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Now Hair - by Now Cosmetic Surgery Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and reassuring approach throughout the entire process. The service and overall experience are frequently described as excellent, smooth, and stress-free, with outstanding aftercare and communication where staff are readily available to provide thorough support. Many found the procedures painless and clearly explained, contributing to a positive user experience. Reviewers express high satisfaction with results and feel well-cared for, often recommending the company, highlighting the team's dedication, daily check-ins, and constant availability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional support... See more

Service

People report positive experiences with service, often describing it as superb, exceptional, and 10/10 from... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional support and care... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.... See more

Company replied

Rated 5 out of 5 stars

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service & aftercare. Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that every... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Hair Product Store
  5. Hair Replacement Service
  6. Plastic Surgery Clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

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1-star

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4.9

All reviews

(790)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience has been first class…

My experience has been first class post, during and after surgery. The attention to detail by Now Cosmetic Surgery has been impressive. There knowledge and explanation of all aspects of the procedure is very reassuring. Kerry has been truly amazing supporting me every step of the way with planning, after care regime and being available to answer all my questions effectively and so quickly. She is an asset to the Now Cosmetics surgery. I would thoroughly recommend these guys if like me you appreciate 'attention to detail'

December 15, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for taking the time to write a review Ricky. Kerry will be thrilled with the feedback. Keep her updated with your progress. She’ll be there to support you moving forwards too.

Rated 5 out of 5 stars

Straight from my initial consultation…

Straight from my initial consultation with John my experience was very positive. John was extremely knowledgeable with a very down to earth personality and explained everything in full. My procedure at the clinic was easy and painless. My recovery was well look after with John checking in on me every day. O was fully healed in 8 days. Overall I would recommend now hair 100%

December 18, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for your fabulous 5* review Ben. It’s super helpful for others contemplating their own hair transplant journey to hear about your experience with us.
Keep John updated with your progress.

Rated 5 out of 5 stars

Fantastic to deal with from first…

Fantastic to deal with from first contact to amazing post op aftercare both Karl and Kerry are amazing and really put your mind at ease and help you through every step of the process

December 14, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Kind words Stuart, thanks so much. You’ve been a perfect patient, following our guidance to the letter.
Please keep in touch with update photos from time to time.

Rated 5 out of 5 stars

Extremely happy with the results!

I had my hair transplant 5 months ago and the results are already incredible. My hairline has been restored beyond my expectations and will only get thicker over the next few months. The before and after care/contact from Karl and Kerry was great. Every step was explained and put me at ease, confirming this was the correct choice for me. Extremely happy with my results.

July 15, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Really appreciate the wonderful feedback, thanks Stevie. Lots more growth to come yet, exciting times ahead.

Rated 5 out of 5 stars

Great service from first contact…

Great service from first contact throughout, great communication, easy, efficient and aftercare been spot on.

December 8, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the great feedback Michael, it means a lot to us.
You’ve been a super patient throughout. We’re always on the end of the phone if you need us.

Rated 5 out of 5 stars

Couldn’t recommend enough!

I couldn’t recommend Now Hair enough. I have been in communication with John throughout my procedure and he has answered all of my questions in quick succession and talked me through everything I need. Checking in on me daily and calling me to talk me through the process of aftercare for my hair transplant making everything stress free and putting my mind at ease. Thankyou John!!

December 7, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Patrick, pleased John was able to make the experience run smoothly and provide amazing support. We know a transplant can be a daunting prospect, but as you’ve found, the right support and guidance make a a world of difference. Keep John updated with your progress please.

Rated 5 out of 5 stars

Faultless.

Faultless.

Very happy with the service provided from of enquiry right through to the surgery and recovery phase.

Kept informed of all options, care and generally just good people to speak with. It's a small team and treat you so well. As if you are their only client, nothing is rushed and always on hand to answer any questions you have.

Big shout-out to John and Kerry.

Thanks again!

December 2, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Amazing feedback! Thank you so much for that Jordan. It’s been an absolute pleasure dealing with you. John will be there to support you moving forwards.

Rated 5 out of 5 stars

Smooth Hair transplant with fantastic aftercare

I had a great experience with Now Hair - I called almost all the hair clinics on the north of the UK it is a mine field, there is very differing advice and costs involved. I felt a lot of companies are push to get the business an sell you products. With Now I was contacted by a lovely lady Kerry who was very laid back but very informative and knowledgeable she didn’t push anything on me and explained step by step what I could expect

I went to Manchester clinic an on the day it was exactly as described and I personally didn’t find it too painful

The maintenance after the transplant is the hardest part particularly for the first 5 days but I was guided every step of the way by Kerry who calls you as planned regularly and requests photos but it’s imposing at all. She was always on the end of the phone to answer any doubts I had . The aftercare was fantastic

Kerry sold it to me with her professionalism and she delivered on every thing she explained. Although I’m only 14 days post transplant everything is looking good and I would 100% recommend Now hair to anyone looking at a transplant

November 20, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

We’re thrilled to hear about your positive experience with us Robert. You’ve been in safe hands from beginning to end with Kerry. Keep her posted with your progress or any support you need. Look forward to seeing your results.

