Nurseryland Reviews 

69
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Found this company while looking for prams online was worth the drive and great deal The team there were great Grace was particular hard working after I trained her on how to take the pram down... See more

Rated 5 out of 5 stars

Excellent customer service, we purchased our silver cross furniture, pram & rocking chair. Helena was very helpful, answered any questions we had she was very professional will be going back when we... See more

Rated 5 out of 5 stars

Eleanor at nurseryland is absolutely amazing. Nothing is ever too much for her. She goes over and above for her customers. She’s an absolute dream. I’ve purchased a few things from her and each time I... See more

Rated 5 out of 5 stars

Just want to say a massive thank you to Eleanor at nurseryland. I picked my pram up today silvercross pioneer eclipse and Nuna leaf chair for my little girl who is due this month, amazing experience f... See more

Company details

  1. Home & Garden

Information provided by various external sources

We sell Pushchairs, Car Seats, Nursery Furniture, Cots, Bedding, Toys from all the top brands.


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

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4.9

All reviews

(69)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just bought a travel set from nursery…

Just bought a travel set from nursery land at a very good price. The customer service was excellent as we didn't know the first thing about pushchairs. We would definitely shop here again in the future.

January 27, 2019
Unprompted review
Rated 5 out of 5 stars

I have been in a few times and every…

I have been in a few times and every time I have been satisfied with the customer service I received. Each member of staff had great product knowledge which helped us out a great deal. We will definitely be purchasing future items from here and I would highly recommend to anyone

January 26, 2019
Unprompted review
Rated 1 out of 5 stars

Had our car seat changed twice because…

Had our car seat changed twice because the handle kept breaking. Not a pleasant experience and staff were not helpful or forthcoming about changing. I thought we had gone to the right place reading the reviews - obviously we were wrong.

January 25, 2019
Unprompted review
Nurseryland logo

Reply from Nurseryland

Hello
We are sorry to hear that you are still experiencing issues with your car seat. As we have explained, we can offer a refund on the car seat, an exchange for the same item, or an up grade to a different brand at no extra cost to yourself.
Unfortunately non of these options seem to be acceptable to you, but if you would like to reconsider, the issue can be resolved

Rated 5 out of 5 stars

We have no family in QLD so the carers…

We have no family in QLD so the carers at Nurserylad have become our second family! There is no better feeling than leaving your child with someone who you feel genuinely loves them and will look after them like they are their own.
I couldn't be happier with Nurseryland and I am so thankful that I have found such an amazing place for my daughter to learn and grow.

May 20, 2018
Unprompted review
Rated 5 out of 5 stars

highly recomended !

would highly recommend nurseryland in Wakefield to everyone that I already havent!

got our first travel system from here which is brilliant as you can pay whenever you can afford to and they will save the pushchair till you're due! bonus. we have had one lady deal with us from the start in 2016 called eleanor. she has been amazing. helped me choose the best pram suitable for my needs and price range. she has also been there when I've needed advice about the pushchair we purchase and help when things have gone wrong.

we came back to nurseryland in 2017 when I was due my second to purchase a double icandy. Eleanor has helped us throughout this and even helped recently which I couldn't thank her enough for. we sold our venicci but some parts were broke (tyre had a puncture) they got us a replacement tyre straight away. also some parts came broken to the first pram which she sent back of to be fixed for us. now we've sold it we have noticed more issues due to moving house. this has been immediately resolved by eleanor through Facebook message, in-store and phone call.

Will 100% be back if we ever need another pram and already shared positive thoughts and stories to friends!

February 19, 2018
Unprompted review
Rated 5 out of 5 stars

Honest & knowledgeable

Honest, knowledgeable advice. Eleanor in the shop couldn’t do enough to help us & gave us a chance to try the prams & car seats out. We were even able to see if it fit in the car. Would highly recommend.

November 26, 2017
Unprompted review
Rated 5 out of 5 stars

Knowledgeable and helpful staff

Knowledgeable and helpful staff.
Wide range of quality products.
Fairly priced with good promotional offers.
My pram was ready when they said it would be, and well demonstrated when it arrived. Showed me how to fix my car seat in the car etc.
Overall great service. Would definitely recommend.

November 9, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service all round …

Absolutely fantastic service all round by the very knowledgeable and helpful staff!! They have a huge range of products to choose from & they know them all like the back of their hand to give all the knowledge we need to make the right decision for what we required!! We couldn’t be any happier with the service!! Definitely recommend!!!!

November 8, 2017
Unprompted review

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