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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, supportive approach, and engaging teaching methods, making the learning experience both enjoyable and effective. People frequently highlight the excellent user experience, noting the clear explanations, well-paced sessions, and efficient administration. The service provided is often described as top-notch, with many appreciating the thorough and up-to-date instruction, as well as the high quality of course materials and support. Reviewers also commend the clear pre-training instructions and the overall professional and well-structured nature of the courses.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, professionalism, and... See more

User experience

Customers had positive experiences with user experience. Reviewers consistently praise the well-structured... See more

Service

Customers consistently note positive experiences with service. Reviewers highlight well-managed and... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again an excellent Instructor Update course, Lara managed the session superbly well. Always difficult with a room of fellow instructors!! The Courtyard - Exeter as a venue was brilliant and th... See more

Rated 5 out of 5 stars

I completed the First Aid for Mental Health Instructor course and it was so much better than I expected. Lara was an exceptional trainer and I was very lucky with the group I had. I would highly reco... See more

Rated 5 out of 5 stars

Nuco:I attended the Instructor First Aid course, Instructors were Daz Coombs and Faye in Telford. I really enjoyed the cousre, I feel that I learnt a lot, I feel very happy to teach First Aid courses... See more

Rated 5 out of 5 stars

This was a well run FAW REQUAL. The instructor Phil Constable has many life experiences which adds to his knowledge on the subject. It was relaxed and but informative. This certainly helps when there... See more


Company details

  1. Educational Institution
  2. First Aid Station

Written by the company

Nuco Training prides itself on the quality of service, support and essential back-up given to all their customers and trained Instructors. The company has invested significantly over recent years in providing our clients with the latest state-of-the-art technical support, whilst at the same time, not forgetting the importance of maintaining personal contact which is somewhat lacking in many of today’s businesses. With over 10,000 actively qualified supported instructors spread across the UK, we can also offer businesses a comprehensive range of training courses in all First Aid related subjects, Defibrillation, Health & Safety, Mental Health, Safeguarding and Food Safety, on dates and times to suit you at your premises, with the added benefit of offering national qualifications to all successful learners.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Excellent from start to finish !

From start to finish, Nuco have been excellent. I was issued with a course confirmation email and details required for the course well in advance and sent a pack the week before I completed my Instructor training. Everything provided was of excellent quality and I now have everything I need to deliver training at various levels in mental health. Martin (course tutor) was great and he facilitated well throughout and it has been an all round excellent experience.

August 16, 2024
Unprompted review
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Reply from Nuco Training

Thank you for sharing your positive experience with Nuco Training. We're glad to hear that from start to finish, you found everything to be excellent, from the course confirmation email to the materials provided. It's wonderful to know that you feel well-equipped to deliver training at various levels in mental health.

We're also pleased to hear that Martin facilitated the training so well and contributed to making your experience outstanding.

Thank you once again for choosing Nuco Training, and we wish you continued success in your training journey.

Best regards,
Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Safeguarding Satisfaction

A great mix of participant interaction, Instruction, real world recounting of experience from the instructor Jo. My second course with NUCO and did not disappoint. Thoroughly informative, professional, interesting and satisfying. Big thanks to Jo.

August 29, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your fantastic feedback! We are delighted to hear that you enjoyed the mix of participant interaction, instruction, and real-world experiences shared by Jo. It's great to know that this is your second course with Nuco and that it lived up to your expectations once again.

Your kind words about the course being informative, professional, interesting, and satisfying mean a lot to us, and we’ll be sure to pass along your thanks to Jo.

Thank you for choosing Nuco Training, and we look forward to welcoming you back for future courses.

Best regards,
Chris Curtis
Operations Manager

Rated 4 out of 5 stars

Just completed the advanced first aid…

Just completed the advanced first aid instructors course in Bristol. The venue was second to none. As for the course, it was run simultaneously with an EATS course which I already had, because of this I thought the priority was to concentrate on these students. I would have liked more first aid training, updates etc. One of my colleagues who was doing his EATS course said he didn't really get any knowledge of first aid so he is very nervous about taking his first class. Going forward, I would split this course for people who have a previous knowledge of first aid and just concentrate on this. Having said this, the trainer was very knowledgeable when eventually asked first aid questions..And the company NUCO seemed a professional outfit.

August 12, 2024
Unprompted review
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Reply from Nuco Training

Thank you for taking the time to provide your feedback on the Advanced First Aid Instructors course in Bristol. We're pleased to hear that you found the venue to be exceptional and that you appreciated the professionalism of Nuco Training.

We value your insights regarding the course structure. We understand your point about wanting more focus on first aid training and updates, especially for those with prior knowledge. Your suggestion to separate these courses for future sessions is noted, and we'll consider this feedback to improve the experience for learners.

It's encouraging to hear that you found the trainer to be very knowledgeable when addressing first aid questions. We will continue working to ensure that all participants, regardless of their course, receive the specific support they need.

Thank you again for your constructive feedback, and we look forward to the opportunity to welcome you back to future courses.

