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Now Hair - by Now Cosmetic Surgery Reviews 

790
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and reassuring approach throughout the entire process. The service and overall experience are frequently described as excellent, smooth, and stress-free, with outstanding aftercare and communication where staff are readily available to provide thorough support. Many found the procedures painless and clearly explained, contributing to a positive user experience. Reviewers express high satisfaction with results and feel well-cared for, often recommending the company, highlighting the team's dedication, daily check-ins, and constant availability.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional support... See more

Service

People report positive experiences with service, often describing it as superb, exceptional, and 10/10 from... See more

Customer service

Customers had positive experiences with customer service, highlighting the exceptional support and care... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing it as fantastic, amazing, and... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting great communication before and after... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish. Every single query / question / concerns attended to immediately. As this experience can be quite daunting, John was amazing and reassuring at every point.... See more

Company replied

Rated 5 out of 5 stars

Having done mo the of research NOW Cosmetics stood out from the rest. Karl and kerry where extremely helpful, reassuring without putting pressure on me. Both were always at the end of the phone if... See more

Company replied

Rated 5 out of 5 stars

Exceptional Service & aftercare. Fantastic service from start to finish. Within 30 minutes of leaving my procedure I had a message from Kerry the NOW nurse checking in to ensure I was ok & that every... See more

Company replied

Rated 5 out of 5 stars

I had my hair transplant with Now Hair on the 29th of March in Harrow, and I’ve had a a really positive experience. Karl has been great throughout and made the whole process feel straightforward.... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Hair Product Store
  5. Hair Replacement Service
  6. Plastic Surgery Clinic

Written by the company

Now Hair offer Hair Transplants in London, and Hair Transplants in Manchester UK. Our GMC registered hair transplant doctors are UK trained and have successfully performed thousands of FUE hair transplants for men and women. We also offer transgender hair transplants. We use the very latest techniques including Sapphire FUE Hair Transplants, DHI Hair Transplants, and Platelet Rich Plasma Therapy (PRP). We also employ British trained nurses and give 5 star Award-Winning aftercare and support. We operate from fully accredited hospitals, CQC registered hair transplant clinics, and use the very best GMC registered surgeons in the UK - guaranteed! Now Hair Transplants are the best hair transplant clinic in the UK, and the UK's highest rated hair transplant clinic with a solid 5.0 star rating across all review platforms. We have performed many transgender hair transplants. Now Hair are entirely results driven and we put customer satisfaction above all else. If something isn't right, we do all we can to ensure a satisfactory outcome. The company directors are both English Yorkshiremen and our UK hair transplant surgeons are British. We pride ourselves on giving honest, straight-forward advice in a non-pushy way. This gives patients all the information needed to make an informed decision that's right for them. We do not employ any sales people, in fact we can't stand pushy sales talk and believe it has no place in a medical setting. We look forward to receiving your enquiry, and to guiding you through your hair transplant journey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

790 reviews

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1-star

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4.9

All reviews

(790)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So so pleased with everything.

After years of worrying about my hairline I finally took the plunge.

I got in contact with Now Hair after seeing their reviews and so far they have lived up to their reputation. I spoke with John who talked me through the process, how the company operates and what to expect in the long term. Our call felt like a genuine chat, which ultimately sold the idea of choosing Now Hair to me.

I had my hair transplant last week in London and it couldn’t have gone any better, the day was easier than expected, well organised and the team went out their way to make sure I was comfortable and well looked after. My consultant John has been in touch with me since, checking in on me and answering any questions I have, even out of hours, (sorry John) he’s been a lifesaver.
Surgery can be quite nervy but I’ve felt like I’ve been in very safe hands from the beginning and for that I can’t recommend them enough. I’m now in contact with some other people who have used Now Hair in the past, who’ve since had great results, which fills me with a lot of confidence. I’m excited to see what the next 6-12 months brings and will update my review in that time…

Now to be patient and to wait for the growth but I’m relieved to know that by summer my hairline will be back to where it was ten years ago

October 16, 2025
Now Hair - by Now Cosmetic Surgery logo

Reply from Now Hair - by Now Cosmetic Surgery

Very kind of you Stu, thank you so much.
You’ve been a wonderful patient. Please update us with photos periodically, and get in touch anytime with any queries.
Thanks again.

