Had a unique sunken courtyard garden with ancient & failing walls which needed specific care & treatment and removal of decades of plastic paint. Did a lot of research about breathable products. Did m... See more
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I have used Earles mineral paint on my garden retaining wall for at least 7 years. I refresh with a new coat each year to keep it looking fresh. It is easy to mix and apply following the instruction... See more
Being new to the use of mineral paint I was not sure what to expect, but I have been amazed with this great breathable product. In re painting the walls of our old timber framed farmhouse it goes on w... See more
Company replied
Excellent customer service- I really cannot fault them. I’ve bought Snowcem paint before and it completely sorted out an issue I had with previous liquid paint coatings so I’m buying it again wit... See more
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Company details
Written by the company
Specialising in the supply of Mineral Masonry Paint, Northern Paints and Coatings is an established family business based in the heart of Northumberland. Advocates for the use of plastic free paint, we provide quality, breathable materials which will both protect and transform your property. Whether you are renovating an older property, working on a brand new build or searching for a solution where other products have failed due to peeling and flaking, then we can help. If you would like to discuss your project, our friendly, knowledgeable team is on-hand to ensure you have the right advice for your specific requirements and to offer expert technical support every step of the way.
Contact info
Unit 3B Berwick Road Industrial Estate, NE71 6AH, Wooler, United Kingdom
- 01665 494034
- sales@npc-ltd.co.uk
- www.northernpaintsandcoatings.co.uk
4.8
Excellent
641 reviews
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Hasn’t replied to negative reviews
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Helpful Staff at kings Lynn
Staff at kings Lynn shop are friendly and helpful with great knowledge
August 31, 2023
Quick reply from an email enquiry
Quick reply from an email enquiry, Paint delivered next day. The paint was brilliant to use, easily applied, great coverage and lovely colour.
September 3, 2023
Reply from Northern Paints and Coatings
Hi George Thanks for taking the time to leave us your feedback. We are delighted that you are so happy with both our customer service and the product. David@NPC
I only ordered a sample card
I only ordered a sample card , but arrived after a few day .
September 3, 2023
Reply from Northern Paints and Coatings
Hi Anna. We hope that you like the colour card. David@NPC
absolute nightmare !!
absolute nightmare !!! paint started to flake off in patches and cracked - finish looked awfull and was patchy contacted them about this and lots of communication promising that they would sort it out for me !! said they would send new samples to me in may and never received anything since - even worse was i got my neighbour to use the same stuff !! and its worse than mine !! and were not talking ! avoid this product
May 17, 2023
Unprompted review
Reply from Northern Paints and Coatings
Hi Peter. Thanks for leaving your feedback and I do apologise for any problems you have encountered. It's not a problem that we have had in the past. But obviously, we don't want any disappointed customers and I will be in contact to discuss our options and resolve this issue.
Honest and helpful advice when…
Honest and helpful advice when questioned about getting the shade I was after.
August 30, 2023
Reply from Northern Paints and Coatings
Hi Gary. Thanks for taking the time to leave your 5 star feedback. We always appreciate hearing from our customers. David@NPC
breathable masonry paint
helpful chat on the phone before ordering and speedy delivery of primer and masonry paint for an old house wall with lime render.
August 31, 2023
Reply from Northern Paints and Coatings
Hi Jan. Thank you for taking the time to leave us such positive feedback on our service. We hope you liked the paint as much David@NPC
Always Amazing!
Outstanding customer service as always, plus a solid delivery service. Earles Masonry Paint is a product I frequently recommend for its serious weatherproofing, breathability, eco credentials and easy application. You just can't beat it!
August 15, 2023
Reply from Northern Paints and Coatings
Hi Fiona. Thank you so much for taking the time to leave us your positive review We are delighted that you are so pleased with our customer service and our product. David@npc
fantastic service
we have bought paint a few times and its always great quality and delivered in good time.
August 15, 2023
Reply from Northern Paints and Coatings
Hi Darren. Its always great to hear from our customers. Thanks for taking the time to leave your review its great to hear that your are happy with both the product and our customer service. David@npc
Reply from Northern Paints and Coatings
Hi Al,
Thank you so much for taking the time to review our product.
