I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.
Written by the company

Not sure if it’s right for you? Try it risk-free.

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was looking at belts and the good reviews on here made me choose nushape.
The belt is far superior to my other brand belt. Its far easier to use and to put it back in the box.
The service is probably the best I've ever had. They return e mails quickly and they are just wonderful. My latest interaction made me teary it was so lovely.
I would recommend this brand a million times over... best service, and the belt is so good, that I've ordered a smaller one for my knee pain. I have used the belt so my knee and it genuinely works...its great..I also bought a nuropulse I've tried everything that is legal and known to man for insomnia...it worked
.. oh my god it worked I also took two of their sleep pills..im usually awake until way after 5 but after one use of the nuropulse I fell asleep in about half an hour..
I can't recommend this company enough... amazing staff and amazing products...

Reply from Nushape
I have been using the Nushape Lipo wrap for 2 years. I used it consistently the first year and I saw results after few months. I think it definitely works for people needing to lose few inches but if you need a huge change it will have to be paired with diet and exercise. In my case it works great and I will continue to use it plus continue healthy habits and exercise. I hope this helps!

Reply from Nushape
I love the versatility of my NuShape Therapy. I purchased my Therapy Wrap 3 years ago after knee surgery. It helped to reduce the swelling and soothed the aching so l could fall asleep. As l have aged the soothing, therapeutic infrared heat has helped me through back and neck pain, recovery of a broken wrist and bloating issues. Currently it is helping to heal and soothe my shoulder and neck injury from an ele bike incident so l can sleep better. So happy to have found this Therapy Wrap.

Reply from Nushape
Strong and prompt customer service, you work directly with a nonweldable associate. Excellent customer service and excellent product.

Reply from Nushape
I purchased a Nushape belt 2 yrs ago and lately only half of the red lights worked. Got in contact with them and they are promptly replacing it!

Reply from Nushape
My first purchase from Nushape was the Lipowrap for weight loss. After reading about the technology, I wanted to test it out for myself. I would wear it at night as I watched TV (not always before a workout, like they suggest). To my surprise, it didn't just help me crank up my metabolism, the heat also helped me relax, soothed my lower back pain, and helped me fall into a blissful sleep. I was all-in on the red light craze! Next, I purchased the face mask, red light mat, and sauna wrap. Those are fabulous as well, but I don't use them nearly as much as my Lipowrap. To burn calories, the sauna is amazing, but it does take commitment to use weekly. If you love heat, you will love it! You will sweat like mad and I recommend to start slow and low (15 min, low heat) then work your way up to Scandinavian sauna-detox levels. The red light mat helps with relaxation and is easy to use, but the heat of the Lipowrap is so much more powerful. The mat is great if you want the benefits of red light, but don't want so much heat. The mat is great to help me relax and reset, especially after working out. The face mask is great for acne break outs (blue light) and regular use of the red light seems to help my complexion overall. The science behind red light is improved wound healing and that might translate to anti-aging, but no real data on wrinkles that I've seen (I'm a dermatologist, so I read the science). I realize these products aren't affordable to everyone, but they have helped me in various ways. If I could only pick one though, the Lipowrap is a home-run for all of my issues (hits on weight control, relaxation, and pain management). Regarding customer service, my mat broke about a year after having it and the company sent me another one for FREE. Also, the timer to my Lipowrap broke and they sent me another one for free. Excellent customer service is a big plus and reassuring for the investment!

Reply from Nushape
I’ve been using the Neurowrap Pro consistently twice a day, and I can honestly say it is the absolute best wellness tools I own.
I started using it for anxiety, depression, insomnia, and brain fog, and the results have exceeded my expectations. I use the PEMF setting at night, which has made a noticeable difference in my nighttime anxiety and sleep quality. I fall asleep more easily, wake up less during the night, and don’t toss and turn the way I used to.
In the morning, I use the red light therapy, and this has been incredibly helpful for brain fog, depression, and trauma-related symptoms. My mind feels clearer, I’m more emotionally regulated, and I’m able to start my day feeling more grounded instead of groggy or weighed down.
I REALLY feel the difference when I forget to use it. On days I skip the red light, I feel a lot more foggy and sluggish. When I miss the PEMF at night, my sleep is lighter and more restless. That consistency in results tells me the wrap is truly doing something beneficial.
From a design standpoint, it’s excellent. It fits like a comfortable headband, so it’s easy to wear and doesn’t feel bulky or restrictive. It’s portable, so I can use it anywhere, and the battery charges quickly, which makes it effortless to incorporate into my daily routine.
Overall, the Neurowrap Pro has become crucial part of my mental health and sleep routine. If you’re dealing with anxiety, depression, brain fog, or sleep issues and want a non-invasive, easy-to-use tool, I highly recommend it.

Reply from Nushape
I bought this belt a long time ago, and not only did it work well (when I was consistent, I lost several inches in a matter of weeks) but the company employees are all so helpful and responsive! Whether you need replacement parts or accessories like a battery pack, they are super helpful! I do not regret purchasing from n their business and have referred family and friends to them as well! Highly recommend!