Best regards,
Chris Curtis
Operations Manager

Rated 5 out of 5 stars

OUTSTANDING COURSE

INSTRUCTOR OUTSTANDING, LOCATION UNREAL,GREAT BALANCE OF CANDIDATES, INFORMATION VERY USEFUL . COURSE CONTENT DELIVERED BRILLIANTLY, PRACTICALS WENT WELL. DOMESTICS VERY GOOD REFRESHMENTS AND FOOD.

August 16, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your fantastic feedback! It’s great to know that the balance of candidates, useful information, and brilliant delivery of the course content made for such a positive experience.

Thank you for choosing Nuco Training, and we look forward to welcoming you back for future courses.

Best regards,
Chris Curtis

Rated 5 out of 5 stars

FAW Refresher

Very good course and instruction was first class, a very safe and rewarding course.

August 28, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your positive feedback. We’re delighted to hear that you found the course to be very good and the instruction first class.

Thank you for choosing Nuco Training, and we look forward to welcoming you back for future courses.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent first aid train the trainer + L3 AED

A really enjoyable course with relaxed and experienced instruction from Lara. The AED was woven into the first aid course. The venue was the Holiday Inn, Oxford and it has a superb training and conference centre. Unlike some courses, I think you should already have first aid experience rather than expecting to learn as you go. You will get straight into giving presentations on parts of the FAAW syllabus. I would recommend this course and NUCO generally for their no-fuss administration system, for course admin and qualification awards.

August 5, 2024
Unprompted review
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Reply from Nuco Training

Thank you for sharing your feedback on the course. We're delighted to hear that you had an enjoyable experience with Lara. It’s great to know that you appreciated the superb training facilities at the Holiday Inn, Oxford.

We’re also glad that you found our administration system straightforward and efficient.

Thank you for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Five day course

Just attended a five day training course with Nuco and it was excellent.
The trainer was so experienced, organised and knowledgeable, and was able to get the best out of each person on the course. I improved not only my knowledge and experience on the course, but also made improvements to my own teaching through Lara’s approach and watching the other learners on the course.
Excellent training facility at Oxford Holiday Inn, great course and lovely people.
I will definitely be attending further courses with Nuco in the future.

August 9, 2024
Unprompted review
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Reply from Nuco Training

Thank you for sharing your experience with us! We’re pleased to hear that you found the five-day FIrst Aid Instructor training course to be excellent and that Lara's experience, organisation, and knowledge helped you get the most out of the course. It's wonderful to know that you not only enhanced your knowledge and experience but also improved your own teaching methods by observing Lara’s approach and your fellow learners.

We’re also pleased that you enjoyed the training facility at the Oxford Holiday Inn and the overall experience with Nuco. It’s great to hear that you plan to attend further courses with us in the future.

Thank you for choosing Nuco Training, and we look forward to welcoming you back soon!

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Awesome training quality

Dav is one of the best trainers I have had on these course, the quality of delivering teachings is to be admired, management with docs and other thing that as stress free and helpful, definitely good company to work with.

August 2, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your kind feedback.

We're delighted to hear that you found Daz to be one of the best trainers you've had. It's wonderful to know that you admired the quality of his teaching and that the management of documents and other aspects was stress-free and helpful.

Your positive experience with us is greatly valued, and we appreciate your recommendation of Nuco Training as a good company to work with.

Thank you for choosing Nuco Training. We look forward to continuing to support your own First Aid training training in the future.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent course as always

Excellent course as always. Learned a lot and enjoyed interacting with fellow trainers. Would definitely recommend.
Thanks to Ade and Daz for making it interesting and very enjoyable.

August 6, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your kind feedback. It’s great to know that Ade and Daz made the experience interesting and very enjoyable for you.

Your recommendation means a lot to us, and we appreciate your continued trust in Nuco Training.

Thank you for choosing us, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Training was superb.

Training was superb and Paul brought the best out of all of us.
Speed of course was great and practical opportunities cemented the knowledge that we were required to show.

Entertaining, fun, informative and this was my 3rd course with Nuco and Paul.
Highly recommended

July 17, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your fantastic feedback. We're thrilled to hear that you found the training superb and that Paul brought out the best in everyone. It’s great to know that the pace of the course was just right and that the practical opportunities helped cement the knowledge you needed to demonstrate.

It’s wonderful to hear that you found the training entertaining, fun, and informative, and we’re especially pleased that this was your third course with Nuco and Paul. Your high recommendation means a lot to us.

Thank you for choosing Nuco Training once again. We look forward to continuing to support your learning journey.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent standard of training

Excellent standard of training. Instructor Paul was brilliant - super trainer, incredible knowledge! Intensive and very worthwhile course. I thoroughly enjoyed it. Many thanks.

July 22, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your wonderful feedback. We’re delighted to hear that you found the training to be of an excellent standard and that Paul stood out as a brilliant instructor with incredible knowledge. It’s fantastic to know that you found the course intensive, worthwhile, and thoroughly enjoyable.