Rated 3 out of 5 stars

Something to bear in mind

Important to know that Now Hair connects you to good hair transplant clinics and clearly provides exceptional aftercare, but some might wrongly assume they are a hair transplant company with their own clinics, whereas they are actually brokers who book the transplant for you and provide support afterwards. For those who are unsure which clinic to use or worried about having enough support during the healing process it might be more peace of mind to pay the extra, but I feel it's too unclear on their website (and in their messages used phases like 'we shave to the scalp', 'our surgeons' etc.) Apparently they do ensure you are seen by GMC registered doctors too and signpost people for additional PNP etc. Once you know what the company does you can make an informed decision. Personally I decided to go straight to the clinic, whose aftercare has also been very good, and saved £1000. Other people might want the assurance of extra support and help to navigate the options.

September 5, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Matt, we appreciate all feedback, however this is an odd one to reply to as you haven't actually had a procedure with us!
What I can say with absolute certainty is that we only use GMC registered surgeons that have performed at least 1000 hair transplant procedures. Our nurse has 3 medical degrees and spent 22 years senior in the NHS before joining NowHair, and gives the very best aftercare and ongoing support 24/7 - something no other UK hair transplant company offers. We guarantee a satisfactory outcome for every single patient - if it's not we'll arrange a further surgery at no cost.
Yes, there are cheaper routes available, and also more expensive ones, but we offer the very best service at a fair price that we think demonstrates outstanding value for money.

Rated 5 out of 5 stars

The support and aftercare Excellent

The support and the aftercare is excellent

Going bold was destroying my self confidence.
So I did my research and read all the reviews. This company stood out from all the rest with all the brilliant reviews.

I sent a request and
John got in torch with me. He is truly Amazing. He always went above and beyond to help me. I was very worried and nervous about everything asking hundreds of questions.

He always got straight back to me and put me at ease. You can tell when someone really dose care and it's not just a job to them.

So Thank you John Davey for all the support and encouragement. "I couldn't have done it without you supporting me every step of the way.
He is a pure diamond.

This company has the best customer service and afthercare I've ever known. Ive got my Confidence back. And I feel brand new.

It's the best decision I've made getting in torch with Now cosmetic surgery. I will recommend them to everyone.

October 8, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you so much for your glowing 5* review Johnathon. We really appreciate you taking time to write about your experience. John will continue to be there for support moving forwards.

Rated 5 out of 5 stars

Superb visit too Now Cosmetic Surgery

My husband David visited Now Cosmetic Surgery. This is his review ….
I have just completed my hair transplant at Now Cosmetic Surgery under the expert guidance of Dr Munir who explained in great detail what the day would entail which put my mind at ease immediately.

His staff were all first class and so attentive from start to finish. Nothing was too much trouble for them, if you are contemplating having a hair transplant this is undoubtedly the place to visit.

October 7, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Jenny thanks for taking time to write such a lovely review. It’s great to hear he’s had a great experience so far if we look forward to saying his results in the month to come!

Rated 5 out of 5 stars

Fantastic two weeks post op on the day…

Fantastic two weeks post op on the day went very fast almost pain free the team were great the star of the show is John his help and advise was superb great guy big thankyou made the process a lot easier

September 26, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for the super feedback Jason, it means a lot to us. John will continue to be on hand, please keep him updated with progress photos once in a while.
Thanks again.

