Had an issue with the delivery due to confusion on my own behalf. Sent and email and had a response in minutes and was also reimbursed the difference of delivery cost. Massive thanks to Jess for sor... See more
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THE WORST SHOPPING EXPERIENCE EVER - NON EXISTANT CUSTOMER SERVICE. Do NOT buy from this retailer. Phone calls never answered, emails never answered. Returned unsuitable shoes with tracked retu... See more
Company replied
Ordered my jacket on Sunday & jacket arrived on Tuesday a perfect fit & really good price . 5 star service will definitely be using Northern Menswear in the future 👌
Ordered Levi’s 502 jeans on Friday 02/04/2021. Paid around £8 to get get Saturday delivery, haven’t had a confirmation email from them or an email to say they have been shipped. I messaged them using... See more
Company details
Written by the company
Shop the latest mens urban clothing brands. Take a look at our streetwear attire from the leading menswear brands in the UK. Fast delivery and professional customer service from a company you can trust.
Contact info
Manchester, United Kingdom
- info@northernmenswear.com
- www.northernmenswear.com
2.3
Poor
73 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Delivery came with the incorrect size…
Delivery came with the incorrect size that I ordered and on top of this, the product I ordered did not arrive and instead I received another item which I did not order. Shocking.
March 15, 2019
Unprompted review
Great quick service and clothes…
Great quick service and clothes professionally packaged. Will use again
February 17, 2019
Unprompted review
Item as expected
Item as expected, quick delivery. Would recommend this company
February 17, 2019
Unprompted review
Brilliant
Brilliant! I got my parcel the next day with no extra coast
February 11, 2019
Unprompted review
Great delivery
Great delivery; quick
Great product
Very happy
Discount offered in website too
January 21, 2019
Unprompted review
Good quality service with quick…
Good quality service with quick delivery 👍
January 19, 2019
Unprompted review
Dissappointed
Brought what I thought would be a nice, navy Fresh Couture mens top in MEDIUM for my boyfriend as a gift, but turned out to be a waste of money. Not only was it a LARGE it had a STAIN on the front and a HOLE at the back. Not good at all!
January 14, 2019
Unprompted review
Reply from NM
Hi,
We are sorry to hear about the faulty T-shirt you received. We can have this resolved for you ASAP if you are to email us the situation at info@northernmenswear.com.
Kind regards,
Northern Menswear
Amazing website
Amazing website. Items ordered were great. I selected wrong shipping method, customer service was great and sorted it out fast and effectively with no problems.
January 13, 2019
Unprompted review
Rubbish
Rubbish. I paid nearly 5pound for 1st class delivery and more than a week later I still haven't received my parcel.
January 5, 2019
Unprompted review
Reply from NM
Hi Dan,
Having looked into your order, you had purchased the goods over the new year period, to which the item was then dispatched on the 2nd Jan being the next working day. This was placed on a Royal Mail 1st Class service with tracking information attached to your order.
If you require anymore information on this please don’t hesitate to get in touch at info@northernmenswear.com
Kind regards,
Northern Menswear
Don't order from here
Don't order from here. Selling products that they actually don't even have in stock. Sure they take first your money and after several emails you finally get refund. When they at last tell that they don't have that product or it isn't gonna be restocked. What a joke!
December 19, 2018
Unprompted review
I think your customer care good and the…
I think your customer care good and the goods were quick in coming the only complaint I have is that there is no return labels if I have to return items
December 19, 2018
Unprompted review
Fantastic service
Fantastic service, dealt with complaint speedily and refund all sorted within 10 minutes! No fuss, no arguments, no battle - my kind of company! Pleasure - I will be back!
December 18, 2018
Unprompted review
Arrived promptly
Ordered a tracksuit from here, they had great prices compared to other online retailers. Recieved the order within 3 days. I would definitely order again. :)
December 10, 2018
Unprompted review
Fantastic service
December 8, 2018
Unprompted review
Some confusion with original order…
Some confusion with original order quickly resolved, and prompt and efficient help given to add to order. Product good quality. Very satisfied
November 29, 2018
Unprompted review
Avoid
First class delivery took 5 days to be received. Sent the wrong pair of jeans & the pair sent had a faulty zip.
October 24, 2018
Unprompted review
Reply from NM
Hi,
We are sad to hear that you did not receive your order on time, but also have a faulty pair sent out to you. If you can return the item back to us, we would be happy to exchange for you, along with a refund of your delivery service.
Kind regards,
Northern Menswear
Very quick response to mails.
Very quick response to mails.
Thanks for the support
Quality products
October 5, 2018
Unprompted review
Box came ripped and crushed as if it…
Box came ripped and crushed as if it had been kicked around , somehow the product stayed in good condition
September 21, 2018
Unprompted review
Reply from NM
Hi Steven,
We apologise for the state of the packaging on arrival with you, we will contact the courier service to investigate this further.
We’re happy to hear the product was not damaged because of this.
Kind regards,
Northern Menswear
Quick delivery item was as described…
Quick delivery item was as described will recommend & order again.
September 18, 2018
Unprompted review
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