Nu Skin Enterprises Reviews 568

TrustScore 3 out of 5

2.8

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Rated 2 out of 5 stars

I have an original lumispa device which I have had for 5 years, the warranty that comes with them is 6 years, I have had one replacement in that time which was dealt with very quick! However, NuSkin... See more

Rated 5 out of 5 stars

I am absolutely thrilled with NuSkin products, especially their devices! The Galvanic Spa Device is incredible—I receive so many compliments on my skin since using it. I’m also a big fan of the Beauty... See more

Rated 5 out of 5 stars

As a nuskin distributor, if anyone had issues with their devices, products lr genuinely are unhappy please feel free to message myself.. Anything less thsn great customer service is not ok, dev... See more

Rated 1 out of 5 stars

After more than 20 years as a customer, the company has gone to the tip! No Customer service, no replies to emails, faulty products and total loss of all accumulated loyalty points! I’m out. Won’t be... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

A premier anti-aging company committed to providing quality skin care and nutrition products. Its unique ageLOC science addresses aging at its source.


Contact info

2.8

Average

TrustScore 3 out of 5

568 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good company

Good company, top quality products .
Here it's about sience ,not only simple chemist.
I'm sorry for those who put 1 star review,take your time people, don't judge instantly.

This is not a pyramid scheme.
And products are really, really amazing.
I don't know how much they pay you to out those bad reviews. 😕

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Mascara...lol...more like wax in a can

Mascara...lol...more like wax in a can! Consultant won't answer questions on return..just gives me more hype and b.s. Like: are you sure you are applying it right....ummm, I'm 57 and have used mascara since the age of 15, I know how to apply!! Don't waste your time, money with anything from this company. READ REVIEWS..THERE ARE ALSO OTHER SITES WITH REVIEWS. 2.4 TO 3.4 STARS...= there is better out there!!

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company. STAY WELL AWAY. First off the whole company is a dodgy pyramid scheme. But the products themselves are vastly overpriced. I paid over £200 for a simply skin care device which should cost a mere fraction of a its price. And even then "Nuskin seller" claimed it was at a discounted price. The device couldn't even be purchased alone and instead had to be bundled with more overpriced skincare products, further ripping me off.

The Lumispa device did nothing for my skin and only made it worse, it even managed to cut open my acne despite using the device correctly. Apart from that, the device seems to make no difference to cleansing with my hands. I purchased this product out of pure desperation for my skin issues but now I feel like slapping myself for being so stupid. If you look at FB marketplace you will see this same device selling anywhere from 1/4th of the original price to even 1/10th of the price, and even then it likely isn't selling

September 23, 2023
Unprompted review
Rated 1 out of 5 stars

A pyramid scheme that kills with…

A pyramid scheme that kills with kindness.

I have sat back and watched friends losing precious time with their families because of this poaching company that is making millions friends the innocents!

They use pleasure promises (holidays abroad which YOU pay for) and rope people in to be true positive friends with each other for life. Then they each use ‘peer pressure and love bombing’ to keep each other in this pretend MLM scheme. Then if they decide to try and move away from the company these new friends drag them right back in. A clever little love bombing cult.

I love my friends, but I know that if I said a single word about how they are being completely fooled by this company, then I would lose them.

I wonder if they test their products on animals? And why are my friends covered in spots and I am not. I don’t use any beauty products except drink water and wash with normal soap and water. I do not have a single spot or blemish!

So, there you have it, my friend please be careful.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Pyramid scheme of note

2020 Was they year of pyramid schemes, this is one of them , you will not be a able to start earning commissions if you are an honest person. You have to lie and say that these products work. Also the before and after photos of the teeth are definitely photoshopped. They will flood your facebook feed for positive comments and use the algorithm for false advertising and get the attention of your friends. Once you start selling that toothpaste to your friends, be prepared for backlash, once they realize that it doesnt work, and have cash ready to reimburse them or run the risk of ruining that relationship.

August 27, 2022
Unprompted review
Rated 1 out of 5 stars

I am a designer through a course for my…

I am a designer through a course for my personal business I met a civil engineer very talented who was being my Coach. Everything was ok until she bring up the nu skin pitch. I was being tutored by a friend a psychologist who were more upfront and told the engineer dont talk me about any MLM but with me this nu skin agent was more open. So I keep in touch with her. Then she called me I naively though well she needs a design maybe we can work together she is very smart. But then start talking me about nu skin and how much she earns and how every women in that company is successful I listened to her without asking to much. She clearly wants to change everything about her on her social media to recruit more ppl... I felt so disconnected and confuse. It gave me anxiety and that's why I started looking further Now I found this review and totally believe the bad reviews. Please don't fall into that trap. Those recruiters play with your mind, feelings, sorrows and needs. They are greedy and don't actually care. Use Common sense if you sleep well drink water do excersice and have a balance lifestyle your skin and body is going to change... Also she has a lot of pimples in her face I believe due to the lumi spa

August 7, 2023
Unprompted review
Rated 1 out of 5 stars

Too much deception and dishonesty

Very similar experience to one of the other reviews. It is all about brainwashing and they get you sucked in to join their team, promise you the world, and tell you you can earn a lot of money for little time invested, except in my experience I was approached by a lady called Emmeline from Aberdeenshire in Scotland. I have learned a lot from her. It is all about deceiving people, pretending that you are living the dream through social media. Don’t get me wrong I did expect to put in a lot of effort, but I didn’t expect the amount of dishonesty and deception required to suck other unsuspecting customers or members into the system. Reviews of their products are from other NuSkin distributors not from real customers. You cannot question or write anything negative even if it is clearly false. If you don’t succeed it is your fault. If you question them too much or don’t sell enough, they will turn on you. It is very much a cult-like experience. Their products are ok, if expensive, but they are not outstanding. I have lost more money, than gained, and wasted so much time which I will never get back again. I have alienated and fallen out with many of my friends and family because of this company. DO NOT TRUST EVERYTHING THEY SAY.