Rated 5 out of 5 stars

Ive recently had my 2nd transplant and…

Ive recently had my 2nd transplant and I couldn't recommend them highly enough from start to finish, Kerry and Karl were absolutely amazing in there care from before the transplant to after care , Kerry goes above and beyond to make sure your looked after, if I ever need another transplant I would choose these again

November 25, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Carl, you’ve been an absolute star and followed the aftercare to the letter. Keep me posted with your progress and any support needed. Really appreciate the 5* review.

Rated 5 out of 5 stars

Look no further

I am just less than 2 weeks on from surgery and so far super impressed. Like most tried multiple clinics uk and abroad and after speaking to Karl my mind was set especially the fact they don’t chase you like others do after talking spoke volumes. It’s all a bit daunting during and after but Kerry is very good at simplifying it all and keeping you on track from that first evening, 10/10 for Kerry and Karl. Thank you I look forward to the results

November 27, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Carl thanks for taking time to write such a lovely review! We will pass on your message to Karl and Kerry! Looking forward to seeing your results in the months to come!

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. I was kept informed at all stages of my journey.

November 25, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the five star feedback Mark, it means a lot to us

Rated 5 out of 5 stars

I now have a hairline that actually looks good and I couldn’t be happier!

I had my hair transplant done at Now Cosmetic Surgery in Manchester on July 1st and the whole experience has honestly been life changing. Before the surgery, I was really self-conscious about my hair, to the point where I’d stopped going to the gym and even stopped taking care of myself because I just thought what is the point?

After saving up for a long time and doing loads of research, I decided to go with this clinic and thank god I did. From start to finish, they’ve been incredible. My results started coming through around 3 months in, and my hair has been growing fast and looking better every week.

A huge shout out to Scott, who has been just a WhatsApp message away since the day I booked it earlier in the year. I’m a bit of a worrier, and the fact that one single customer like me could get that level of care and attention is honestly something special. I’ve never experienced better customer service anywhere.

Another massive thanks to Kerry from aftercare, she was an absolute star during those first two weeks post surgery, which are definitely the most fragile and anxious stage. She called regularly to check in and helped with all the little worries I had while sitting at home.

The day of the surgery itself was nice and easy but I won’t lie it does hurt a lot at first, kind of like getting a tooth out but with many needles rather than just one to numb the head. My advice for anyone going would be to park at the Q car park, walk to the clinic, and stay at a local hotel that night. I was back in my own bed the next day with my wife looking after me, and I took two weeks off work - stress free and followed everything they asked me to do. Which I honestly think helped my hair grow faster!

I also started taking finasteride and minoxidil about 15 days after surgery for the first time and have had no side effects, just thicker, healthier hair.

All in all, I couldn’t recommend Now Cosmetic Surgery more highly. If you’re on the fence do it. I’ve got my confidence back, I feel like myself again, and I finally have a hairline that looks great.

July 1, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Sam, thanks for sharing your updated pictures. Everything is looking incredible already for such an early stage. Can’t wait to see your results in the months to come and thanks for taking the time to write such a lovely review

Rated 5 out of 5 stars

Aftercare is second to none

Aftercare is second to none, it's a big thing surgery but kerry was available all hours of the day answering any questions. Kerry was honestly perfect making sure i was aware of where i was at, ringing every other day as well as advising on what i should be doing when i should be doing it. 100% recommend for the aftercare!!!

October 27, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Dave
Thanks for taking time to write such a lovely review! I’ll make sure Kerry gets your amazing feedback! We’ll be looking forward to seeing your results in the months to come!

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.

Do not be fooled by cheap offers and deals, these guys are the real deal and are worth every single penny, I can honestly say I feel I got my moneys worth and some!

Highly recommended!

October 27, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Very kind of you, thanks so much for the fabulous feedback, it’s very much appreciated. We’re always here if you need any support or guidance, so please do keep in touch. Thanks again.

Rated 5 out of 5 stars

New hair day, by Now Hair

I thought long and hard before deciding on which company to use, I'm so glad I chose Now Hair, right from the start they were amazing, the communication and professionalism was outstanding, everything was explained and the aftercare post operation by Kerry, i was not expecting, she rang everyday for 2 weeks asking for photos and explaining exactly what i should be doing to maximise results, then after that, Karl the CEO gets and keeps in touch, a really friendly professional service from start to finish,

October 26, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the kind words Anthony, it’s been our pleasure looking after you. Very excited to see update photos from time to time.

Rated 5 out of 5 stars

Incredible! Don’t hesitate just call them!

