I have an original lumispa device which I have had for 5 years, the warranty that comes with them is 6 years, I have had one replacement in that time which was dealt with very quick! However, NuSkin... See more
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See what reviewers are saying
I am absolutely thrilled with NuSkin products, especially their devices! The Galvanic Spa Device is incredible—I receive so many compliments on my skin since using it. I’m also a big fan of the Beauty... See more
As a nuskin distributor, if anyone had issues with their devices, products lr genuinely are unhappy please feel free to message myself.. Anything less thsn great customer service is not ok, dev... See more
After more than 20 years as a customer, the company has gone to the tip! No Customer service, no replies to emails, faulty products and total loss of all accumulated loyalty points! I’m out. Won’t be... See more
Company details
Information provided by various external sources
A premier anti-aging company committed to providing quality skin care and nutrition products. Its unique ageLOC science addresses aging at its source.
Contact info
Australia
- www.nuskin.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Its a scam
A “friend” tried to get me into NuSkin. Their strategy is, not to mention the name of the company before you sit at the meeting with them. The meeting was on zoom. The woman who was also in the meeting and trying to sell it was telling how big her house is and how many mercedes she drives, and the background on her zoom was obviously fake! The background had a view and nothing was moving it was obviously a picture background. She was telling me so many lies. Fortunately I allready knew the reputation of this company. My stepfather loss a alot of money on this back in 2002. This is a SCAM! My “friend” continoues to get people in and makes it so mystireous on her socialmedia and does not mention the name og the company, she just tell people how she can change their life. And try to get them on a meeting. Its like she is brainwash.
I’ve had my lumi spa device just over a…
I’ve had my lumi spa device just over a year. Looked after it, constantly been charged and all of a sudden it’s just stopped working, won’t come on or work at all. Not happy at all emailed the company no response. Don’t waste over £200 on something that’s going to break
Honest review
I wanted to rate an honest review. I used to sell nuskin products. I did not put in as much work as what was probably needed to be successful so the business model didn't work for myself but that's not to say it wouldn't work for somebody else who was comfortable selling products over social media.
The products are very expensive however I have not been selling Nuskin for a year now and still use the Lumispa and the mud mask religiously. I really do rate these products so much. They have helped my skin and I will be continuing to use them!
Bad lumi but EXCELLENT customer service
I used the lumi for 6 months, tried numerous products from them and I came out in acne. I gave up using the lumi and my skin was settled a little bit but has still left a big impact on my skin! I have been left with red and scarred skin. For the lumi I would give 1 star.
I contacted nu skin about my
Lumi as I had spent over £300 and was sad it was going to be sat in a cupboard for the foreseeable. Their customer service was GREAT!! I would give them 5 stars for this, they replied asking for loads of info so I give it to them, they explained how to return the item which I did and within 5 days of me sending it back to the Netherlands I had ALL of the money I had spent returned to me and even the postage I paid to send it back to them.
The products didn’t work for me but the experience I have had with their customer service is so so good.
#LumiSpa NuSkin - Unhappy customer
I was looking for a product to help with my wrinkles and their representative sold me the Lumispa promising great results.
IT DOESN'T!
It cleans your skin and that's it.
I hardly wear make-up so not so needed for me.
I've now opened a claim as they refuse the return, going against the UK law.
STAY AWAY FROM THEM!
If their product it's so "miraculous" and so "popular", how come they're NOT offering consumers the return for something that costs £200?
Not worth money
Objective
I used to sell for Nuskin and routinely still use their products. Wanted to leave a balanced review on both sides as there seems to be a lot of noise.
Selling - firstly I wasn't a "big player" I did hit exec and then gave it up as I was just too busy with kids, my proper job and exams. It was good pocket money and paid for my skincare also. I had a team of 4 women and we had the best, funniest group calls to chat everything including business. I made some true friends. My upline was amazing when I said I had to put it on the back burner (no "cult" experience as portrayed on documentary mentioned in another review) it is what you make it!
I never put a filter on any of my result pics as its against standards and a law to mis-sell in such a manner. All reps are reminded of this by email regularly by nuskin.
Products- some I tried are amazing, others not so. It all depends what works for your skin I suppose. I love my lumi and the cleanser and still use them routinely and I havent been selling for months now. I also rate the clear action night treatment and mudmask, wouldn't go without them. Other products I have found alternatives for a better price that work just as well as the nuskin version. As with all skincare you will find some works better for one person than it does the other.
If you have a problem and called nuskin or spoke with your rep they would be more than happy to help, just as any other company would, and try to resolve your situation. I know as I've spoken to their customer services on several occasions and always found a resolution to the issues.
The lumispa is expensive and if it works for you priceless, however I can see why if it didn't work you may be upset. Maybe find a seller who does try before you buy local to you. There is alot of them. As for alternatives from amazon avoid at all costs and just explore different cleansers from boots!
