Action Direct Reviews 

5,795
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

I found what I what I needed but communication from Action Direct was odd - initially, I was offered samples of the seals I needed and then I was told they do not send samples. I had to send a copy... See more

Rated 4 out of 5 stars

Fast shipping. Good price. The aluminum strips are good quality and fit into my Wayne Dalton 9100 doors pretty well. However the rubber seal is junk. Dunno why they skimped on that.

Rated 4 out of 5 stars

It was very easy to select the correct garage door seal format from among alternatives. Pricing was fair. Delivery was quick. The only negative was that the seal was a lighter-gauge rubber th... See more

Rated 5 out of 5 stars

I had a hard time trying to find what I needed at other suppliers because they either had a poor website or limited stock in products. Your website gave me a better options to choose from to replace a... See more

Company details

  1. Garage Door Supplier
  2. Building Materials Store
  3. Hardware Store

Written by the company

Action Direct (Powered by North Shore Commercial Door) sells a full line of garage door parts including; weather seals, hardware, openers, remotes and more. Seal, secure, and operate with confidence, shopping the same parts trusted by pros.


Contact info

3.9

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(5,795)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping. Only company I could find with the particular garage bottom seal I needed.

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great Overall Experience

I bought three Liftmaster shaft drive door openers from NSCD company online had a hiccup with the online discount. I contacted them online and Kelly got back to me immediately and resolved the problem! I was very pleased with my experience. I would definitely do business with NSCDC again!

June 5, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this scam company

I wanted to change the quantity of an item I ordered. I tried calling them and no one picked up the phone, I left numerous voicemails and still no response. I sent emails to customer support and you guessed it, no response. I wanted to cancel the order but with no way to reach them that was impossible. They have already billed my credit card. I still have not received the items I ordered or a tracking number it has been almost 2 weeks since I placed the order.This is the worse online company I have dealt with. Stay away from them because you will be ripped off.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Internet pricing was very competitive.

Internet pricing was very competitive.
Website was easy to navigate.
Discount coupon arrived at my inbox and sealed my decision.
Shipping & handling cost was fair.
Processing & Delivery was very fast.
Overall it was a 5-star shopping experience!
I’ll shop with NSCD again!
Thanks!!

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fast shipping and great customer service

Shipping was very fast and the product arrived in less than a week after ordering.

Customer support quickly answered my question on how to prep the seal for installation.

Advice on the seal. It comes compressed in the box. Stretch it out in the sun for a few hours and it should return to its original shape (depending on temperature) Here in AZ in mid May the temp is in the mid 80's. In less than an hour the seal was back to the original profile

May 16, 2024
Unprompted review
Rated 4 out of 5 stars

Item received in a timely manner.

Item received in a timely manner.
Great point is that the delivery method was clearly mentioned - USPS - unlike some others.
Shipping price seemed high for weight/size I ordered.
A somewhat larger bulb (1 1/2")with exactly the same T dimensions would have been an even better fit - seemed to not be an option

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

Easy to find exactly what you need.

I was looking for a replacement bulb gasket for the bottom of my porch door. A Google search sent me to the North Shore website. The variety of gaskets and other door sealing products is extensive. The product descriptions include detailed dimensions, which allowed me to order the correct replacement for my door. My product was delivered four days later and installed perfectly. I’m very happy with my experience with North Shore.

April 28, 2024
Unprompted review
Rated 5 out of 5 stars

Received prompt replies and order…

Received prompt replies and order status.
ALL emails were found in my spam folder!! Payment emails had gone thru to my inbox but my shipping order emails had gone to my spam folder.
I contacted the company and found the order has been shipped and to be delivered today!

May 2, 2024
Unprompted review

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