Rated 5 out of 5 stars

Trust me these are the best and the reviews say it all don’t go anywhere else but now hair

Having been researching the right clinic for over 4 years believe me i have checked everyone out from uk and turkey, i decided to check out now hair and chatted with Karl, super great guy and was nearly convinced but was talking to other companies also. Now here is the deal breaker i asked Karl if he could match the other company i was in talks with to do 5000 grafts in the one hit and i was astounded that Karl said NO and he would rather not have the business as that many grafts would damage my donor area and it was at that point that i decided to use Karl and NOW HAIR as not one other company said that and i was impressed that Karl and his company refused my business as it wasn’t right for me the customer no matter what i said or any amount of money i offered Karl was robust and said NO. That was the deal breaker for me, So on to the day i went to London with the Mrs she did some shopping, i was in the treatment room within 30 minutes after the consult and the procedure was underway, two nurses started then the surgeon came and did his bit then the planting of the grafts and a big thank you to the clinic and the 2 nurses who were amazing all day and kept me informed and took away any fears i had and also the surgeon once again amazing, and out by 4pm on the way home. This is were the after care comes in and is so so so important, i was contacted by Kerry Sunday morning day after my procedure and the next 10 days were so so crucial but Kerry had it under control and a big thankyou to Kerry she guided me through every day and quashed any issues i had THANKYOU KERRY now 2 weeks in im a different guy the hair looks amazing and there are no issues whatsoever and the new me is now happier than ever its now another 2 to 6 months ahead and i have the full support of Karl and Kerry genuinely I can’t thank now hair enough thanks guys RICH HALL

October 1, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Wow, what a super review, thank you so much Rich, it’s genuinely appreciated.
Others considering a hair transplant will no doubt find this review very helpful.
Thanks again, and please keep in touch with updates, or if you need anything.

Rated 5 out of 5 stars

First Class Experience

Brilliant company to deal with, very in-depth knowledge of the full process end to end, aftercare is top notch and nothing is too much for these guys. Kerry who looks after you post surgery is on hand throughout and keeps you reassured, nothings too much trouble.
I would highly recommend these guys for anyone considering a hair transplant as they know their stuff and fully support you through the entire journey.

September 29, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for taking time to write such a lovely review! Kerry will be delighted with the feedback and will be looking forward to seeing your results in the month to come!

Rated 5 out of 5 stars

Absolutely delighted with the advice…

Absolutely delighted with the advice pre transplant, and the care abs service post transplant by John
I have already recommended to a close friend and in my opinion the best company in this field

September 29, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Russell thanks for taking time to write such a lovely review and provide us with fantastic feedback! We look forward to seeing your results in the month to come!

Rated 5 out of 5 stars

Absolutely brilliant experience …

Absolutely brilliant experience from start to finish, couldn’t be more helpful would highly recommend getting in contact with these guys. First class service, have already recommended to a few close friends

September 23, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Steven thanks for taking time to write such a lovely review! We can’t wait to see your results in the months to come!

Rated 5 out of 5 stars

Decided to use Now Hair for my second…

Decided to use Now Hair for my second hair transplant. I found them through trustpilot and trusted in their 5* reviews. I was not disappointed. Leading up to surgery, John was on hand to help with any inquiries. Day of surgery went smoothly, John had since been on hand with any questions I have and checked in every day during the healing process. Excited to see the end result.

August 27, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thank you for your amazing 5* feedback. John will be there moving forward, to help you with any support needed and monitor your progress.

Rated 5 out of 5 stars

EXCEPTIONAL

EXCEPTIONAL! I couldn’t be more pleased having chose Now Hair and Scott for my hair, absolutely no pressure throughout with reassurance every step on all the little questions I had. My expectations have been exceeded and friends and family can’t believe what a different I have two weeks post surgery. The care from Kerry is phenomenal, she is one of the most caring and knowledgeable nurses I have had the pleasure of speaking to and constantly ensured I knew how to recover post surgery as quickly and safely as possible for the best results. I would recommend anyone to Now Hair if you want to know exactly what you are getting and it’s the best you could ask for.

August 31, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for your 5* review Daniel. It’s been a pleasure. You’ve been in safe hands with Kerry. We can’t wait to see your results and progress in these coming months. Keep me posted if you need anything at all.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish, Karl is extremely helpful to begin with and no pressure to go ahead after initial consultation. Very professional and knowledgeable. Kerry is absolutely amazing with the aftercare, nothing is too much for her no matter what time or day! Can’t recommend enough.