Like many people, I probably looked in the mirror several times and dreamt of something that I thought was unachievable or something I wouldn’t be able to go through or even something I couldn’t afford until I spoke to Karl. The moment I spoke to Karl all of that changed! Suddenly this looked like something I could potentially go through, the whole process was explained to me thoroughly with nothing but complete honesty and factual information was given to me. At no point whatsoever was anybody pestering me, calling me, nagging or pushing any sales like you will get with other places, Karl is professional and will answer your questions and you’ll not hear from him until your ready to go to the next stage.
Once I made that all important decision I was kept in the loop of the do’s and don’ts in the run up to my surgery offering me any kind of peace of mind.
The surgery day itself was a complete whirlwind of emotions as you can imagine, this isn’t an easy day of course but what I can tell you is that it is very much worthwhile and this one hard day will change the rest of your life. The day is also made easier by the amazing doctors I had on the day.
Where to even start with the aftercare! This was incredible! You’ll be looked after by a woman called Kerry who you’ll see mentioned in other reviews and like me you’ll just read them and think yeah ok… HOWEVER before the surgery had even finished I was greeted with a message from Kerry and that’s when the recovery process began and for the next all important 2 weeks after surgery I gained someone that was like a new friend that was on the other end of the phone daily to ensure everything was ok day and night! Kerry is very knowledgeable, she literally breaks everything down for you, and recaps all the conversations in text messages which is great for my memory, she clearly does have some kind of nursing background etc, and when I say she knows everything to do with a hair transplant she really really does.
Every business needs a Kerry!
Now I’m really looking forward to seeing how my hair progresses now over the following months, this time last year I thought a hair transplant was totally unachievable but thanks to this amazing company I can now sit back, relax and start to enjoy looking in the mirror again.
If you can take anything from this review my advice is to just ring them up and go for it, you will NOT regret it.
Thank you so much to Karl, Kerry and anybody linked to now cosmetic surgery for changing lives!

October 25, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

It’s super kind of you to leave such a comprehensive and in-depth review Darren, thank you so much. It genuinely makes all our effort worthwhile to receive feedback like this.
We will continue to support and advise over the coming months so please keep in touch.
Thanks again

Rated 5 out of 5 stars

Genuine people - Flawless experience

So far everything has been FLAWLESS with Now Hair, from my original consultation, to my surgery in Manchester, to the aftercare/guidance from Kerry!

Kerry guided me through the whole process, step-by-step. Her knowledge, experience and professionalism really eased any nerves or worries I had prior to booking.

The day of surgery couldn’t have gone any smoother, the surgeon and his technicians were very friendly and warming. It was a very slick, well organised process. (Tip: pop some headphones in, sit back, relax and just know you’re in safe hands) The day was over before I knew it.

The aftercare and follow ups have been second to none. No question is to silly and they respond to you almost straight away. I’m a bit blown away by the care I’ve received and it fills me with so much confidence going forward. I cannot wait to see what the next few months bring.

If you’re on the fence about having a hair transplant (like I was) just get on the phone with these guys for 10 minutes, they are a breath of fresh air, not only am I going to get my hair back, I also now know more about hair loss and hair growth than I ever did.

Thankyou Now Hair and Kerry for everything!

October 22, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

What a super review, thanks so much James. Kerry will be delighted with your kind words. She’ll continue to be on hand for any advice or guidance going forward.

Rated 5 out of 5 stars

My experience with Now Hair has been…

My experience with Now Hair has been amazing so far. From the very first moment i was put with Karl i knew i was in good hands. All after care was explained in good detail and throughly explained at every stage. Kerry was also very uselful helping me maintain my hair and check over me the past 2 weeks. Happy with results so far but cant check any real progress due to it only being 2 weeks in

October 22, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

It’s been a genuine pleasure looking after you Sean, your recovery has been textbook and I’m sure your results will reflect how closely you followed our advice.
Looking forward to seeing the results develop over the next few months.
Thanks for the super review.

Rated 5 out of 5 stars

5 stars does not do John justice!

John has been taking care of me every step of the way. John made me feel comfortable and trust that my results mattered to him. As well as looking after me John seems to be a generally lovely human being as well as very good at his job. Thanks John !!

October 20, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for your amazing 5* review Jamie. We know the aftercare can be a daunting time. We’re pleased John made you feel comfortable and guided you through the recovery period with ease. He’ll continue to be there if you need him moving forwards too.

Rated 5 out of 5 stars

Faultless experience

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if needed. The day of surgery was long, painful at times and uncomfortable. But the team were brilliant from the start and all throughout the day. Although itsnonpeen 3 weeks ,I am looking forward to the end result. Kerrys aftercare was second to none.always put my mind at ease.
I would 100% recommend NOW Cosmetics to anyone contemplating a hair transplant.
Seemless and smooth experience.

October 3, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the glowing feedback Craig, it means a lot to us.
We will continue to be on the end of the phone/WhatsApp if there’s anything at all that you need. Looking forward to seeing updates.
Thanks again.

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