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Now Hair - by Now Cosmetic Surgery Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and reassuring approach throughout the entire process. The service and overall experience are frequently described as excellent, smooth, and stress-free, with outstanding aftercare and communication where staff are readily available to provide thorough support. Many found the procedures painless and clearly explained, contributing to a positive user experience. Reviewers express high satisfaction with results and feel well-cared for, often recommending the company, highlighting the team's dedication, daily check-ins, and constant availability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional support... See more

Service

People report positive experiences with service, often describing it as superb, exceptional, and 10/10 from... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional support and care... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.... See more

Company replied

Rated 5 out of 5 stars

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service & aftercare. Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that every... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Hair Product Store
  5. Hair Replacement Service
  6. Plastic Surgery Clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

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1-star

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4.9

All reviews

(790)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My time with Now Hair so far has been…

My time with Now Hair so far has been absolutely fantastic! I was very anxious in making the decision to have the procedure after speaking to different companies, but a 20 minute phone call with Karl he put me at ease. His knowledge and experience really is second to none and I wasn't pushed at all into making a decision. The day was so straight forward and hassle free. I was then was passed onto Kerry who is their aftercare nurse and she is phenomenal! she checked in daily, 7 days a week and was so reassuring and helpful. I've recently been passed back to Karl who has advised me with medications to use and what to expect over the next few months and we plan to keep in contact going forward for any concerns or queries I may have.

I couldn't recommend Now Hair any higher! Absolute No Brainer!

February 2, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for a lovely review, Sean, and for rating Now Hair 5 stars. It make our efforts very worthwhile, and I’m sure others considering a hair transplant will fine your review useful. Thanks again

Rated 5 out of 5 stars

Fantastic customer care

Couldn't ask more much more, amazing customer care from before the procedure to the clear step by step aftercare, every question answered before having to even ask. Would highly recommend Now Hair to anyone wanting a transplant.

Many thanks

February 4, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the kind words McKenzie. It’s been a pleasure guiding you through the journey so far.

Rated 5 out of 5 stars

Absolutely amazing experience

The whole experience has been absolutely fantastic!! Karl and Kerry were amazing. Talked me through the whole process. The day of the surgery went amazing and very pleased with the results so far.
The aftercare is top notch as well and all the care needed is explained thoroughly!
Thank you for such an amazing experience.

January 27, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for the fab feedback Joe, it’s genuinely appreciated.

Rated 5 out of 5 stars

I was recommended to Now Hair by George Constanteu a…

I was recommended to Now Hair by a friend of mine.

It took me quite some time to decide to go ahead with the procedure, but once I had decided to go ahead I phoned Karl.
Karl was great and a pleasure to talk to, really made me feel comfortable and that I would be in safe hands.

In all honesty I was looked after really well through the entire procedure and the after care has been superb.

I would highly recommend Karl and his team to anyone looking to have a hair transplant. It’s a big decision which they truly understand and will guide you through it every step of the way. Still early stages but I’m super happy with how it’s going.

Thanks Karl 👍🏻

January 26, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Marc, it’s very kind of you to leave such positive feedback. You’ve been a lovely patient to deal with so far and we’ll continue to support and advise.
Looking forward to seeing update photos as things progress.

Rated 5 out of 5 stars

Confidence in the process

The post surgery care is beyond exceptional. Kerry and Karl are there for you the whole way. They ensure you know what to do and expect before and during. Then afterwards you pretty much have daily contact. Ensuring you are doing as you should and that you are ok. Very impressive.

January 23, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Can’t thank you enough for the fabulous feedback Chris, it means a lot to us. Your results are looking fantastic, and still more to come.

Rated 5 out of 5 stars

Exceptional Service & aftercare.

Exceptional Service & aftercare.
Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that everything had gone well with the procedure. Checked in with me daily for the first 3 days. Then every 2 days depending on progress. It really put my mind at ease, along with my family knowing that any queries I had would be answered immediately.

January 19, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Lawrence, thanks for taking time to write such a lovely review! You have been a pleasure to deal with throughout the whole process. Can’t wait to see your results in the months to come.

Rated 5 out of 5 stars

Very helpful…

Very helpful all the way, throughout the build up, and post surgery! The surgery was done swiftly and well. Would very much recommend to anyone looking into getting a hair transplant.

January 19, 2026
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Pleased you’re happy with everything Ray. Thank you so much for taking the time to give great feedback.

Rated 5 out of 5 stars

Great experience

I have been thinking about a transplant for a while but always ended up putting it off. I spoke with Karl and he explained the procedure and it gave me the confidence to go for it. The procedure itself was exactly as described by Karl. He was always available to offer advice and support. Post surgery, Kerry was brilliant. She spoke to me nearly every day over the Christmas period to give me advice and check up on my progress. I followed her advice closely and my recovery was really smooth and I felt in control throughout. It has only been just over a month since my surgery so too early to comment on the results, but for anyone unsure about using Now Hair, don’t be. The service they provide is excellent and they really care about their customers. Highly recommended.

December 17, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much James, this is wonderful feedback and we really appreciate you rating us five stars.
Please send updated photos as results start to show.

Rated 5 out of 5 stars

5 stars start to finish

5 stars start to finish!
Karl and Kerry what a team! I am yet to see my new hair at 5 weeks post surgery but I can honestly say the customer service was outstanding and I have no doubt results will speak for themselves in a few months time
The French surgeon at London clinic was superb

January 8, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Dom, we’re looking forward to seeing results progress too. Really appreciate the lovely feedback and 5 stars.
Please keep us updated with photos.

Rated 5 out of 5 stars

A year on passed my hair transplant!

