Nutec Insulations Limited Reviews 

360
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, making the service experience pleasant and efficient. People frequently highlight the excellent service, noting the quick installation and the high quality of the finished product. Many consumers are impressed with the product's effectiveness, feeling the benefits of improved insulation and appreciating the tidy work completed by the teams. However, some customers also noted concerns regarding the pricing and sales approach. Reviewers mentioned feeling pressured during the sales process and found initial quotes to be significantly inflated compared to other options. Additionally, a few people expressed skepticism about the product's claims, with some questioning its efficacy or the necessity of the proposed work.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency, professionalism, and... See more

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the first-class job done in their... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the pricing reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent work from Mark , kaylem fitters . They were so obliging helped inbeverywsy they could , cleaned away all rubbish and re put boxes back into loft . 2 lovely pleasant guys . Mark assessor... See more

Company replied

Rated 5 out of 5 stars

The salesman Robert Callaghan was excellent, very thorough and very informative. Pleasant manner too. I hesitated afterwards as I realised I couldnt really afford the price quoted but the price was ad... See more

Company replied

Rated 5 out of 5 stars

Amazing fast and perfect service and very good product installed by Kelvin and shane. Praise must also be given to the surveyor Akash Singh who was very professional and explained the whole process... See more

Company replied

Rated 5 out of 5 stars

Had my insulation fitted yesterday after I called them for a quotation they were my third quote and were marginally cheaper than the other two but the sample I was showed was far superior to the other... See more

Company replied


Company details

  1. Insulation Contractor

Written by the company

Nutec is one of the UK’s leading installers of Space Wrap, used to insulate lofts and roofing. Based from our Head Office in Wolverhampton, we have installers operating throughout the UK, installing in both residential and commercial properties. As a result, we work closely with our customers to help them make the right decision when it comes to loft insulation. Nutec Insulations are Licensed Contractors in the UK, using qualified and Expert Installers, providing you with the most professional, cost-effective installation in the industry. We are proud to be FCA approved, ensuring our clients that we operate with the highest levels of professionalism and ethical standards in the industry. What is Space Wrap Insulation? Space Wrap is superior to other mediums because of its highly reflective properties and multi-layer construction of technologically innovative materials. When it comes to loft insulation, people often refer to fiberglass or mineral wool. There is, however, another type. This insulation is often overlooked or not even known about. That material is known as Space Wrap. Space Wrap often leaves people doubting its ability to insulate due to its thickness compared to other materials like fibreglass. Rest assured the increased flexibility and advanced technology means it far outweighs all previous efforts. It also means we can install Space Wrap in your conservatory or loft without compromising head room or air quality. Need some more technical information? The roof is a vital part of any home. It protects us from all nature of different weathers – rain, wind, snow and sun. But the roof, and the loft space beneath it, is also one of the main factors of heat loss. Additionally, it can also lead to poor ventilation, condensation, mould and water infiltration.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(360)

206 reviews in the last 12 months

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Rated 3 out of 5 stars

This is an Altered rating from the original Dec 2025

This is my second rating of this company. I do not know how to delete my earlier one dated in December 2025.
6 months after the bad work was done in our loft (covering the house wall including the light switch and the Inverter for our solar panels) two qualified people came from Nutec and removed the Spacewrap from that house wall. I asked for a refund due to the stress I suffered but they refused. I have learnt not to agree to any cold calling in future. When I complained about the pressurised sales technique, I was told that Loft Inspectors was a different firm but when I phoned the number for Loft Inspectors the answer I heard was "Welcome to Nutec Insulation, " Press a number for Loft Inspectors"
So the 2 firms are very close.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

I regret answering

I was stupid enough to agree for their loft inspector to come to our house. At first, he was nice but when he gave us the quote for the job he got pushy. The cost was 7K, but if we agreed there and then, there was a big discount taking the job to 4k. We said we had to think about it, and he left and took the quote away.
From that day, I am receiving between 1 and 3 phone calls a day from this company. I have asked many times to stop!!!

February 20, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

Our loft inspections are carried out to assess the property and provide a quotation based on the work required. Any discounts offered during the visit are part of our standard promotional pricing and there is absolutely no obligation for customers to proceed on the day. We fully respect that homeowners may wish to take time to consider their options.

We also take claims about repeated calls seriously. We do not intentionally continue contacting anyone who has asked to be removed from our records. If this has happened, it may be due to an administrative error and we would like the opportunity to correct it immediately.

As we cannot identify your details from this review, please contact us at admin@nutecinsulations.co.uk so we can ensure your number is removed from our system and address any concerns properly.

We are always happy to resolve matters directly and professionally.

Rated 5 out of 5 stars

Reluctant Customer

Salesman - straight-talking, informative, personable
Surveyor - efficient, reassuring
Installers - quiet, tidy, effective
Admin - on-the-ball
Overall a good company to do business with!