Best wishes
Carol@NPC
Good prices and very fast delivery
Good prices and very fast delivery,
What else could you want? .
August 21, 2023
Reply from Northern Paints and Coatings
Dear Mrs Casson,
Thank you for sharing your feedback! I'm glad to hear that you're happy with the prices and delivery speed.
Best wishes
Carol@NPC
Reply from Northern Paints and Coatings
Hi Thomas,
Thank you for sharing your experience with potential customers. It's always important to receive prompt service and be kept informed of progress. It helps to create a positive customer experience.
Best wishes
Carol@NPC
Clear information
Clear information. Easy to use website. Quick and reliable delivery of products.
August 17, 2023
Reply from Northern Paints and Coatings
Thank you so much for taking the time to leave us a 5 star review. We are delighted with your feedback.
Best wishes - Jane@NPC
Good communication
Good communication, and effort made to get to our difficult to find property
July 19, 2023
Reply from Northern Paints and Coatings
Hi Dan,
Thanks for sharing your feedback. I'm glad to hear that there was good communication and effort made to locate your property. If you need any further assistance, please don't hesitate to ask.
Kind regards
Carol@NPC
Product ordered came quickly and well…
Product ordered came quickly and well packaged. Good instructions and health and safety data.
I have used this type of product before. Old cottage next to the sea. A very extreme test. Fingers crossed.
Normal masonry paint blisters and falls away.
July 25, 2023
Reply from Northern Paints and Coatings
Hi Chris,
Thank you for your review. We are pleased that you've had such a good experience with our company.
Best wishes,
Carol@NPC
Consistently good service and products
Have had various products from this Company now and all have been excellent.Very helpful on the phone with good old fashioned knowledgeable customer service.
August 9, 2023
Reply from Northern Paints and Coatings
Dear Andy,
Thank you for your lovely feedback! We're happy to hear that you've had a great experience with our products and customer service.
Best wishes
Carol@NPC
Great Service from Northern Paints and…
Great Service from Northern Paints and particularly helpful with a query. Also a good product and worked well on stone walls.
July 30, 2023
Reply from Northern Paints and Coatings
Hello Steve,
Thanks for sharing your feedback! I'm glad to hear that you had a positive experience with both the service and our product. If you have any other queries or concerns in the future, please don't hesitate to reach out. We're always here to assist you.
Best wishes
Carol@NPC
The delivery was made as promised and…
The delivery was made as promised and it is possible to track your consignment.
July 30, 2023
Reply from Northern Paints and Coatings
Hi John,
That's great to hear! I'm glad your delivery arrived on time and that you can keep track of it. Let me know if there's anything else I can assist you with.
Best wishes
Carol@NPC
Worth every penny!
Had a big issue trying to get something that would last, look good and not flake or peel. I had water based paint on top of oil based paint and no matter what, it kept peeling within a few weeks. I phoned the company last autumn to discuss. I was sent several test pots free of charge and got the recommended sealer. I applied to various areas around the property last year to see if it would work. I can now say that it's been a great success! It feels very hard and is showing no signs of failing whatsoever. I have just got all I need now to do the whole job with confidence.
Many thanks for advice and patience.
July 30, 2023
Reply from Northern Paints and Coatings
Dear Mr R Griffin-Walker,
I'm so happy to hear that you found a solution to your paint problem. I can only imagine how frustrating it must have been to have the paint keep peeling off. It's great that you reached out to the company and that they were able to send you some test pots and recommend a sealer. And even better news - it worked! That's awesome that you're now able to tackle the whole job with confidence. If you need any more help or advice, don't hesitate to reach out.
Kind regards
Carol@NPC
Paint colour card arrived as promised.
July 23, 2023
Reply from Northern Paints and Coatings
Hi Tina,
Thank you for taking the time to leave us feedback.
Kind regards
Carol@NPC
Great service and great product for our…
Great service and great product for our lime external walls and love the colour
July 9, 2023
Reply from Northern Paints and Coatings
Dear Mrs. Aska,
Thank you very much for taking the time to leave us feedback. We are thrilled to know that you love the colour! Duck Egg has been one of our popular colours, and we would appreciate it if you could send us some pictures of your project.
We hope to hear from you soon.
Best regards,
Carol@NPC
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