I have an original lumispa device which I have had for 5 years, the warranty that comes with them is 6 years, I have had one replacement in that time which was dealt with very quick! However, NuSkin... See more
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I am absolutely thrilled with NuSkin products, especially their devices! The Galvanic Spa Device is incredible—I receive so many compliments on my skin since using it. I’m also a big fan of the Beauty... See more
As a nuskin distributor, if anyone had issues with their devices, products lr genuinely are unhappy please feel free to message myself.. Anything less thsn great customer service is not ok, dev... See more
After more than 20 years as a customer, the company has gone to the tip! No Customer service, no replies to emails, faulty products and total loss of all accumulated loyalty points! I’m out. Won’t be... See more
Company details
Information provided by various external sources
A premier anti-aging company committed to providing quality skin care and nutrition products. Its unique ageLOC science addresses aging at its source.
Contact info
Australia
- www.nuskin.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Lumi Spa iO
I got a new Lumi Spa iO and after a few monts the foil aroun the head brush jus strart coming off :/ , company didn't accept replacement of the device because it does not affect the product's performance- I think for this amount of money - material on this device looks super cheap and quality of the item isn't as good as expected .....
Horrible customer service.
Horrible customer service.
I bought products in January 2024, in May the product was defective, for a month I have written messages by email and nobody answers. Horrible customer service. To date no response from them. I've tried chat, it doesn't answer either, always the same message'' Thank you for waiting. All agents are currently busy and one will be with you soo''
I don't recommend this company. Expensive products, no quality and horrible clentele service.
Vultures, greedy and fake people who lie and manipulate.
I tried to be a distributor. Not a single sale. I asked several people I knew to post the same ad I put ad, several different ways. These people have many people on their socials. Still not a single sale.
I've tried other companies too. The only difference between buskin a d Arbonne, Arbonne made you pay to be a distributor and had no training. Busking has "training", in the form of videos and reading mater, but it's worthless if you don't make a single sale.
All these companies do is make false statements and promises. The consultants talk about how they just bought a new car or went on a holiday. What really annoys me is the alleged business trips. Any ladies want to go on business trips, ask me how!
What I found consistent with every constant I found, none of them are making money. The majority of them are using buskin products on themselves, which is very expensive and work other jobs. A few people had 5 different income streams, burnt out and weren't making money! And they were still telling me they were and to believe in the product!
Several of these people gave up suddenly 6 months of me starting up.
My upline constant ignore me, never showed up for "training" and were ways too busy. They put the same videos and pics up over and over again. They never answered questions. 1 upline suddenly went on hiatus for 3 months, I found out on their Facebook page! They didn't acknowledge me after the first "meeting" on zoom! Despite telling me I was special and part of their team.
I've tried out several of these companies. None of them work, the upline lie to you and you do need to make ridiculous lifestyle posts daily. Even if you do what the upline say and copy exactly what they do, your lucky to get any feedback.
They say they are making .money and don't need to work anywhere, but most of them do. If they don't, they are usually looking after kids with a partner who works.
The entire toxic is toxic and baby mad.
For someone like me who can't work, can't get DSP and my situation will not improve, only worsen, I was a sucker that was targeted by these scams. I was desperate to obtain a vehicle, so I didn't need to catch a bus onto town all time with my mobility issues. It's been 5 years, since I had a vehicle. There is no hope for someone like me and for these companies to play at my heartstrings and lie through their teeth, while I'm desperate for help, it's a kick in the guts. Stay as far away from these companies as you can. Don't be a sucker like me.
The Probability of Bankruptcy
Stock prices dropping down ninety two times during the years
You can judge for yourself how successful it is!
Respectively the chance of bankruptcy increases a lot.
The Probability of Bankruptcy is really high. This number represents the probability that the company will face financial distress in the next year given its current fundamentals and market conditions.
Multiple factors are taken into account when calculating probability of bankruptcy : Altman Z-score, Beneish M-score, financial position, macro environments, academic research about distress risk and more.
There is a very strong and bright light in the tunnel of this company and it is from the freight train coming with enough high speed.
In the long term, traitors to human values are always losers!
This company will be no exception along with all the pseudo blue diamond directors and other such fake titles, it given to its blinded minions.
Don't let yourself be drawn into this sect and break up your family!
I was a Nuskin distributer
I was a Nuskin distributer, and from my experience, many of the distributors do not give honest reviews. There is a lot of focus on ‘pretending’ to earn a high income from Nuskin and living the dream. Those who shout the loudest on facebook are the worse. I have noticed that some of the more ‘positive’ reviews on here are likely to be fake. Especially those using the statement – ‘changed my life’! This has been copied and reposted several times. I am guessing they have been put in because they don’t like the high number of more honest negative reviews.
I use this product diligently for 2…
I use this product diligently for 2 months. Did not see any difference.
I love the products
I love the products, it’s nice to work with a brand whose products follow such a strict process to make sure they do what they say they will.
The business model isn’t for everyone and I wish not just anyone could join. Other than that though it’s AMAZING!
This company change my life
This company change my life, my skin, my thoughts about networking marketing. This is professional and reliable company with a lot of awards and solutions.
Just want to say people I have split up…
Just want to say people I have split up with mywife of 10 yrs because of this sick pathetic lying cult called new skin from the word go my wife was brainwashed into believing she will make money it has wrecked our family and my 2 kids with all the lies deception and everything else pls people do not let this happen 2 yous
You might as well buy clear nail polish…
You might as well buy clear nail polish as that is what this is. It would be cheaper. So dissatisfied.
