I have used Nushape products since 2022 and recently my Nushape wrap with red-light phototherapy stopped working. I’ve had it for about 4 years and used it consistently with great health benefits duri... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Nushape is the leader in non-invasive wellness technology, proudly known as The Original Wearable Light Therapy brand. We specialize in high-quality, science-backed devices that bring professional-level treatments into the comfort of your home. Our signature product, the Lipo Wrap, has transformed the way individuals approach body contouring and self-care—delivering proven results using the power of red light. Harnessing clinically supported red light wavelengths, our wearable solutions are designed to support fat reduction, skin tightening, and overall cellular health. Unlike traditional bulky devices, the Lipo Wrap is lightweight, flexible, and designed to mold comfortably to your body—making it easy to incorporate into any lifestyle. Our mission is to empower people with accessible tools to feel confident and radiant in their skin. Whether you’re looking to reduce inches, improve skin tone, or enhance recovery, Nushape offers a seamless way to reach your goals without invasive procedures or downtime. With a commitment to quality, innovation, and customer satisfaction, Nushape continues to pioneer the future of wearable wellness. Trusted by thousands and endorsed by professionals, our products reflect a dedication to excellence and results that speak for themselves. Discover what The Original Wearable Light Therapy can do for you—only at Nushape.
Written by the company

Not sure if it’s right for you? Try it risk-free.

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nushape has become an integral part of my health and wellness routine. I own the sauna wrap, red light therapy mat, and a portable red light wrap. For the past two years, I’ve relied on daily use of red light therapy due to my medical disability. I researched the company before making my purchases, and I can confidently say that it has been worth my investment.
The red light therapy mat has been instrumental in managing my pain during flare-ups, reducing inflammation, boosting my energy levels, and improving circulation. Its simplicity in incorporating into my routine, even when I need to lie in bed, is a significant plus. It has a plug for the outlet, is easy to clean after use, and stores conveniently. The lights are high quality and I feel safe using Nushape’s products.
In essence, the red light therapy mat has been a lifesaver, and I can’t go a day without it. I genuinely appreciate NuShape’s prompt responses and excellent customer service. I am a returning customer :).

Reply from Nushape
NuShape has been an outstanding company offering great products! I have religiously used my Nushape lip wrap since 2021 and have been nothing but happy. I am an avid weight lifter and it helps debloat me and keep my tummy tighter. It especially helped after my c section my skin was able to bounce back a lot more quickly. I like to use mine before I sleep and before cardio for maximum efficiency. They have had amazing customer service and even assisted when I had a slight issue. I will continue to be a loyal customer and recommend to others!

Reply from Nushape
I have been using Nushape products for over two years. I have several devices which I use on a regular basis. I particularly enjoy the Therapy Mat, which helps with my back pain. I also have a Therapy mini which is great for travel. I use it for knees, ankles and elbows.
Great products! Great Company!

Reply from Nushape
This light belt is one of the best things I have bought for myself. It is so easy to use. I have back issues, and it is the only thing that helps my back, so I use it every day. The company has great customer service and is always responsive when I have a question or issue. Highly recommend their products they are worth the cost.

Reply from Nushape
I was first introduced to red light therapy though a family friend. I loved it so I bought my Nushape belt so i could do it in the comfort of my home. I have been getting amazing results. It works well with a great workout and diet schedule. I have been telling anyone who will listen how great the belt is.

Reply from Nushape
I very rarely write reviews. This belt works and it is amazing. I hold a lot of inflammation around my stomach area, even though I exercise a lot and eat healthy for the most part. Every time I take my belt off after the 20 mins, it is like a miracle: the bloating around my belly area is noticeably smaller! And the best part about it is that I just sit on the couch and wait for it to work. And I don’t sweat, like in a sauna. You just relax and wait. I try to do it in the morning after coming back from the gym and drinking lots of water and while still fasting. The belt is super comfortable and it does not get too hot, just the right amount of warmth. I used it a few times on my wrists as I do have some arthritis pain already, I am hopiing that it will help with that also. I have not been that consistent with my wrists using the belt. I would definitely recommend it if your problematic area is the stomach. For me, after having 4 kids, nothing made my stomach significantly smaller and less bloated without any exercise or effort! I don’t have the battery yet, I am planning on buying it soon so that I can use it for longer and walk around the house. For the price of two massages, this belt is so worth it!

