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Rated 1 out of 5 stars

Those bastards! They pocketed all the music licenses and deleted everything on July 17, 2025 (confirmed by Spotify itself). All your music is gone. Worse still, they're not even distributing it,... See more

Rated 1 out of 5 stars

Horrible service , they still owe me all my streams, i hope i will still get them. They removed my songs without reason and blame spotify. But haven't done anything to re-upload. Went wi... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars - I would. My release was rejected, and the customer service provided only an FAQ and no specific reasons related to my album; pretty much did not offer any help at all. This... See more

Company replied

Rated 1 out of 5 stars

You are using my content without my permission. Your fake client cut some parts of my song and uploaded it on your platform for distribution and verified the content ID, which is not only against... See more

Company details


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1.3

Bad

TrustScore 1.5 out of 5

194 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

YouTube Content ID service

They have a chatbox in the bottom left of the page which is useful in case I'm unsure what I'm doing. They create UPCs and ISRCs for you and allow you to use Content ID service on YouTube in case you want to collect royalties from other videos that will use your music (meaning your song will be automatically noted in the description of the YouTube video like major label artists).

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

It don't distribute to spotify

It don't distribute to spotify, and i can't make a vevo release before making an audio release.

May 20, 2021
Unprompted review
Novecore logo

Reply from Novecore

Hi,

We do distribute to Spotify again.

Unfortunately, due to a lot of abuse of the feature in the past, we only allow vevo uploads for audio that has been distributed on Novecore before.

Matthias Merkel
Novecore

Rated 4 out of 5 stars

They are a great distribution service

They are a great distribution service, just some issues with Apple Music but I sorted those! The verification is safe and a great idea. The live chat is very quick and their distribution services stores and methods are amazing! Great software ! Thx guys!

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

i didn't see my release

February 2, 2021
Novecore logo

Reply from Novecore

Hello,

I do see your release in stores. Could you please email me at m@staclar.com and let me know which stores its missing from so we can take a look?

Matthias Merkel
Novecore

Rated 1 out of 5 stars

They refuse to pay out the Juni…

They refuse to pay out the Juni Royalties and they say every time this is Spotifys fault. that not cool. They also take down your songs without any problems.

September 11, 2020
Unprompted review
Novecore logo

Reply from Novecore

Hello,

We are a legitimate company who has been affected by the industry wide issue of artificial streaming, we are not in any way acting fraudulently or trying to scam our artists. Whilst the vast majority of our artists generate their streams legally and have not participated in this fraudulent activity, Spotify decided to remove our entire catalogue. This is why many you will be unable find or play your tracks on the streaming service. Our actions are a response to a breach of practice, this is not how we usually operate and we hope to be up and running very soon.

We empathize deeply with the anger and frustration felt by you, our users. Many of you have done the right thing, generated your streams legally, and find yourselves caught up in a situation through no fault of your own. As we work through this and try to secure the best outcome for our artists, we kindly ask for your patience. Everything Novecore does as a business is with you in mind, and we value your continued trust and support.

Matthias Merkel
Executive Vice President
Novecore

Rated 2 out of 5 stars

Spotify issue with no fixes

At this time, I simply can not suggest using this website at all. I would refrain from using it for any website because if Spotify did it then all the other music sites could do the same.

A few weeks back, a large amount of users lost their music on spotify. They just disappeared. Without a reason or anything just gone and it caused a massive issue towards Novecore. On their twitter they told their customers that they are addressing this issue. After a few days they got a response saying that people are doing some shady stuff using this service. Supposedly they banned a lot of users due to that and people were caught in the cross fire.

However, despite Novecore saying they are addressing the issue. They honestly haven't been showing any results. Its been a long time since the last update on their twitter page addressing this issue. It's still not solved, however. They aren't giving us any information other than that they are merely "trying". Now they could be trying, however, it would be best to show/update us on the situation. They also removed that notice of the Spotify issue on their website so I feel they are thinking it isnt a problem anymore. I am a little freigthened that I wont recieve my streams but its not something I can change.

I plan to change distributors in the future if this isnt resolved because it's hard to trust a company that doesnt really tell anything to us.

This is simply my opinion and its your choice to use this service or not. I would advise against using it but thats your decision and not mine.

September 7, 2020
Unprompted review
Novecore logo

Reply from Novecore

Hello Austin,

We are working tirelessly alongside our legal team to resolve the issue and to understand the situation in its entirety. We empathize deeply with the anger and frustration felt by you, our users. Many of you have done the right thing, generated your streams legally, and find yourselves caught up in a situation through no fault of your own. As we work through this and try to secure the best outcome for our artists, we kindly ask for your patience. Everything Novecore does as a business is with you in mind, and we value your continued trust and support.

The old notice about the issue had been removed because it contained outdated information. We have since put up a new notice with a link to the most up to date information at https://novecore.com/statement.html

Matthias Merkel
Executive Vice President
Novecore

Rated 1 out of 5 stars

Horrible service

Horrible service , they still owe me all my streams, i hope i will still get them.