I'm currently passed my 12 month mark of having my transplant and I can not recommend these guys enough! Completely tranformed my life and boosted my confidence! Hair is better than ever! The aftercare is unreal, guys always at hand if you have any questions! Glad I chose now hair to have my transplant! Definitely recommend if you're on the fence!

January 7, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

What an amazing review! Thank you for taking time to feedback at this stage, it’s great to hear what a positive impact your transplant has had on you.

Rated 5 out of 5 stars

5 star procedure by a 5 star company

I was thinking about having a hair transplant for some time but always came up with an excuse not too.Until I met Karl from Now Hair no hard sell just the facts no rush with the consultation either, Karl always had time to answer all my questions, and was totally honest which is so refreshing these days .After coming away from our first meeting I was convinced I was with the perfect company and to have my transplant in London that just clinched it.Everything leading up to my procedure day was perfect,the calls from Karl and Kerry the words of advice just put me at ease.The surgery went really well and the consultant surgeon and his team of doctors and nurses couldn’t have done enough I was highly impressed,but what sets Now hair above all the other companies out there is the superb aftercare carried out by Kerry advice and consultations followed nearly every other day and also messages (even over the Christmas period )the aftercare has been fantastic
Thanks again Kerry !Its so reassuring that you questions or concerns are quickly dealt with .I’m sure this wouldn’t have been the case if I had the procedure done abroad . I can honestly say I’m so glad I decided to go and have the transplant surgery and would definitely recommend Karl and Kerry and the rest of the team at Now Hair to anybody who’s contemplating having a transplant just go and do it !

December 18, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

I’m sure others considering a hair transplant will find this review helpful. Thanks so much for taking the time to write such an in depth account Gareth, it really means a lot to us.

Rated 5 out of 5 stars

Professional, reassuring experience from start to finish

I had a great experience with Now Hair from start to finish. The team were professional, reassuring, and clearly very experienced. Everything was explained clearly, the procedure itself was well organised, and I felt looked after throughout. I’m really happy with how things have gone so far and would recommend them to anyone considering a hair transplant.

January 7, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Chris, it makes our efforts feel very worthwhile to receive positive feedback like yours. The support and guidance continues and we’re looking forward to seeing update photos over the coming months.

Rated 5 out of 5 stars

Great company great communication

Great company great communication, really recommend, dealt with John throughout who was quick to respond, would give more stars if possible thank you Now Hair

January 7, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for the lovely feedback.
We do our very best to be super responsive so it’s lovely to receive comments like yours.

Rated 5 out of 5 stars

Great customer care from Karl and Kerry…

Great customer care from Karl and Kerry , really recommend using this company for anyone thinking about getting a hair transplant . Have a chat with Karl I’m 42 wish I talked to him sooner he will give honest advice about what to expect .

January 3, 2026
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the five star feedback John, it means a lot to us.
We’ll continue to support and guide for as long as you need. Please keep in touch with update photos..

Rated 5 out of 5 stars

Excellent experience from start to finish

I honestly couldn’t recommend Now Hair enough. John has been amazing from start to finish and was always quick to reply to any questions I had. My procedure took place in Manchester on Saturday 20th December, and he talked me through everything before and after, which made the whole thing feel really easy and stress-free. He checked in on me daily to see how I was getting on and even messaged me on Christmas Day to make sure everything was okay. Couldn’t ask for better support — thanks so much, John!

December 20, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi, thanks for taking time to write such a lovely review! We will feedback your comments to John and we are excited to see your progress in the months to come!

Rated 5 out of 5 stars

I can’t recommend Now Hair highly…

I can’t recommend Now Hair highly enough. From start to finish the whole process was smooth, professional, and genuinely caring. Big thank you to John, who sorted everything out for me and made the whole journey stress free.
The aftercare support i received was amazing John even messaged me on Christmas Day just to check that everything was okay. That level of dedication is rare and shows how much they actually care about their clients, not just the procedure.
Questions were answered quickly and I never felt like I was left on my own at any stage. If you’re considering a hair transplant Now Hair is the place to go, first-class service and aftercare.
Many Thanks once again and i can’t wait to see the full results.

December 27, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for the super feedback John, and for rating NowHair 5 stars, it's genuinely appreciated. We're on hand 365 days a year, and the support continues for as long as it's needed.
Thanks again.

Rated 5 out of 5 stars

Amazing, thanks John!

At first I thought this was too good to be true and thought it wasn’t true, after speaking to John over the phone, he answered all the questions I had and put my mind at ease. John helped me through my experience, he was very helpful throughout the build up to surgery and the post 2 weeks, and the best thing was that I had all the admin side done for me! I’m currently on day 15 post surgery and very happy with my experience!

December 26, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Really appreciate the positive feedback Lee, thanks so much. We’ll continue to support for as long as you need us.
Thanks for being a super patient.

Rated 5 out of 5 stars

Really professional service

Really professional service, felt confident everyone from the pre-op advisor, the doctors and nurses to the aftercare staff really knew their stuff which made a stressful experience alot easier. Now to just wait and see the end result!

November 26, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for taking time to write an amazing 5* review Ian, it’s greatly appreciated. John will be there to guide you moving forward.

Rated 5 out of 5 stars

Hair Transplant “Heads Up”

I had 3,950 hair follicles transplanted to give me my hairline back on the 12.12.25, I am writing this review two weeks later on the 26.12.25. The experience has been really positive helped by tremendous aftercare. All concerns dealt with in a very professional manner on a daily basis over the 14 days post treatment. I would definitely recommend the process as the process has had multiple benefits for me personally.

December 26, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Gareth, great to hear about your experience. Many thanks for taking time to write an amazing 5* review. We look forward to seeing your results. Keep John posted.

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