I have used the lumi spa for months and…
I have used the lumi spa for months and it only made my skin dry and full of spots. Even if I reduced my usage, it still didn't help. Sure it's a good device if you want to remove all of the dirt, it really does that. But is it worth removing so much dirt, your face ends up looking bad? I don't think so. And yes I have used the sensitive brush with the sensitive cream and I have used it very correctly, now the lumi spa is just laying down in my cabinet. And yes I already knew that this device could give you irritation in the beginning, I read that..but I have used this for months now. As soon as I stopped using it, my skin became better and all the spots were gone. I believe this company just wants our money. I'm not falling for that again. Don't buy the lumi spa, it's a waste of time. Instead put your money into nice cleansers, masks and creams.
This shet product they use to sell in…
This shet product they use to sell in UK so cheap since 2008 even still then whas not good.
Waste of time
I’ve always had clear skin but never felt like my face was clean when taking my makeup off, so I saw this device and everyone raving about it. But honestly I’ve used it for 3/4 months and been waiting for that no makeup glowy look that gets posted and it never came. Ive got breakouts constantly and big spots under the skin and take ages to clear up leaving red marks for days after! Don’t buy as you get sucked in to seeing how much dirt comes off your face but I would say I’m so unhappy with my skin at the moment. Don’t purchase
Rubbish Nu skin contraption!!!!! Persuaded to purchase one of these…
Persuaded to purchase one of these rubbish contraptions via Instagram hard seller. She has tonnes of photos of all that Nu skin has helped her achieve, and the sales tactics, fake filtered photos of skin etc is all hard sale tactics getting innocent buyers to part with £200+ on a cheap, Chinese contraption that you can buy similar for on eBay for £20/35.
Most of the reviews on here that are positive, are from the ‘top dog’s’ of the Nu skin hard sale team, but more people are being conned into buying this rubbish to fund their insta persona’s! Don’t believe the hype, it’s a load of rubbish and they will not refund you once you part with your cash and realise you’ve been had!
Ruined my skin
Ruined my skin. I thought my pores were a issue? This has given me awful skin which looks like acne. It’s sore and painful to touch and i used the device for a couple months. Since I stopped it’s a little better but no like it was before. Regret spending money on this and agree the people selling it to you don’t know anything! And frankly don’t care as they have your money.
Amazing device, great value for money
Amazing device. My pores have shrunk, my wrinkles are definately less visible, and I have never had anyone comment on my skin, yet friends and family have all asked what I am doing differently as my skin looks do fresh........ Easy to use, great quality product.....
Pyramid scheme
Pyramid scheme. It’s worth watching the BBC documentary The Secrets of the Multilevel Millionaires on iPlayer as it features the lies being told to sign ups and the actual figures about what percentage actually make any money in NuSkin (spoiler: hardly anyone). Forget the products because it’s all about recruiting.
Have been using my LumiSpa since…
Have been using my LumiSpa since December 2020. Although I had no major skin issues previously, looking back my skin was very dry and dull despite using very good products before. Obviously it’s not just the LumiSpa that does this, it is the cleanser toner and moisturisers too, but the LumiSpa definitely brightens and tightens the skin. Love it so much. It’s expensive kind of, but you get what you pay for!!!
AVOID! caused me acne, dry skin..
The ‘beloved Lumi spa’ caused me acne and dried my skin out massively! My face was more dull than ever and now I’ve got to get rid of spots that I never had to start with! Waste of money! The silicone heads also kept breaking off of the Lumi. Everyone who says it’s “good” sells it themselves and wears filters and edits their photos! Heard it from a nu skin rep myself that the products really are no good.
Obsessed with my LumiSpa
Obsessed with my LumiSpa
My skin has never looked better, it was a big upfront purchase but the cleanser is cheaper than my old cleanser so it’s win win!
Had my lumispa since October and use it…
Had my lumispa since October and use it twice a day my skin has never been so good! Definitely worth the money ! You get what u pay for and personal I think it’s worth it’s wait in gold it’s given me confidence and beautiful skin.
I’ve since bought other nuskin products and I’m loving them too there’s nothing I bought that I haven’t liked !
Nuskin is definitely my favourite skincare brand.
Has anyone else experienced mass break out on their face?!
Has anyone else experienced mass break out of fungal acne? After using the lumi spa and cleanser daily for a number of months I have recent started getting small white spots all over my chin and forehead. I have never ever experienced these in my life but seems to just get worse after using the lumi. Just wondering if anyone else has had the same problem?
Definitely a pyramid scheme but unfortunately I got sucked in by a friend selling them and fell for it after seeing them everywhere. A lot of people I know selling them have no skin care knowledge or experience of the industry so cannot be trusted in terms of recommending product types. There is also no glow from using this girls!!!! Do not believe it!! No benefits from the products, just breakouts and a huge dent in your pocket!
The lumispa is fine but it’s no better…
The lumispa is fine but it’s no better than the far cheaper alternatives. I cannot understand why it’s so dear, it has one setting, no additional bells and whistles. Not worth the money.
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