The product is of really cheap quality and not genuine, not even sure what is in the jar. The company needs to be closed down, they are selling fake, potentially unsafe product. Avoid and report!
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See what reviewers are saying
SCAM AVOID THIS COMPANY DO YOUR RESEARCH!! Placed an order on the 27th May got a notification of order and a ref number then on the 16th June got a message saying my order had been shipped but still h... See more
Seems this company is false.....no products arrived, ordered on 31st May, no communication beyond a standard thanks for your order email confirmation. Disgusting, will report to Trading Standards and... See more
So disappointed was really looking forward to my parcel. Have been told shipping we will delayed due to COVID but it’s been 43 days now. I have sent many emails and none have been replayed to. Was sen... See more
1.1
Bad
216 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Scam!
Scam!
I ordered around £60 worth of nail items including a new lamp back in may time still haven’t received it to this day! Mid September, I’ve emailed several times and not had one reply. Am absolutely gutted for losing out on that much money, please no one make the mistake I did!
September 20, 2020
Unprompted review
Scam scam scam don’t place an order!!!
Ordered in May never received. I like many others have been scammed!!! No product and no response to multiple emails. In process of trying to get a chargeback through my bank, although that takes 8 weeks. DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!!
September 17, 2020
Unprompted review
Scam alert
Ordered in May never recieved. They don't reply to you absolutely rubbish service and scamming so many people out if there hard earnt cash. DO NOT USE!
September 15, 2020
Unprompted review
It’s a scam
It’s a scam. I didn’t receive my item too. How can we report to fraud team?
September 13, 2020
Unprompted review
SCAM ALERT!!!
Looks like a scam!!! Am absolutely furious! Ordered eyelashes and magnetic eyeliner 19th JULY!!!! Like others I have emailed and been ignored. Time to report to fraud awareness people. The fact that it was only £14.99 doesn't matter, it's the principle! And how much money are they stealing from people in total!!! Disgusting!
September 12, 2020
Unprompted review
Con you don’t receive your order
Disgusting customer service. I never received my order and I’ve been emailing for over a month and had no reply. It’s just a big con
September 12, 2020
Unprompted review
Scammers, avoid avoid avoid!
I ordered a nail kit & UV lamp, chased so many times and never received my items. To get my money back I called my bank and reported it as a fraudulent payment, they refunded me the next day. I urge you all to do the same as you won’t be hearing from
Nova!
September 12, 2020
Unprompted review
DO NOT PURCHASE !!!!
i ordered the magnetic lashes from this company back in may, and still haven’t received the items. i put in a contact form but no one ever got back to me!!! SCAMMERS!
September 10, 2020
Unprompted review
It’s a scam!!!
It’s a scam!!!! Ordered poly gel and a nail lamp!! Never received the items!!!! I emailed them, no response... I am now reporting them to the fraud awareness website so anyone can be aware! STAY AWAY!!!!!!!!! If it’s too good to be true, it is!!!!!
September 8, 2020
Unprompted review
STAY AWAY
STAY AWAY ! Scam ! Ordered more than a month ago never got the product. Disgusting. Desperate money grabbers that open companies kust to rip people off.
September 8, 2020
Unprompted review
Scam!
Order lashes on the 8/8/20 and they never turned up and no response to my emails. So annoyed!
September 7, 2020
Unprompted review
Scam - item didn’t arrive
Guess I’m in the same boat as everyone else. Ordered 17/07/20 and never received my item, no communication from them or anything. Wish I’d read reviews first
September 7, 2020
Unprompted review
It’s a scam do not order from this…
It’s a scam do not order from this website. Waiting 7 weeks for product No reply to email in process of legal action to recoup money
September 6, 2020
Unprompted review
Product never arrived and no response…
Product never arrived and no response from website
September 6, 2020
Unprompted review
FAKE AND FRAUD
FAKE WEBSITE! FRAUD!!! DO NOT BUY YOU WILL NEVER GET THE PRODUCT OR YOUR MONEY BACK!!! they don’t respond to emails and parcel never came
September 3, 2020
Unprompted review
SCAM!!
SCAM!!! Same as many others, I ordered products from Nova and over a month later the product hasn’t arrived and I’m getting no response to emails. Do not use!!!!!!
September 3, 2020
Unprompted review
Absolutely disgusting
Absolutely disgusting! My item never arrived and the company are Basically ghost... it’s a shame you have to click on one star to leave a review because they don’t even deserve that one star...
September 3, 2020
Unprompted review
Rate recent experience = 0!
Rate recent experience = 0!
Ordered an polygel nail kit over 2 months ago.
No reply to emails, no contact number to call.
Will take this further.
September 2, 2020
Unprompted review
THIS COMPANY NEEDS REPORTING
whatever you do, do not purchase from this scam of a company. I purchased magnetic lashes almost two months ago, no product and no reposnse to my emails. No customer support, no phone number. The fact they even have a website still is shocking.
September 1, 2020
Unprompted review
SCAM
SCAM
Dont buy this we ordered the magnectic lashes a long time go. If you want to get lashes get it from somewhere else! This is not acceptable we wasted our money on a scam.
August 31, 2020
Unprompted review
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