 2024
Fantastic Service
Fantastic. Ordered and delivered the next day. Well packaged. Perfect. Thank you
September 25, 2024
Excellent customer service
Excellent customer service, prices and returns policy.
Friendly & knowledgable bloke on the phone talked me through my options for buying a resonator guitar, - bought it online for half the price of GAK, and it was delivered next day!
Unfortunately the guitar wasn't quite right for me, but they allowed a full refund and were super helpful in processing it, and recommending an alternative guitar.
Going to recommend all my friends to shop there
10/10
September 16, 2024
Great store, Great communication, very helpful.
Great instant communication when buying online. I bought an Amplifier, received it within 48hrs, an excellent purchase and a very good price. Would purchase from this store again, definitely.
September 11, 2024
New guitar
My guitar arrived a couple of days after I ordered it, it was well packaged and although it hasn't made me able to play like Kirk Hammett, it was already tuned and ready to play straight from the box and it sounds amazing.
September 9, 2024
This was brilliant
This was brilliant. Ordered on a Thursday delivered 24 hours later. Super used Ukelele , beautiful tone and looking as good as new.
Definitely, definitely recommend this company and website . I’m a very happy customer on my first musical purchase.
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September 5, 2024
Fantastic advice and a very competitive…
Fantastic advice and a very competitive price for bass amp. Delivery was very prompt. Delighted with this purchase
September 2, 2024
Unprompted review
Excellent experience!
Excellent guitar (Epiphone Firebird) buying experience with these guys. They were knowledgeable, friendly and great on price. The guitar arrived quickly, very well packaged, with fresh strings and in-tune!
August 27, 2024
I ordered this beautiful acoustic…
I ordered this beautiful acoustic guitar, Cordoba C10 Cedar Top Classical, for my hubby as an early 60th birthday present and boy he was over the moon. It sounds superb and the resonation is mind blowing.
Easy to order online, great delivery too
August 30, 2024
New unusual guitar
Bought a new unusual guitar over the phone, stocked by very few. Received a fair trade-in price. Easy transaction.
August 29, 2024
I bought a second hand guitar from…
I bought a second hand guitar from another company a while ago, after trying to learn to play I just couldn't get it to sound right. I took it to these guys and they had it serviced, restrung and looking new within days! Now it sounds absolutely brilliant, and I am finally getting to learn. I Couldn't recommend them enough, friendly and very knowledgeable.
August 23, 2024
Unprompted review
Welcoming and knowledgeable staff…
This shop is a really lovely welcoming place. The staff are very knowledgeable and helpful and my guitar obsessed son is always made to feel welcome to stay as long as he wants. We have made a few purchases here and I'm sure will continue to do so for as long as he keeps playing guitar 🎸 😀
August 18, 2024
Thanks guys! Excellent Service!
Having bought an Aria fretless acoustic bass from "elsewhere" I popped in for some flat wound strings, a strap and locking nuts. A bit cheeky I know but the guys could not have been more friendly, helpful and informative.
Even when I returned later due to my being unable to stop the string pegs popping out they were not phased. Made me realise I should have gone to them first!!
Thanks guys! Excellent service!
August 20, 2024
Unprompted review
Jared James epiphone custom gold glory
Fantastic guitar good price prompt delivery would definitely use them again
August 4, 2024
Epiphone custom sg
I was looking a particular guitar for ages. Not only they had it, but the delivery took only 2 days abd the guitar was in great conditions. Highly recommend them!
July 29, 2024
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