Reply from Nushape
I am a long time customer of Nushape. Recently my belt stopped working. My belt was no longer under warranty, but the customer service was exceptionally supportive. Not only did they respond to me on the same day but I was provided with troubleshooting steps followed by options for a resolution. And I just need to add in... their red light therapy tools are unmatched! Nushape has me for life!
Shameeka Williams

Reply from Nushape
My experience with Nushape has been outstanding, mainly because of their excellent customer service. I had a good couple years of use from this product. I used it for muscle soreness, weight loss and back pain. For the first time, after years of use, I experienced a problem with the product. The team was responsive, friendly, and genuinely helpful, which made the entire process smooth and reassuring.
My questions about the red light therapy belt were answered by customer support quickly, within hours! They took the time to explain everything clearly without feeling rushed or scripted. They were knowledgeable about the product and made sure I felt confident using it correctly. It’s refreshing to interact with a company that truly values its customers and follows through on their support.
Nushape stands out as a brand that prioritizes its customers. The combination of a quality wellness product and exceptional customer service makes them easy to recommend. If you’re looking for a company that’s attentive, professional, and supportive even after your purchase, Nushape truly delivers.

Reply from Nushape
I am a “boomer” and concerned about my overall health. Introduced to red light therapy at my chiropractor’s office. Compared their red light wave length to NUSHAPE red light wave length, identical. I have been using NUSHAPE for about 1 year. I have gone from a 38+ inch waist to a 36-inch waist in that time. I also use the belt for my back to help with inflammation. I still play golf and this has helped to keep me active.
The folks at NUSHAPE customer service have been very responsive and helpful with any and all questions. I would give them an A+ for all their efforts.

Reply from Nushape
We have been very pleased with our Nushape belt for many reasons. The help in the healing process it has provided from my son's UCL tear, to the pain relief in his knee do to Osgood Schlatter Disease. We ended up having some issues with the lights flickering and some not working at all. I contacted the Nushape. They responded very quickly and were very helpful with resolving the issue since it was out of warranty. They stand behind their product 100% which is great! I highly recommend this company! Thank you Nushape.

Reply from Nushape
This mat feels great- you can feel the benefits- the customer support is responsive and helpful!

Reply from Nushape
I purchased after researching parameters for red light therapy use for all sorts of conditions ( I used the book “the complete guide to red light therapy” by Dr. Melanie Gray) this wrap seemed to fit all of the parameters. So far it has really helped with skin appearance and even stretch marks. Haven’t seen much inch loss around my waist as yet but maybe with more consistency… over all I enjoying it!

Reply from Nushape
I’ve absolutely loved using both the NuShape belt and therapy mat. The wrap has delivered noticeable results, and the therapy mat has become one of my favorite parts of my recovery and relaxation routine. Both products feel well made, effective, and easy to use consistently.
When I noticed a small issue with part of the LED panel, I reached out to NuShape’s customer support and was genuinely impressed. Their team responded quickly, was friendly and professional, and made the entire process effortless. They truly stood behind their product and went above and beyond to make sure everything was handled smoothly.
Between the results I’ve seen and the excellent customer service, I feel very confident in NuShape as a brand and would absolutely recommend their products. I’m trying to decide which product to try next!

Reply from Nushape
I’ve really enjoyed using my Nushape wrap — it works well and I’ve seen great results with it. When I recently noticed a small issue with part of the LED panel, I reached out to customer support.
Their customer service has been excellent — responsive, helpful, and willing to stand behind their product. It gave me even more confidence in Nushape as a brand, and I really appreciate how easy they made the process.

Reply from Nushape
I’ve been using the NuShape Red Light Therapy Belt consistently at home, and I’m genuinely impressed with the results. It’s incredibly easy to use and fits seamlessly into my daily routine, allowing me to enjoy red light therapy without leaving the house.
Over time, I noticed improved skin tone, increased firmness, and a visible tightening effect in the areas I treated. Beyond the cosmetic benefits, the belt has been amazing for reducing muscle tension and everyday aches, especially after long days or workouts. Each session feels relaxing and soothing, with no downtime at all.
What I love most is how effective yet convenient it is. The NuShape belt delivers professional-level red light therapy in a comfortable, wearable design, making it a reliable part of my self-care routine. Overall, it has exceeded my expectations and has become a go-to wellness tool that I truly enjoy using at home.

Reply from Nushape
The Red Light Therapy Wrap has been life-changing for me. I originally started using it for a shoulder injury that caused significant pain and limited my ability to lift my arm or work out. I used the wrap twice daily for a couple of weeks, and the pain completely disappeared. I regained full range of motion and was finally able to work out again.
Even more impressive was the effect it had on my knee. I had a meniscus tear and was told surgery was my only option. Before using red light therapy along with my PEMF device, I couldn’t walk without pain. After consistently using both therapies twice a day, I now have no pain at all. I’m incredibly thankful for this product and would recommend it to anyone looking for pain relief and healing.

Reply from Nushape
I've had and used my lipo wrap for over 5 years and it has served me well over the years. I've used it after surgeries in my healing process, for my belly area, cellulite on my thighs, on my face. After years of great use, there has been wear and tear as expected. I emailed support and even though I've been outside of the warranty period for several years now, support was prompt to respond to my emails around my issue and provided me options for solutions. Nushape not only makes a wrap that works as promised but also values it's clients years after their initial purchase ❣️

Reply from Nushape
I love it. Have been using it for years . I use it on different areas like tummy, buttocks, tights and it works great. I even use it on my face. Also customer service is super nice and always helpful with any concerns or questions . I highly recommend it

Reply from Nushape
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.