Bad bad bad
Overpriced products with bad ingredients. All good reviews are form girls who sells that products.
I was using the Lumi only two days and…
I was using the Lumi only two days and I had a terrible reaction of my skin
My eyes are swollen .
Brainwashing cult experience
I agree with many of the comments I have seen here. I joined NuSkin a few years back and quickly realised the amount of misleading information the distributors use to advertise the products and themselves. We are all made to believe we are 'entrepreneurs' or 'business partners' of the company. I'm not sure if anyone has really looked up what these words truly mean. In a nutshell, you are a sales representative who works on a commission-only basis from the number of products you or your down line sell. There is some training, but it is mostly down to you on how you sell yourself!
For example, one of my 'business partners' fiancée has a highly paid ‘office’ job and pays for her lifestyle and holidays, but she uses this to advertise the 'rags to riches lifestyle NuSkin has ‘given’ her, enticing other unsuspecting people, (mostly women struggling financially with families) to join under her.
Negative comments are not allowed, even if you have concerns!! Any negative comments I have heard are against misleading information distributors have given and poor customer service. They will send out patronising comments on social media like ‘they don’t understand” – “its not their time yet” – “banish the negativity’ – with the constant need to justify their actions and telling you how you should live your life. Refusing to listen to both bad and good feedback, which is an important part for any business.
I did this too and I’m not proud of it. You are brought in very subtly, thinking you are going into a genuine honest business, and before you know it, you’re sucked and doing the same thing as everyone else. I can’t vouch for other MLM companies, but my experience with Nuskin and completely put me off all MLM’s.
I am all for women having their own businesses and being able to provide an income for themselves and family, but the way NuSkin distributors sell and advertise the products and themselves needs to be more controlled and accurate. At least 95% of positive reviews from other NuSkin distributors rather than from independent, honest reviews. Everyone is encouraged to promote the perfect lifestyle which they barely lead themselves!!
The distributors run in a ‘happy-clappy – love bombing – brainwashing – banish negativity and haters’, do as I say, cult-like groups. And a ‘hater’ can be someone who is simply questioning the authenticity of a distributers post, comment, lifestyle or marketing – they don’t like it at all. The more I see the more eye-opening it gets. A degree of positivity is always great, but this is on another level and VERY false, especially on Facebook. And yet the way they speak about each other behind the scenes is on a completely different level. NuSkin seem to turn a blind eye to it all.
They harp on and on about supporting local businesses but yet they seem to have forgotten they are working and supporting a big American corporation based in Utah encouraging import/exportation. They also say that no other business will give them the support and awards (like exotic holidays)… But the reality of this is that most ‘other’ businesses are not allowed to promote, give or receive bribery of this type and have been banned for many years in certain types of corporations and industries.
BBC did some investigation into these MLM companies back in 2019, and it included Nuskin. Another proper investigation should be done, and I'm sure it would be very eye-opening and highlight much of the underhanded bullying and brainwashing techniques distributers run and advertise themselves. It is almost impossible to make a good living out of Nuskin. A lot of time and effort is needed for very little return and the cult-like system can and does destroys families, friendships, finances and mental well-being – I have seen this through my own eyes, and still trying to make amends with my family. Most other companies would not get away with this. Those who do make a decent living out of this, are a tiny-weeny percent of distributers around the whole world. 85% of distributors EARN NO COMMISION or very tiny amount. I worked out my current ‘employed’ wage is about the equivalent (before TAX is taken) of Ruby-Emerald monthly position. You can argue that my holidays are paid, I have sick pay, National insurance and pension. Very very, few Nuskin distributers can reach and stay at that level and don’t receive those extras!
If you are thinking about joining Nuskin I seriously encourage you to do your research first – I mean from independent reviews, not Facebook reviews from those selling NuSkin products and promising you the perfect job or lifestyle – Again this is technically not allowed on Facebook but they will still do it!! Or better still, start your own REAL business. I promise you it will be much more rewarding!
Incredible Customer Service.
Had an issue with my Lumispa, sent all the information over email including a video of the fault, got an immediate replacement, no questions asked, delivered NEXT DAY. Incredible customer service, really polite and prompt solutions.
Not worth the value!
I spent well over $1k on a single order to buy NuSkin devices and products in 2021. The LumiSpa device went faulty right after the warranty lapsed. I contacted the company but they refused to help. All their products are really expensive and not really worth their value given the lifespan of the devices.
The science and clinical studies behind…
The science and clinical studies behind the products.
Bought a LumiSpa in 2021
Bought a LumiSpa in 2021, went faulty right after the warranty lapsed. Contacted them but they refused to even look at it even though I was willing to pay for a repair. Seems like the product is not serviceable at all and very expensive for the lifespan of use I got out of it. Was never dropped or misused, I look after my stuff as I work hard for my money. Very disappointing and I would not recommend it at all. Considering buying a knockoff from Temu as I can buy 8 for the price of one LumiSpa.
My charger broke, they fixed it!
My charger broke, but it was the old version of the lumispa. They made sure I got a new one even though they didn't have it in stock anymore. It took a bit longer because of that, but they only let me pay for the shipping costs. I think this is really great service.
Disappointed
I would be very cautious to ever purchase a wellspa product from this company. Terrible after sales! Terrible product and Terrible service. Disappointing.
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