Noticeboards Online Reviews 5

TrustScore 3.5 out of 5

3.3

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Company details

  1. Office Equipment Supplier

Written by the company

Noticeboards Online are a small family business with customer service is our main priority. We have teamed up with the UK’s leading manufacturers of whiteboards and notice boards to bring you the best products at the best prices. All products include free mainland UK delivery combined with an optional installation service. Our products are guaranteed and available in a variety of styles and finishes suitable for churches, schools, universities, corporate campuses, visitor attractions, city centres and local councils. We offer a design service to personalise your noticeboard with your own logo and installation is available nationwide.


Contact info

3.3

Average

TrustScore 3.5 out of 5

5 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

New Parish Noticeboard

We weren't sure what type of noticeboard to purchase to replace our old, decrepit wooden board (ie stick with wood or switch to a metal board). The sales team were really helpful and went through the pro's and con's of each type, what our budget was and also sizes (how much we wanted to display etc). The board is great, it's up (we used their installation service) and the community are really happy with it.

September 22, 2025
Unprompted review
Noticeboards Online logo

Reply from Noticeboards Online

Thank you for your review Ciara - delighted to hear you had a positive experience and hear it's made an impact on your local community.

Rated 1 out of 5 stars

Shocking customer service

To open and close the two doors on the noticeboard we have to use a security Allen key to fit and remove the four bolts. A most unsatisfactory method. The Noticeboard Company provided just exactly the four bolts needed - no spares - and it is so easy to drop one and lose one - and just the one security Allen key which is also so easy to drop and lose. No spares. Even a £2 padlock would come with two keys!! We asked for some extra bolts and keys but the company sent nothing. Appalling company with shocking customer service.

August 22, 2025
Unprompted review
Noticeboards Online logo

Reply from Noticeboards Online

Further to your previous review we've explained through direct contact how we can provide alternative lock types to your original requested specification subject to additional cost.

Security allen keys are a standard size and widely available to buy as individual products (including from our own website). Padlock keys on the other hand are unique and require a spare key to be provided.

We refute your comments about poor customer service and have gone to extensive lengths to ensure full satisfaction with your order. However, it increasingly appears your frustration is with an incorrectly specified product and unreasonable expectations that this should be resolved at our own expense.

Rated 1 out of 5 stars

Horrendous

Horrendous, rude and shocking customer service. Avoid at all costs! Received a highly unprofessional email with offensive language after I simply requested a quotation from them. Apparently my email wasn't interesting enough? I am shocked and completely blown away!

October 5, 2023
Unprompted review
Rated 1 out of 5 stars

Worst customer service I've ever received

Paid for three interpretation boards from this company in June 2021. This included artwork design of separate posters for each board. The artwork was supposedly sent and delivered on 28th Jan. (yes, six months after having paid for it!!!). The artwork, was (according to their courier company) signed for by someone who does not work here, nor is the 'signature' anything more than a scribble. The CCTV of our office shows no delivery at the time specified on the delivery note, nor any time that afternoon. Despite this, The Noticeboard Company have informed me that the delivery company have "closed the matter", and hopefully it'll turn up in our office at some point??? Honestly, the worst customer service I have ever received. I now have a client who is refusing to work with our company again due to this specific matter and have paid for something up front, over six months ago that I still haven't received.

The care free attitude of the company is absolutely shocking and I would urge anyone needing any signs not to touch this company with a barge pole.

March 1, 2022
Unprompted review

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