Nutrafol Reviews 

312
TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently find the product effective, with many reporting improvements in hair thickness and noticing reduced shedding. However, some people were dissatisfied with the product's effectiveness, while others pointed to the high cost as a significant obstacle. A few reviewers also mentioned issues concerning customer service or specific ingredient formulations.

What people talk about most

Product

People report ambiguous experiences with product, reflecting a wide range of differing opinions. While many... See more

Quality

Consumers find quality to be ambiguous, with highly mixed experiences regarding hair growth and product... See more

Subscription

Customers consistently note ambiguous experiences with subscription services, reflecting a wide range of... See more

Customer service

Reviewers share mixed feedback about customer service, reflecting a wide range of experiences. Many consumers... See more

Price

Customers had negative experiences with price, describing the product as extremely expensive and a waste of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The product seems to have an effective util date. It seems to have stopped working and my hair is not growing longer or thicker. I've been using for a few years and stopped for one year last year wh... See more

Company replied

Rated 3 out of 5 stars

To be honest, I don’t see much of a difference in my hair growth or thickness. I am going strong on my 3rd yr of taking Nutrafol and wondering ‘what if’ I never started this journey and if my hair wo... See more

Company replied

Rated 3 out of 5 stars

I enjoyed speaking to a doctor about my recommendations. And the person I spoke to about my hair analysis. I find that the product is quite expensive. I have been using it for about 10 months and I ju... See more

Company replied

Rated 2 out of 5 stars

Nothing truly wrong. More that I have been on Nutrafol 4 vitamins per day and the marine collagen since March 2023. Almost 3 years and I am not seeing the substantial growth that I was hoping for and... See more

Company replied


Company details

  1. Beauty & Well-being

Written by the company

The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.


Contact info

3.0

Average

TrustScore 3 out of 5

312 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

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3.0

All reviews

(312)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have not seen any noticeable, positive impact.

I have not seen any noticeable, positive impact on my hair growth journey.

June 2, 2025
Unprompted review
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Reply from Nutrafol

Hi Daniel! 

Thank you for sharing your feedback with us. Everyone is different, but our clinical studies revealed that most users notice overall hair wellness within 6 months of consistent, daily consumption.
 
We’d love to hear more about your experience. Please reach out to us directly if you would like to have additional support via support@nutrafol.com 

Please let us know if you need any further assistance!

Rated 4 out of 5 stars

I must say it has helped me to grow…

I must say it has helped me to grow some. I have been taking the vitamins, shampoo and conditioner of Nutrafol plus the serum. My hair is still shedding some and very brittle.
Any suggestions?

June 2, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. We were able to locate your account and contacted you about your question. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 5 out of 5 stars

I've been using Nutrafol for over 4…

I've been using Nutrafol for over 4 years and it has made a huge difference in the thickness and overall health of my hair. Big fan!

May 12, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 5 out of 5 stars

I am very grateful that Nutrafol values…

I am very grateful that Nutrafol values itʻs customers. The agent that helped me in February was very professional, kind, and efficient. It took almost 2 years for this supplement to start showing that it was working for me. I started taking Nutrafol in January of 2022, and I didn't notice any difference until late in 2024. Now my hair is growing again.

February 13, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 3 out of 5 stars

I bought NUTRAFOL with great…

I bought NUTRAFOL with great enthusiasm, but NUTRAFOL never warned me about the headaches, almost migraines, that the product caused me. Everything is through their website and there is no customer service.

May 1, 2025
Unprompted review
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Reply from Nutrafol

Hi there, thank you for sharing your experience with us. Customer safety is incredibly important at Nutrafol, and we would like to collect as much information as possible for our safety and quality teams to review, please reach out to us via email at support@nutrafol.com. We hope to hear from you soon.

Rated 5 out of 5 stars

I've been using NUTRAFOL products since…

I've been using NUTRAFOL products since the inception of the company & I feel they have made a difference in my hairs health. I have also researched this brand & it always comes up with high marks. The customer service is also very good. 5 *****

May 6, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 5 out of 5 stars

I have been using Nutrafol off and on…

I have been using Nutrafol off and on for a couple of years. The only reason I ever stopped was the cost. After paying full price for a period of time a consultant was able to offer me a 12 month special at a rate of $49 which is the only reason it can continue to afford it.

I think some ways to cut back in costs would be the packaging. I would gladly reuse the same glass bottles every month and just receive a new monthly supply of the capsules in a plastic bottle or insulated shipping bag… I also don’t know that you need such a heavy box. It’s lovely merchandising but the product speaks for itself and that’s what will bring you customers and help you keep them. If the cost is too high people simple have to try other alternatives.

I hope this feedback is helpful, I am very happy with the product and hope to be able to continue using it long term.

Sincerely,
Anne Rouse

May 4, 2025
Unprompted review
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Reply from Nutrafol

Thank you for sharing your valuable insights! It's an honor to be a part of your hair growth journey. We appreciate your feedback, and we’re always here for you whenever you need us. We can’t wait to hear from you again!

