Nurseryland Reviews 

69
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Found this company while looking for prams online was worth the drive and great deal The team there were great Grace was particular hard working after I trained her on how to take the pram down... See more

Rated 5 out of 5 stars

Excellent customer service, we purchased our silver cross furniture, pram & rocking chair. Helena was very helpful, answered any questions we had she was very professional will be going back when we... See more

Rated 5 out of 5 stars

Eleanor at nurseryland is absolutely amazing. Nothing is ever too much for her. She goes over and above for her customers. She’s an absolute dream. I’ve purchased a few things from her and each time I... See more

Rated 5 out of 5 stars

Just want to say a massive thank you to Eleanor at nurseryland. I picked my pram up today silvercross pioneer eclipse and Nuna leaf chair for my little girl who is due this month, amazing experience f... See more

Company details

  1. Home & Garden

Information provided by various external sources

We sell Pushchairs, Car Seats, Nursery Furniture, Cots, Bedding, Toys from all the top brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(69)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service - quick, helpful and supportive!

The service I’ve received from Nurseryland has been excellent. Fast response rates with excellent advice. I’d been shopping around for a specific pram for a long time and the staff at Nurseryland made it so easy - especially given these unprecedented times. Even providing personalised videos to help us out as we can’t go out and double check everything ourselves!
Thank you so much - we can’t wait for the pram to arrive now!

April 8, 2020
Unprompted review
Rated 5 out of 5 stars

Great service 👍🏻

Great service 👍🏻The lady couldn’t of been more friendly and helpful!
With the situation at the moment I started to panic knowing the company had shut and I’d not ordered my baby’s pram.
She made me feel at ease and sorted it all out for me! I’ve now got my dream pram on order I Would defo recommend this company.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Nurseryland enough!

I cannot recommend Nurseryland enough. They go above and beyond to ensure you get the best products and customer service. They even sourced and ordered furniture for us that they don't usually stock in their shop, as this is what we wanted.
I love that it's a small family run business that is personable. I can guarantee that you won't find better customer service anywhere.
They have a huge range of products for you to test out and their prices are so competitive. Thank you so much Nurseryland, I 100% will not hesitate to come back in the future if we need anything else.

March 17, 2020
Unprompted review
Rated 5 out of 5 stars

Really friendly staff

Really friendly staff, excellent customer service. I bought my pram from here, couple of months later went back with a slight fault, sent back for repair.
Lorraine also helped me fit my car seat and make sure my baby was sitting in correctly - thank you 😊 x

October 25, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from…

Amazing customer service from purchasing the pram at 16weeks gestation to picking the pram up at 34. Shown and demonstrated how to use everything and never had any problems with payments. Would definitely recommend this shop.

August 17, 2019
Unprompted review
Rated 5 out of 5 stars

The staff here are very friendly and…

The staff here are very friendly and knowledgeable. They also don't "power-sell" so u don't feel hassled or pressured. The price was extremely fair too.
Special thanks to Eleanor who patiently showed us how to set up our travel system up.
We highly recommend Nursery Land !! thank u xxx

July 20, 2019
Unprompted review
Rated 5 out of 5 stars

I was very pleased with the service I…

I was very pleased with the service I have received over the last few months with pram. Any issues I have putting it all together to even using then car seat the staff have been more than helpful in assisting me. I was even told any trouble later down the line with changing over the covers on my oyster I can take it in. Thank you everyone for your help there. Highly recommend you for other people with a bundle of joy due.

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Nurseryland 2019

Since finding out we were expecting, we have been to Nurseryland for pretty much everything! So far we have purchased our:

Cotbed and Mattress; Changing Table, Nursing Chair and Footstool; Next To Me Crib, Mamas and Papas Ocarro Travel System; including car seat and isofix base.

The staff have always been extremely friendly and helpful, providing us, as first time parents, with useful information and guidance on the best products to buy, for our little one! The staff have always tried to find the products we want, even if they are not in stock!

We are always confident we’re paying the best price for what we want, as Nurseryland are willing to match any cheaper price, found elsewhere.

Delivery of larger products, has been prompt and they offer the luxury of storing your pram and car seat etc. until it is needed.

We have also enjoyed meeting ‘Willow’ each time we have visited!

July 14, 2019
Unprompted review
Rated 2 out of 5 stars

I bought a venicci pushchair from here…

I bought a venicci pushchair from here roughly 3 years ago.
Unfortunately I went to collect my pushchair on the date agreed to find out they sold my pushchair to a lady who's baby came early and I had to wait another 6 weeks for my pushchair to be orded in. I was given no apology or compensation just a rude lady stating the fact her baby was here!?
I also put over 70% of the pushchair price down as a deposit to secure it for me until collection.
Poor customer service.
Good choice of pushchairs however.

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

From the moment I walked in until weeks…

From the moment I walked in until weeks later when I walked out with my pram, car seat, nursery furniture etc I was more than satisfied. Staff are very attentive providing excellent information and an extensive variety of display prams, car seats, bases, furniture, bedding etc. I even decided to change my car seat and base weeks later which they were more than happy to exchange!
I have recommended lots of friends here who have also had the same great experience! Good work Nurseryland!! 😁

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

100% recommend

I bought my full bedroom furniture also my pram. The staff are so helpful and made you feel relaxed whilst shopping for your right pram, I was able to change mine last minute also due to new pram arriving and me falling in love with that pram. The staff at nurseryland also helped me on some problems we had, the furniture delivered by mamas and papas damaged, the staff at nurseryland sorted this out with out any issues and made me feel at ease. Also due to a busy day of collections I didnt pick my car seat adapters for the pram this was solved with one call, the item was put aside till I was able to get back. I would 100% recommend nurseryland. Thank you for all you help

July 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great experience shopping here

Really positive experience with Nurseryland. We ordered a full travel system and nursery furniture from here and we were really pleased with the sales and after sales support we got.
The ladies in store were really helpful when our car seat got recalled and we were able to upgrade to a different one easily.
They were happy to show us how to use everything and we got some really good advice about which system might be suitable for us.
In terms of value we couldn’t have got a better deal online anywhere else (I did shop around before buying). Highly recommended

June 15, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - beautiful range of furniture and prams. The staff are so helpful and friendly.
Would highly recommend.

February 21, 2019
Unprompted review
Nurseryland logo

Reply from Nurseryland

Hello
Thank you for your lovely comments. We are so happy that you were satisfied with the service you received.

Rated 5 out of 5 stars

Fantastic service

We bought our pushchair from here and couldn’t recommend the place enough! They offered all info and advice needed without any pressure to buy.

Great communication throughout the purchase and easy payment system.

Once I got my pushchair home there was a rip in the seam of the rain cover, no fault of nurseryland but when I spoke to them about it they ordered a replacement which was here in no time!

Will defo be recomending!

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

my experience with Nursreyland was…

my experience with Nursreyland was fantastic! they had the exact product in store that i wanted so i could look & test drive.
all the staff were really knowledgeable of their products and prices and the customer service was spot on!

January 28, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look