Not the Norm Ltd Reviews 

180
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

It's near impossible to eat perfect in modern times. I started having allergic reactions to certain food and body products about 8 years ago. Toxin Buster Charcoal has been a God send and kept me out... See more

Company replied

Rated 5 out of 5 stars

YAMOA is my go-to in order to help me survive my grass/ tree-pollen allergy.. unlike shop-bought drugs, it doesn't cause drowsiness, nor create side-effects. I can honestly say I'd be lost without it!... See more

Company replied

Rated 5 out of 5 stars

I just received my shipment, so I can't comment on how this product has helped me yet, but I ordered it for my husband more years ago than I can count and after six months on it his allergies because... See more

Company replied

Rated 5 out of 5 stars

This product is a complete game changer for me. Im a chronic asmatha sufferer who been admitted too many times to mention. Since taking this my asthma is barely even noticable, life improved as a re... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Unique Natural alternative health and beauty products. Yamoa Powder and Capsules, Arthromend, Toxin Buster Charcoal, Shade & Rokai All-Natural Sunscreen.


Contact info

4.8

Excellent

TrustScore 5 out of 5

180 reviews

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4.8

All reviews

(180)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you.

I will buy again.

January 26, 2026
Not the Norm Ltd logo

Reply from Not the Norm Ltd

Thanks for taking the time out to share your review and thank you for your continued support.

Rated 5 out of 5 stars

Happy customer here.

This product was delivered quickly and was a good investment for throat and chest problems

May 11, 2026
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Reply from Not the Norm Ltd

Thanks, for taking the time out to share your review. We’re so pleased to hear that Yamoa is the right product for you, and it works for you. 😊

Rated 5 out of 5 stars

Trustworthy To Deliver Quickly

Reliable company and always deliver items required quickly and efficiently.

May 1, 2026
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Reply from Not the Norm Ltd

It means a lot to us to hear from our customers that you value our product and service, it's why we exist - for the benefit of our customers. Thank you for your lovely review.

Rated 5 out of 5 stars

Reliable and quick to deliver

Reliable and quick to deliver. Great products that seem to be truly about helping customers get well not just about money. Thank you

February 13, 2026
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Reply from Not the Norm Ltd

Thank you so much for sending us such a positive review and taking the time out to shout it out. We really appreciate it!

Rated 5 out of 5 stars

Tania returned my ph call in less than…

Tania returned my ph call in less than 5 min, now that is good communication; ordered C60 charcoal years ago and stocked up; ordered more C60; results are evident with improved digestion, lighter feeling and toxin removal; highly suggest C60 from Not the Norm be added to everyday lifestyle

November 25, 2025
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Reply from Not the Norm Ltd

Thank you so much for taking the time to review. We're very happy to hear how well our non-activated charcoal helps you Donna.

Rated 5 out of 5 stars

Perfect as usual

September 17, 2025
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Reply from Not the Norm Ltd

Thank you, Jill for taking the time out to share your review. We’re so pleased to hear that Yamoa is the perfect product for you and thank you for your support.

Rated 5 out of 5 stars

Staff extremely knowledgeable

Staff extremely knowledgeable, they put the remedies together based on scientific evidence. Great results, been using and recommending their products for at least 20 years

September 30, 2025
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Reply from Not the Norm Ltd

Thank you, Caroline, for taking the time out to share your review. It means a lot to us to hear from our customers that you value our product and for your continued support.

Rated 5 out of 5 stars

The Yamoa is wonderful

The product is wonderful! For a couple of years I have used Yamoa to combat my allergies and asthma flare ups. I continue to buy the Yamoa supplements as it keeps me off of the steroid inhalers.
Recently, I had some confusion with my order being delivered but I never received it. Tania and the customer service team were gracious and kind and helped me resolve the issue.
This is an ethical company with quality product. I am grateful that they exist!

October 6, 2025
Unprompted review
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Reply from Not the Norm Ltd

Hi Muriel, We’re so pleased that Yamoa is the right product for you. It means a lot to us to hear from our customers that you value our product and service, it's why we exist - for the benefit of our customers. Thank you for your lovely review.

Rated 5 out of 5 stars

Very reasonably priced and a prompt…

Very reasonably priced and a prompt delivery. We had bought two of the ecotanki lids earlier in the year and decided to replace the remainder of our lids with the metal ones. They look a lot nicer and the palstic ones we had were getting a bit tainted.

July 29, 2025
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Reply from Not the Norm Ltd

Hi, thank you for sending us such a positive review and taking the time out to shout it out. We really appreciate it!

Rated 1 out of 5 stars

I didn’t receive my order

I didn’t receive my order
Please return money to me

May 12, 2025
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Reply from Not the Norm Ltd

We are very disappointed that you didn't receive your order for reasons beyond our control. We are a very small business and we do our best to help our customers. We therefore feel a one star doesn't reflect on how quickly we responded to your enquiry and promptly refunded you. We have since kindly asked you to update your review that reflects on our customer service.

Rated 3 out of 5 stars

Nothing spectacular .

After a week of taking it I felt no difference as to my health , but it did curb my appetite for some reason.

March 17, 2025
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Reply from Not the Norm Ltd

Hi, we're sorry to hear that you feel our product hasn't started to work in the short space of time since you started the course. Perhaps continue with the course and see if there are any improvements after that time.

Rated 5 out of 5 stars

Great experience

The item arrived very quickly and I like it. There were no problems and I would order from this company again.

March 20, 2025
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Reply from Not the Norm Ltd

Brilliant to hear! Thank you

Rated 5 out of 5 stars

THE BEST customer service ever

THE BEST customer service ever. Really helpful and engaging. I was buying one of their products for a year or so now from amazon but will absolutely buy direct from source from now on. Also, the product (CDQZ) has been exceptional, highly recommend this if you want to keep healthy.

March 26, 2025
Unprompted review
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Reply from Not the Norm Ltd

We're so pleased to hear you are happy with not only our products but our service too. It's why we exist - for the benefit of our customers. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Great

Everything was alright. Fast shipping.

January 6, 2025
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Reply from Not the Norm Ltd

Thank you for such a positive reply! We do try to get the shipping out as quickly as possible. Kate Sales Team

Rated 5 out of 5 stars

The company is good very reliable and…

The company is good very reliable and honest always ready to please the customer and advise too i shall always use them

November 11, 2024
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Reply from Not the Norm Ltd

Thank you for your lovely review for our products. We are really appreciate you taking the time out to write the review. Kate Sales Team

Rated 5 out of 5 stars

GREAT Customer Service!

Very happy with the service from Not-The-Norm. I made an enquiry and received a very prompt response supported with lots of information. This prompted me to purchase 2 products and so far I'm very happy with both. Happy to give this service 5*.

August 30, 2024
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Reply from Not the Norm Ltd

So pleased to hear you are happy with not only our products butt our service too. It's why we exist - for the benefit of our customers. Thank you for taking the time to share your experience. ;o)

Rated 5 out of 5 stars

Brilliant

Brilliant! Everything went smoothly.

August 8, 2024
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Reply from Not the Norm Ltd

We do our best! We hope you love the products also. :o)

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