They removed my songs without reason and blame spotify. But haven't done anything to re-upload.

Went with a different provider now.

edit ; After some good research .

Owner of novecore. Matthias was fully aware of botters. there's even proof out there that he was ADORING botters ( invite discord servers that were selling software for botting. )

Just to fill his own pockets.

September 3, 2020
Unprompted review
Novecore logo

Reply from Novecore

Hello Kevin,

On 23rd August 2020, we discovered that Spotify had removed a large proportion of Novecore’s catalog from their platform, impacting thousands of tracks and artists. Despite seeking urgent clarification and repeatedly trying to contact the company, Spotify offered no explanation for their action. We were then notified on 18th September that Spotify had identified artificial streaming by a small number of Novecore users. The use of artificial streaming is indefensible. As is clear from our terms of service, Novecore takes the issue extremely seriously and operates a zero-tolerance policy. As soon as we became aware of the breach, we launched an investigation, identified the problem users, and removed the culprits from our platform.

Whilst the vast majority of our artists generate their streams legally and have not participated in this fraudulent activity, Spotify decided to remove our entire catalogue. On 27th August, Spotify informed us of their decision to withhold royalties. They also announced their intention to investigate past royalties paid out and may claim damages if they find evidence of longstanding artificial streaming. For a small distributor like ourselves, recovering royalties already paid to artists in breach would be incredibly difficult and leave us financially liable. In light of this, we have been forced to temporarily freeze payouts to all of our users.

We are working tirelessly alongside our legal team to resolve the issue and to understand the situation in its entirety. We empathize deeply with the anger and frustration felt by you, our users. Many of you have done the right thing, generated your streams legally, and find yourselves caught up in a situation through no fault of your own. As we work through this and try to secure the best outcome for our artists, we kindly ask for your patience. Everything Novecore does as a business is with you in mind, and we value your continued trust and support.

Matthias Merkel
Executive Vice President
Novecore

Rated 1 out of 5 stars

My songs were removed along with a…

My songs were removed along with a bunch of other artists. No news or update on what is happening or if they will get the song back up. Yet they still take my monthly subscription fee even though nothing is up.

September 3, 2020
Unprompted review
Novecore logo

Reply from Novecore

Hello,

We are continuing to accept new users, all of whom will have access to the other platforms we offer, including Soundcloud, Deezer, Pandora and Youtube Music. Because store payouts are always delayed by a few months, we fully expect new users to receive their royalties as normal.

We are working tirelessly alongside our legal team to resolve the issue and to understand the situation in its entirety. We empathize deeply with the anger and frustration felt by you, our users. Many of you have done the right thing, generated your streams legally, and find yourselves caught up in a situation through no fault of your own. As we work through this and try to secure the best outcome for our artists, we kindly ask for your patience. Everything Novecore does as a business is with you in mind, and we value your continued trust and support.

Matthias Merkel
Executive Vice President
Novecore

Rated 1 out of 5 stars

Due to recent actions not recommended!

I don't actually do something like this, but here I think it's necessary. I really intended to use Novecore for a long time and even apply for a Premium Membership, but it turns out that Novecore will be limited in its use. Also my artists (as well as almost all other users) have been deleted. Now it is not clear if I will get paid for the previous streams and if my artists will be uploaded again. But the latter doesn't look like that, because if Spotify is sure of one thing (in this case artificial streaming), it is hardly possible to convince Spotify of the opposite. In my opinion only the big artists with many streams and followers will be uploaded again - if at all. Therefore I can't recommend this distributor, even if a payout with BTC seems to be attractive (if you can make it that far).

August 25, 2020
Unprompted review
Rated 2 out of 5 stars

hope they can fix their bad sides

Actually it is simple to use and good designed but their support system suck.They always say"we haven't acces your account from live chat so we will sent you email".Email is take so long time and not help(for me).Also their dashboard don't work so long time so it is kinda break trust. I will come later and i hope will change my bad rewiew in the future.

August 19, 2020
Unprompted review
Rated 4 out of 5 stars

More transparency from Novecore regarding service disruptions.

As expected once I had funds and initiated a withdrawal, they have not send any funds for 8 days and pending. Support said they would contact the team yet in a week no response, I emailed them at their company email and still no response...
Everyone please avoid this distro and use the many other competitors out there.
I will update the review if any action is taken by them to fix this situation. I know alot of people have not been paid by this distro yet.

Update: Novecore did complete the payout as expected. Only rating at 4 stars as you could have posted through socials or let your support team inform customers about this issue when asked.

August 15, 2020
Unprompted review
Novecore logo

Reply from Novecore

Hello Stuart,

thank you for providing your feedback! 👍

We are currently having issues with PayPal payouts, however we are implementing a solution and you should receive your payout early next week.

I will also pass your feedback along to our support team so they can improve the service in the future.

Matthias Merkel
Vice President
Novecore

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