It's near impossible to eat perfect in modern times. I started having allergic reactions to certain food and body products about 8 years ago. Toxin Buster Charcoal has been a God send and kept me out... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
YAMOA is my go-to in order to help me survive my grass/ tree-pollen allergy.. unlike shop-bought drugs, it doesn't cause drowsiness, nor create side-effects. I can honestly say I'd be lost without it!... See more
Company replied
I just received my shipment, so I can't comment on how this product has helped me yet, but I ordered it for my husband more years ago than I can count and after six months on it his allergies because... See more
Company replied
This product is a complete game changer for me. Im a chronic asmatha sufferer who been admitted too many times to mention. Since taking this my asthma is barely even noticable, life improved as a re... See more
Company replied
Company details
Written by the company
Unique Natural alternative health and beauty products. Yamoa Powder and Capsules, Arthromend, Toxin Buster Charcoal, Shade & Rokai All-Natural Sunscreen.
Contact info
PO Box 197, SA31 9FH, Carmarthen, United Kingdom
- 01865 355515
- sales@not-the-norm.com
- www.not-the-norm.com
4.8
Excellent
180 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Not the Norm Ltd
Thanks for the review :)
Reply from Not the Norm Ltd
Great to hear!
Not the Norm
The company has evolved over the years and now offers a great online shopping experience. Keep up the good work.
June 26, 2024
Reply from Not the Norm Ltd
Brilliant! We're so pleased that you're satisfied :)
Arrived quickly
Arrived quickly! Very happy with the service and the quality of the product!
June 3, 2024
Reply from Not the Norm Ltd
Brilliant to hear!
Good communication and prompt delivery.
March 27, 2024
Reply from Not the Norm Ltd
Thanks for the review :)
I am so happy with my little water…
I am so happy with my little water bottle. Bought to take on a cruise and use on shore and it’s ideal. Small enough to fit in a bag and not too heavy. Love it
October 11, 2023
Reply from Not the Norm Ltd
That is so great to hear Deborah, we're happy that you're pleased with our product :)
Highly recommend!
I bought the sunscreen, really nice clean ingredients, fast delivery enjoyable all round!
August 25, 2023
Reply from Not the Norm Ltd
Brilliant, thank you for your review!
Excellent service as always from Not…
Excellent service as always from Not the Norm. Easy to order and super fast delivery. PetPlus Wholefood Supplement has really helped settle my small dogs digestion - much happier dog!
August 22, 2023
Reply from Not the Norm Ltd
Hi, thank you so much for your review. So glad to hear that PetPlus has helped your doggos. We try our best to supply the best customer service we can.
This product is brilliant for dogs and…
This product is brilliant for dogs and gives them the nutritional boost they all need… I really noticed a difference in my dog’s overall health and well being.
Great company too
Fast delivery
Happy customer
August 21, 2023
Reply from Not the Norm Ltd
Hi Shayne, we're so pleased to hear this! There's nothing more satisfying to us then having happy customers. We wish you and your dogs well :)
Fantastic customer service.
A great product. I have sensitive skin and lots of allergies. No problems using them. There was a delay in getting some suncream and I was flying in a couple of days. They ordered me some through Amazon at no extra cost for next days delivery. Fortunately the original turned up later that day and the Amazon one was cancelled. I was impressed by the very helpful staff,going above and beyond.
August 14, 2023
Reply from Not the Norm Ltd
Hi Julie, we're so glad to hear that Shades working for you and you got some Shade in time for your holiday! We're always trying to help out customers in the best ways possible. Thanks for your review :)
Lovely product
Lovely product - kept us safe and protected whilst on holiday in 43 degree heat!
Once absorbed, it left a lovely sheen on my skin.
Will use again.
Thank you.
July 8, 2023
Reply from Not the Norm Ltd
Thank you for this excellent review, so pleased you enjoy the product :)
Love this product
Love this product! - the best suncream. I recommend it to everyone! Also have purchased it as little gifts for goodie bags! The travel size is perfect fit for small bags
July 30, 2023
Reply from Not the Norm Ltd
Hi Amy, thrilled to hear, thank you so much for the review!!
All natural sunscreen is great
All natural sunscreen is absolutely fantastic and exactly what I was looking for! No chemicals just for wonderful ingredients! It works great is very sweat resistant, surprisingly easy to apply and is a moisturizer.
July 25, 2023
Reply from Not the Norm Ltd
Hi David, we're overjoyed to hear that you're happy with our product. Thank you for leaving a great review :)
I bought a tin of Shade for the first…
I bought a tin of Shade for the first time-I have found it highly effective and feel good knowing it has only natural ingredients
July 17, 2023
Reply from Not the Norm Ltd
Excellent to hear, thanks for the review!
YAMOA is my go-to for pollen allergy!
YAMOA is my go-to in order to help me survive my grass/ tree-pollen allergy.. unlike shop-bought drugs, it doesn't cause drowsiness, nor create side-effects. I can honestly say I'd be lost without it! I recommend it to anyone I meet who suffers at this time of year!
May 20, 2023
Reply from Not the Norm Ltd
Hi Monica, thank you so much for your review. we're so pleased to hear that Yamoa has helped improve your quality of life, please don't hesitate to let us know how you get on in the following seasons :)
Quick delivery
Quick delivery. Suncream seems to work well. Got it because we’re only taking hand luggage and I wanted a safe suncream to take
May 7, 2023
Reply from Not the Norm Ltd
Very pleased you're happy! Hope you have had/are having a wonderful trip.
Sun Screen Suitable for Sensitive Skin - Yes!!!!
Finally found a sun screen that can be tolerated - so many cause a reaction. Thank you!!!
May 3, 2023
Reply from Not the Norm Ltd
That's a pleasure! So happy you can tolerate it. :o)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.