September 9, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

It’s been a pleasure looking after you Liam, you’ve followed the aftercare advice perfectly and this will undoubtedly reflect in the results.
Thanks so much for taking the time to leave a fab review.

Rated 5 out of 5 stars

Brilliant

6days post op and cannot fault these guys. Painless procedure cannot stop looking in the mirror 😂 also the aftercare is 100% spot on! messages everyday guiding me through the process with what to do regarding washing and keeping the areas clean. Would highly recommend this company !

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant care on the day and aftercare…

Brilliant care on the day and aftercare was superb from Kerry and the team, massive thanks to Karl as well for helping me through the process, will definitely be recommending

August 11, 2025
Unprompted review
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks for taking the time to leave such fab feedback, it’s greatly appreciated.

Rated 5 out of 5 stars

Outstanding service from start to…

Outstanding service from start to finish. John was brilliant pre and post-op, always supportive and reassuring. The procedure went flawlessly, and at just day 10 I’m already seeing amazing results. Couldn’t recommend them more highly!

August 14, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

It’s been a pleasure James, you’ve been a wonderful patient to look after so far.
The support will continue for as long as you need us - look forward to seeing photo updates.
Thank you for the review, it’s genuinely appreciated.

Rated 5 out of 5 stars

I felt compelled to write this review…

I felt compelled to write this review as the experience ive had with John.D at the company was faultless, John gave me sound advice from before the transplant surgery and got in contact with me every day after for 10 days whilst the recovery period was occurring.

He was on hand to answer the many questions you inevitably have through the process but what I also really liked is he injected confidence into my decision to get it done and squash any of those doubts that pop into your head (will it regret doing it, will it look bad)

Would highly highly recommend John and Now Hair to any and all.

August 14, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Leo, it’s lovely to receive such glowing feedback, thanks so much.
We’ll continue to support and advise if there’s anything you need

Rated 5 out of 5 stars

Absolutely faultless

Absolutely faultless, first class company! From start to finish & beyond! The communication is excellent. On top of all this,& more to the point for me, i couldn't quite believe how affordable it all was. I was under the impression it was far more expensive than it actually was! If I'd known it was £3500 I'd have opted for a hair transplant a lot sooner than i did. On that note, If you want one.Don't hesitate, just go for it!!

August 8, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

What a wonderful review, thanks so much Martin, it’s greatly appreciated.
You’ve been a lovely patient to deal with, following the after-care to the letter, and I’m sure this will reflect in the outcome.
Please keep in touch with updates, and if you need our support over the coming months.

Rated 5 out of 5 stars

Can not recommend enough

Can not recommend enough
Scot and Kerry went the extra mile.
From start to finish amazing experience after care was
5 ⭐️⭐️⭐⭐⭐️ thank you so much results are showing already!!!

August 1, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Hi Nick thanks for taking time to write such a lovely review. You have been an absolute pleasure to deal with throughout the whole process. Looking forward to seeing your results in the months to come!

Rated 5 out of 5 stars

100/10

Amazing amazing amazing! Karl was amazing in talking me through the procedure and how it would all go! Making sure I had everything ready for before and after surgery. Kerry was unreal, the attention to the aftercare really had me at ease and really made cleaning and looking after the hair stress free and so easy to follow. Can’t recommend them enough!

July 27, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks so much for the lovely feedback Marcus, you’ve been an absolute star throughout. The support continues, we’re always on the end of the phone if you need us.
Thanks again, it’s super appreciated

Rated 5 out of 5 stars

Brilliant service

From start to finish i was really impressed. The day of surgery went smoothly, and gave me lots of information regarding post op. Aftercare was brilliant, being there to support with any queries, and made me feel at ease.

July 14, 2025
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Reply from Now Hair - by Now Cosmetic Surgery

Thanks Mark, the 5 star feedback and kind words are genuinely appreciated. The support and advice continues so please get in touch anytime.

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