Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
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Review summary
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I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
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Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
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NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
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Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m very impressed with NOW Finance and…
I’m very impressed with NOW Finance and the way they handled my loan from start to finish. From the beginning, I was clear about my purpose — I needed funds to get a new car — and I explained my situation, including cancelling my hospital cover and managing other repayments. The consultant/manager looking after me really took the time to understand everything. I left it in their hands to work out what was most suitable for my budget and circumstances, and they delivered perfectly.
They suggested consolidating my other loan (with Fair Go Finance), which I didn’t even realise was possible. This reduced my repayments from $190 a fortnight down to $91, freeing up my budget significantly. The process involved clear communication with both emails and calls, and nothing was left confusing — everything was explained thoroughly.
The whole process was efficient: within six business days, all contracts were finalised, my other loan was paid off, and the funds were in my account. The contract was also explained clearly, even though I could have just read it myself, which shows the extra effort they put in. The team were friendly, reliable, and always quick to return calls.
NOW Finance gave me a flexible loan structure, allowed me the option to make extra repayments if I want to, and ultimately left me with more money in my pocket than before. I really appreciate their support and highly recommend them for anyone looking for a transparent, trustworthy, and customer-focused lender.
September 18, 2025
Reply from NOW Finance
Hi Mandy, thank you so much for such a thoughtful and detailed review. Reading feedback like yours truly makes our day! We’re so pleased to hear that our team took the time to understand your circumstances and deliver a solution that not only helped with your new car but also made your repayments more manageable. It’s wonderful to know the process felt clear, supportive, and efficient, and that the flexibility of your loan structure is giving you more breathing room in your budget. We’ll be sure to share your kind words with the team, they’ll be thrilled to know their efforts made such a difference. Thank you again for your recommendation, and we wish you all the best with your new car and the extra freedom it brings!
Supportive staff and processes are easy…
Supportive staff and processes are easy to navigate.
September 18, 2025
Reply from NOW Finance
Thank you Michael, for taking the time to leave us a review, it's greatly appreciated!
My experience was positive
My experience was positive. I was informed of the status of my application along the way & all went through quite quickly.
September 15, 2025
Reply from NOW Finance
Hi Kristy, thank you for sharing your experience! We’re so pleased to hear that you were kept informed throughout the process and that everything moved quickly for you. We’re glad we could make things smooth and positive.
Excellent Service all along the loan…
Excellent Service all along the loan application process.Thanks Adhele appreciate your patience in submiting all my requirements.Excellent customer service team.I highly recommend.
September 17, 2025
Reply from NOW Finance
Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience throughout your loan application process. We’ll be sure to pass on your kind words to Adhele.
Fast and easy process
Getting a personal loan through NOW Finance was such an easy online process. I thought it was going to be difficult but it wasn't and the interest was the lowest I could find online. Very happy customer.
September 12, 2025
Reply from NOW Finance
Thanks so much for sharing your experience! We’re glad to hear the process was smooth and that you found a great rate with us. We really appreciate your feedback and are thrilled to have you as a happy customer.
Excellent service and staff experience…
Excellent service and staff experience . With fast action securing the loan
September 12, 2025
Reply from NOW Finance
Thank you for your kind words! We’re so pleased to hear you had an excellent experience with our team and that the process was quick and smooth. We appreciate you choosing NOW Finance.
Bit confused with the paper work and…
Bit confused with the paper work and took time more than usual loan
September 11, 2025
Reply from NOW Finance
Hi Chaminda, thank you for your feedback. We’re sorry to hear the paperwork process caused some confusion and delays. I’ve sent you an email with a few questions so we can better understand your experience and look at ways to improve. We really appreciate you taking the time to share this with us.
Reply from NOW Finance
Thank you, Petros for the review, it's greatly appreciated!
Reply from NOW Finance
Thank you so much, Jason! We’re thrilled to hear you had such a smooth and efficient experience with us.
It was quick and easy and I actually…
It was quick and easy and I actually spoke to real people and not bots ! Adhele was so lovely and helpful! I received the funds earlier than expected thank you
September 5, 2025
Reply from NOW Finance
We’re so happy to hear your experience was quick and easy, and that Adhele was able to provide such lovely and helpful support. It’s great that your funds arrived earlier than expected too! Thank you for sharing your feedback.
Very quick process and Jerra was kind…
Very quick process and Jerra was kind and helpful as always
September 4, 2025
Reply from NOW Finance
Thank you for your kind words! We're so glad to hear the process was quick and that Jerra was able to assist you with the same care and support as always. We’ll be sure to share your feedback with them.
Reply from NOW Finance
Thank you Bradley for taking the time to leave us a review!
Approved very quick
September 1, 2025
Reply from NOW Finance
Thank you Wilfredo for leaving us a review, it's greatly appreciated!
Very prompt interaction by the NOW…
Very prompt interaction by the NOW finanace team. Shella the representative from the NOW team was very helpful and understanding.
August 29, 2025
Reply from NOW Finance
Thank you for your kind words! We’re so pleased to hear that Shella was able to assist you promptly and provide the support you needed. We’ll be sure to pass along your feedback to her and the team.
Very helpful
All the staff very helpful and then they make easy for me even my first loan.
August 26, 2025
Reply from NOW Finance
Thank you for sharing your experience! We’re so glad our team was able to make the process easy for you, especially with your first loan!
Great communication and very helpful
Great communication and very helpful. Was able to do everything online.
August 22, 2025
Reply from NOW Finance
Thank you David for taking the time to write us a review, it's greatly appreciated!
The service and staff are Soo amazing
The service and staff are Soo amazing! They are helpful and so efficient I would highly recommend this company definitely worth 5 stars !!!!
August 20, 2025
Reply from NOW Finance
Thank you so much Trish for your kind words and recommendation! We’re thrilled to hear you had such a great experience with our team. We truly appreciate your 5-star review!
Five stars to Issa
Issa … The lady I dealt with was very helpful and made the whole process of consolidating my debts so much easier… she is a credit to the company
August 18, 2025
Reply from NOW Finance
Hi Simon, thank you so much for your 5-star review! We’re delighted to hear that Issa was able to make the process smooth and easy for you! We’ll be sure to pass on your kind words to her, she truly is a valued member of our team.
Wishing you all the best moving forward, and thank you again for choosing us!
Reply from NOW Finance
Thank you Sandra for taking the time to leave us a review, it's greatly appreciated!
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