March 3, 2023
Unprompted review
Rated 5 out of 5 stars

Love my LumiSpa

I’ve been using the LumiSpa for over 2 years and absolutely love my skin now. So much that I upgraded to the LumiSpa IO- just like I do with my phone 😆 I highly recommend it.
All the other products I’ve had have done what they are meant to do. My friends LumiSpa broke- she dropped it- & she got a replacement in a few days. Great customer service.

July 2, 2023
Unprompted review
Rated 1 out of 5 stars

No agents in Customer Service, long terms for customers, orders rejected with no info...I dont recommended

I have ordered a machine for a present. I received the order number and bill.
Few days after I received a mail saying that my return is succefully finished, with no more info.
Day after, I try to contact with Deutsch market; 42 minutes waiting for no answer! after 5 calls, the agent, Veronica (who was so polite and comprenssive, only tried to help me), explained I made the order from spanish market to delivery in Germany. The agent put me in contact with spanish market, and they explained to me terms and conditions.
The thing is: why they accepted the order, take the money, to later cancel, and take your money til 7-10 banks days!! Is a company with gold prizes but with stinky sistem.
Please, think before buy somenthing, HORRIBLE orders sistem and refund.

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

I bought the nu skin galvanic body spa…

I bought the nu skin galvanic body spa and MY LORD that thing is frystrating!!!! You literally can't turn it on because it is apparently out of battery, but it's NOT, it's just the way this stupid thing is made! The batteries bit just isn't connecting well to the device, its the most annoying device I've ever used in my life. How can you charge so much money for something that can barely be turned on. No thanks, never buying anything again.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Products are amazing … my skin has…

Products are amazing … my skin has never looked and felt better. The products are 100% safe to use and science based. When i buy on their ADR subscribtion I get lots of free products in return …. I’m a VERY satisfied Customer

April 22, 2023
Unprompted review
Rated 3 out of 5 stars

A Disapoining Experince

I have been shopping at Nu Skin for a while now and the products themselves have been perfectly fine for me. I frequently use the Lumi Spa paired with the gel for blemish prone skin, and it has really helped reduce my acne, especially where previous gels and face washes that promised the same were not able to help me. The product itself is very expensive, but because of how well it worked for me, I believed the price to be reasonable.

However, the last straw for me was the price of shipping. It's far too expensive. Today I brought more of the blemish prone skin gel as well as the body shaping gel for my mum. Not only was the price of these two items far above what it should be for what you get, (x2 150ml bottles for just shy of £75) but they upped the price of shipping. Previously you were able to pick whether you wanted to pay more for the faster 1-3 day shipping or you could pick standard and longer shipping, (I can not remember the exact number of days I apologise). Now you no longer have the choice and have to pay £7 for 1-3 day shipping. On top of that, they lifted the cap on how much money spent qualifies for free shipping. It used to be £100 or over. Now it is £250!

This is a ridiculous amount of money to ask customers to spend for the amount of product you actually provide. In this case the quality can not be taken into amount because it is clear the quality is not what causes these beyond ridiculous prices.

Overall, if you want to buy Nu Skin products you are entitled to do so, I do not believe them to be bad however, do not expect to do so at a reasonable price. If you can find the same or similar products for smaller prices, buy those instead. Save yourself some money.

April 13, 2023
Unprompted review
Rated 1 out of 5 stars

Not worth your money or your time

These products are very expensive as it is a pyramid selling scheme! where every one down the line gets a cut of the cost of the product. I bought the LumiSpa and the product works exactly like a facial brush that you can buy in any store (for much less). Once you start working there it is no longer about the products but about bringing in other "promoters" which is also where most promoters get their money from.

July 5, 2022
Unprompted review
Rated 1 out of 5 stars

Nuskin Galvanic Spa don't trust it!

I've purchased a galvanic spa machine 6 weeks ago with the recommended gels from NuSkin and there is no difference whatsoever. I followed exactly their instructions. The materials feel very plastichy and cheap, the battery lasted for 6 weeks, I wonder how much microcutrent is actually using :( . They don't offer any return, which is such a disspoitment at the price they ask! Learned my lesson to trust the reviews on trustpilot!!! Customer service very patronising, thanking me for being unhappy with their products

March 21, 2023
Unprompted review
Rated 3 out of 5 stars

Very dissapointed

I bought Nutriol Eyelash treatment and received it on February 15th, 2023
I tried the product yesterday, but it was almost completely dry and empty.
I am very disappointed with my purchase.
UPDATE. I received a refund for a faulty product.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely awful and terrible customer…

Absolutely awful and terrible customer service. Purchased an eyelash serum and mascara from a representative as they were on promotion. Not once was I told that the reason they were on promotion was because they were running out of expiry date. No terms and conditions were made clear as I purchased from a link from the representative and did not see any terms and conditions. Received my items and the mascara only had about a month left on it and the serum a couple. Contacted the company first was told it was a mistake with batches and to send photos of the dates and id receive a refund i did this but heard nothing back. Rang today to now be sent some terms and conditions ive never seen in my life which states all promotion items are on promotion as they are running out of date. This is so unfair as its not made clear at all. Will not be buying from again

February 13, 2023
Unprompted review

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