Reply from Nushape
I have been using my Nushape Red Light Wrap for close to three years. Honestly, it has truly made a difference in my waist size and has toned my abs. I have recommended to all my friends at the gym too. Highly recommend giving this belt a try!

Reply from Nushape
The NuShape wrap has been a superstar product. The therapeutic and aesthetic benefits are instantly recognizable and become even more pronounced with continued use. The wrap leaves skin feeling tighter and energized. The product is very easy to use and convenient. I would highly recommend this to anyone who is looking to achieve a more svelte abdominal / torso area.

Reply from Nushape
I’ve been using the NuShape Lipo Wrap for about four years now, and honestly, it’s been great. It does exactly what I need and has always given me good results.
Recently, I ran into a small issue, but I have to say the customer care team was awesome. They got back to me quickly, walked me through some troubleshooting, and helped me fix the problem without any hassle.
It’s nice knowing not only is the product solid, but the company stands behind it and takes care of their customers. Thank you!

Reply from Nushape
This is the best product ever,. If you have not bought it,.. get it now, it really works.

Reply from Nushape
I have used Nushape products for a few years and have loved the neurowrap and the lipowrap. Both have given great results and I use the lipowrap everyday! It helps with pain, and swelling. This is a routine I will continue to use because of the fantastic results!

Reply from Nushape
Love my belt and use it frequently!
Customer service contacted me right away and helped with what I needed to get my concern resolved.

Reply from Nushape
I have a few devices from the company and the product works very well for me. Customer service is great and they assist with any issues you are having and help you get back on track. I woul highly recommend.

Reply from Nushape
I love my wrap since day one , the reason I bough it is because it helps me a lot with my menstrual pain and other body pains , I got a lot benifits out of it i love it si much that later I order the portable battery to help me move around while I was using it, at some point I started having problems with it but I contacted support and tjey started helping wih trouble shooting and other solutions , the person who has been helping me is Joan , thank you to all the support given I recommend it 100%

Reply from Nushape
I have been using the belt for over a year now, and it works amazingly! I have seen a visible difference when I use the belt and when I stop. Definitely worth buying if you've been thinking about it!

Reply from Nushape
Products, especially the red light belt, are functionally fantastic. Red Light Belt is versatile and comfortable for using around the midline, legs, back. Battery pack is convenient and long lasting. Customer service teams are knowledgeable about their products and services and can guide consumers to the right products for their needs. Would highly recommend.

Reply from Nushape
I absolutely love my Nushape Lipo Wrap! From the moment I placed my order, the experience was smooth and professional. The product itself has exceeded my expectations. Just a few uses in, I can already see and feel the difference.
What really stood out, though, was the customer support team. They were kind, responsive, and truly cared. It’s refreshing to deal with a company that values both its products and its customers this much. Highly recommend!

Reply from Nushape
I've enjoyed my Nushape device for over a year, but recently encountered a small glitch. I contacted the company, and was amazed by their prompt response, great suggestions, and followup. The wrap itself is great, so versatile and usable in so many different ways--midsection, legs, back, neck and face. I've noticed a reduction in cellulite, less inflammation--and minimized wrinkles on my face and neck!

Reply from Nushape
I love the quick response was the team has given me when I lost my charger. I have been using my Nu-shape wrap for over a year and it has made a world of difference why my arthritis and fibromyalgia. I did not realize until I was not using it on a regular basis how much it truly was helping. Thank you support team for your quick help and a replies

Reply from Nushape
I reached out for assistance with one of the many products I have purchased from Nushape. The company's response absolutely impressed me. They were incredibly efficient, understanding, and quick to offer solutions. They went above and beyond. It's rare to find a brand that stands behind their products so strongly. I truly love their items and am excited to continue using them knowing their customer service is exceptional. Highly recommend!

Reply from Nushape
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.