Your appreciation means a lot to us. Thank you for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Highly recommended

I was impressed with the efficient and professional manner of the course with an incredible teacher Glenn Evans who delivered the course using methods that was clear, high quality of knowledge and fun. Highly recommended.

August 2, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your wonderful feedback. We are thrilled to hear that you were impressed with the efficient and professional manner of the course. Glenn Evans is indeed an incredible teacher, and we are delighted that his clear methods, high-quality knowledge, and fun approach made a positive impact on your learning experience.

Your high recommendation means a lot to us. Thank you for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Enjoyable, Fun and Wothwhile

The training I received last week with Paul McKenzie was fantastic. Paul has a wealth of knowledge and training experience and he made the training not only enjoyable but extremely easy to understand. His approach was multi-faceted and he added fun and joy into the elements of delivery. For what was a long training course, Paul made the days run quickly (but the homework was awful :-)).
Thank you Paul, for an enjoyable week and I hope I get the opportunity to meet you again during other training.

July 22, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your fantastic feedback. We’re delighted to hear that your training experience with Paul McKenzie was both enjoyable and informative. Paul’s wealth of knowledge and his multi-faceted approach truly enhance the learning experience, and it’s great to know that he made the course easy to understand and fun.

We understand that the course was intensive, but we're glad Paul’s engaging delivery helped make the days fly by.

Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back for more training in the future. We’ll be sure to pass on your kind words to Paul.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellent support and easy to use…

Excellent support and easy to use online system.

July 30, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your positive feedback. We're pleased to hear that you found our support excellent and our online system easy to use.

Thank you for choosing Nuco Training. We look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Excellant

Glenn made the course very enjoyable. Very knowledgeable in all areas covered, clear with his explanations.

July 19, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your positive feedback. We're delighted to hear that Glenn made the course very enjoyable and provided clear explanations.

Thank you for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Fantastic course and great trainer.

Fantastic course and great trainer.

July 17, 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your positive feedback and for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Really good interaction and…

Really good interaction and informative.also easy to get along with.good facilitator.helped discuss back information of experiences we had in mental health also.

July 26, 2024
Unprompted review
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Reply from Nuco Training

Thank you for your positive feedback. We're pleased to hear that you found the interaction and information provided during the course to be really good.

Thank you for choosing Nuco Training, and we look forward to supporting your future training needs.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

5-STAR WOULD RECOMMEND TO ANOYONE

Daz, Ade, and Ali were the perfect instructors; they were always willing to answer any questions and were patient with our progress. They were the perfect teacher, and I can't wait for the refreshers. I would wholeheartedly recommend Nuco to my friends and family. I learned a lot of new information, especially regarding making teaching sessions more interactive. The course material they provide is amazing, and I look forward to working with them in the future.

July 8, 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your fantastic feedback. We're delighted to hear that Daz, Ade, and Ali were the perfect instructors, providing patient and thorough guidance throughout your course.

It's wonderful to know that you gained valuable new information, particularly on making teaching sessions more interactive. We're also pleased that you found the course material to be amazing and are looking forward to working with us in the future.

Thank you for choosing Nuco Training. We look forward to supporting your continued professional development and welcoming you back for future courses.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Nuco Training is HIGHLY Recommended

I have completed quite a few courses with Nuco Training, and can honestly say that they are excellent at what they do. The way that their Instructors conduct themselves is exemplary, with professionalism, passion and their knowledge is second to none. I would like to thank Daz Coombs, Ade Turner and Ali (sorry can't remember surname) for this experience in regaining my qualification as a First Aid Instructor, and I can honestly say that I was refreshed on my own knowledge and I learned a hell of a lot of things that are new, but also different ways to put across what I know. So a heartfelt thank you for this.

July 8, 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your glowing feedback and for highly recommending Nuco Training. We are pleased to hear that you have had consistently excellent experiences with our courses and that our instructors' professionalism, passion, and knowledge have made such a positive impact on your learning journey.

We're delighted to hear that Daz, Ade, and Ali contributed significantly to your experience in regaining your First Aid Instructor qualification. It's wonderful to know that you found the course refreshing and that you learned new and effective ways to convey your knowledge.

Your heartfelt thank you means a lot to us, and we will be sure to pass on your kind words to Daz, Ade, and Ali. Thank you for choosing Nuco Training, and we look forward to supporting your continued professional development.

Best regards,

Chris Curtis
Operations Manager

Rated 5 out of 5 stars

Outstanding Training

Just completed the 3-day distance learning Mental Health FA course with Lee Marsh.

Outstanding trainer, outstanding training. Very comprehensive and would highly recommend.

July 10, 2024
Unprompted review
Nuco Training logo

Reply from Nuco Training

Thank you for your positive feedback on the 3-day distance learning Mental Health First Aid course with Lee Marsh. We're delighted to hear that you found both the trainer and the training outstanding and very comprehensive.

Your high recommendation means a great deal to us, and we appreciate you taking the time to share your experience. Thank you for choosing Nuco Training, and we look forward to supporting your future learning needs.

Best regards,

Chris Curtis
Operations Manager

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