February 16, 2026
Unprompted review
Rated 1 out of 5 stars

Very poor customer service .

A very efficient salesman came to inspect the loft & gave us a quote of £6535. He was with us for 3 hours. We signed the contract & paid a deposit of £535. The next day we changed our minds & emailed the company asking for our deposit to be refunded. A senior manager then phoned to say the work could be done for £4000 if we were in agreement. We did not want to proceed & asked again for the refund of our deposit. It is now well over 30 days as per the terms & conditions. We have made several phone calls but still not received our deposit back
UPDATE: 2 hours after posting this review the accounts manager phoned us and refunded the deposit into our bank account. I was asked to delete the review but refused

January 7, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

Hi Mr & Mrs Pember,

In response to your comments, I wish to elaborate and clarify the situation, as what you have written is not altogether correct.

Should there be any cancellations to an order, we always, and I repeat, always pay deposits back to our customers.

On 5th February, we sent out a cheque to you for the full deposit amount and posted it via Royal Mail.

We cannot take personal responsibility for you not receiving your cheque. However, when we found out that you hadn’t received it, the Accounts Department made a bank transfer.

The Accounts Manager did the bank transfer over the phone with Mrs Pember, and both of you confirmed you had received it into your joint bank account.

In return, for doing this so quickly and honestly, The Accounts Manager requested Mrs Pember if something could be done to adjust the negative review. Mrs Pember didn’t hesitate and seemed keen and happy to change and adjust the review, after receiving the bank transfer, but Mr Pember, was against the idea of any changes being made to the review.

Mr Pember, I understand you are unhappy to change the review and cut the phone off on me, but if you still wish to talk, I would be more than happy to have a conversation.

King Regards

Haroon Marshall
Head of Accounts Department

Rated 5 out of 5 stars

Ricky and Dean from the Coventry Team…

Many thanks to Surveyor Akash Singh who carried out a thorough Loft Health Assessment.
Akash demonstrated his professionalism and knowledge, giving me a very comprehensive report and in depth explanation about the benefits of Nutec Space Wrap (with no pressure).
Ricky and Dean from Nutec Insulations Coventry Team were friendly, professional and very informative about the Nutec insulation process throughout the whole installation. I was able to see what they were doing which was very reassuring given the recent discovery of my loft’s condition which consisted of condensation, damp and mould which they heroically dealt with. Added to that, they found a Queen wasp which would have caused other problems later on in the year if not noticed. My loft now looks amazing and is a lot healthier and environmentally friendly. Good job chaps, and many thanks for tidying up after yourselves too.

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Marvin & Curtis from the Wakefield team…

Marvin & Curtis from the Wakefield team were great. Very helpful very efficient, kind and polite, they even helped me put my blind back up after they had finished the job. Happy with the work and the full process. Highly recommend

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Reading team

Attentive service and support throughout. Carl talked us through the process, and Manny in the Reading team led the fitting with no disruption and great customer care. Look forward to a warmer house jow!

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Constant persistent spam phone calls…

Constant persistent spam phone calls from this company. In two weeks I have received over 50 calls from them using spoof phone numbers . Despite asking them to stop, the calls keep on coming .
Every time they call, they say they are Nutec
I have requested the GDPR policy and a SAR request. So far they have ignored me.

February 9, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

We take claims like this very seriously, however the statements made in this review do not reflect how our company operates.

We do not use spoofed phone numbers and we do not intentionally continue contacting anyone who has clearly requested to be removed from our records. Nutec Insulations operates within data protection regulations and takes GDPR obligations seriously.

If you have submitted a Subject Access Request or asked for our GDPR policy, these requests are handled through the appropriate internal process and responded to within the required timeframes under data protection law.

As we cannot verify the details of this situation from an anonymous review, we would ask that you email admin@nutecinsulations.co.uk with your contact details so we can review the matter internally and ensure any concerns are addressed appropriately.

Rated 5 out of 5 stars

The guys came first thing this morning

The guys came first thing this morning, earlier than expected and did a great job insulating my loft and it has made such a difference already.

February 6, 2026
Unprompted review
Nutec Insulations Limited logo

Reply from Nutec Insulations Limited

Thank you for your 5* review!

We’re delighted to hear the team arrived early and did a great job with your loft insulation. It’s fantastic that you’re already feeling the difference, that’s exactly what we aim for.

Thank you for choosing Nutec Insulations!

The Nutec Insulations Team

Rated 1 out of 5 stars

Rude aggressive constant calls from a…

Rude aggressive constant calls from a company I have never contacted or given permission or my details to contact me 11 calls this week so far and as quick as I block a number another person calls and gets rude when I ask not to be contacted from cold calls alone would never use this company or recommend they feel like a boiler room scam
Company

February 6, 2026
Unprompted review

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