Rated 2 out of 5 stars

i have not had a recent experience

i have not had a recent experience other than continuing to use nutrafol.
i have been using nutrafol for about two years and do not see any improvement in my hair loss

May 3, 2025
Unprompted review
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Reply from Nutrafol

Hi there! Thank you for sharing your feedback with us. Everyone is different, but our clinical studies revealed that most users notice overall hair wellness within 6 months of consistent, daily consumption. We’d love to hear more about your experience, please reach out to us directly if you would like to have additional support.

Rated 5 out of 5 stars

Can’t say enough !!

Love their products I’ve been taking their supplements for almost three years. For a 65 old woman. My hair looks great. Feels great. I receive compliments about it all the time.

May 3, 2025
Unprompted review
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Reply from Nutrafol

Thank you for sharing your journey with us. We’re here for you every step of the way, and your feedback is very important to us. Keep growing!

Rated 5 out of 5 stars

Thicker and More

My hair was falling out and very thin after a major health event. I started Nutrafol and saw results within a month. I kept on taking it and now, more than a year later, not only do I have more hair but each individual hair is thicker. I wish it wasn’t so expensive. I know many of my friends would use it if they could.

May 1, 2025
Unprompted review
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Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

Rated 5 out of 5 stars

I love using Nutrafol!

I love using Nutrafol!! I have so much more confidence and my hair looks great

March 15, 2025
Unprompted review
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Reply from Nutrafol

Thank you for sharing your journey with us. We’re here for you every step of the way, and your feedback is very important to us. Keep growing!

Rated 5 out of 5 stars

The Only Option!

I have been using Nutrafol for several years and it has made a HUGE difference in my hair. I have hardly any shedding anymore, and my hair grows like crazy. I can't recommend this product enough!

May 2, 2025
Unprompted review
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Reply from Nutrafol

We can't thank you enough for your kind words! It's an honor to be a part of your hair growth journey. Your feedback is so appreciated, and we’re always here for you whenever you need us. Can’t wait to hear from you again!

Rated 5 out of 5 stars

It's a great product!

Ive been using Nutrafol for almost three years and have had a great experience. I do admit that it took almost 5 or 6 months for me to start seeing what I would call great results, but looking back now it just seems like one day I was thinking, gosh, I wish this stuff would help my hair grow like it says it will do, and the next day my hair was really long and I was so happy. Of course, it's not exactly how it happened, but it really seemed like as soon as I took my mind off watching f I r it to grow, it grew in by leaps and bounds. My hair has been color-treated for probably fifty years, my eating habits aren't the best (you really need to eat a good diet for growth, a lot of protein for sure, and I take a lot of medications for many illnesses.) All those things contribute to your success, so you can't really blame the product if you aren't doing your part to go along with the Nutrafol. I had a good telephone convo with one of the doctors from Nutrafol and she gave me great advice on how to get the biggest benefits from the product. It is covered with your subscription of Nutrafol, so if you are struggling, try getting in touch and setting up a convo with one of the doctors. It will be well worth your time. Don't give up hope, everyone is different, the product isn't inexpensive, but if you finally reach your goal, it will prove to make you so happy

May 2, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for these kind and encouraging words! We’re so glad to be part of your hair growth journey and we’re here for you every step of the way. Your feedback is very important to us. Take care and keep growing!

Rated 5 out of 5 stars

I was a bit skeptic, but…

I was a bit skeptic when I first ordered Nutrafol because of the heavy marketing and influencer campaigns, but I can now say (hands down) it's been a long time since my hair was this healthy. From roots to ends I have thickness, as well as shine (confirmed by my hairstylist!). I've been using this since roughly 2023. Not sure I can continue this indefinitely because it is expensive so for now, since my hair is in a healthier state, I only take 2 tablets a day to stretch it a bit further.

April 30, 2025
Unprompted review
Nutrafol logo

Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help- please feel free to contact us directly at support@nutrafol.com for additional support or if you have any questions! Take care.

Rated 5 out of 5 stars

This stuff does exactly what it claims

This stuff does exactly what it claims. At age 77, I noticed thinning of my hair and the beginning of a bald patch. A good friend had tried this for several month with wonderful results and so I decided to give it a try. Now, after only being on Nutrafol for men 3 months, I am seeing new growth and fuller thicker hair. I got an offer of 25% off if I'd switch from month by month to a 6 month subscription. I took them up on their offer and then found a friend who got a 30% offer. I contacted their customer service and they instantly updated my discount to 30%. What can I say, a company who's product works as advertised with a customer service division that is reliable and quick. I only wish the American Government was as responsive to the needs of the people ...

April 23, 2025
Unprompted review
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Reply from Nutrafol

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

Rated 3 out of 5 stars

Discouraged

I feel like: after around five years of Nutrafol, I feel like taking pills and powder and following all your guidelines simply is not restoring the amount of hair I continue to lose. Perhaps it's not restoring *any* hair at all. Before starting Nutrafol I had always had extremely thick hair. I'm older; granted. That brings changes that I wish could be erased but cannot. I'm stumped what else to do. Now my hair is extremely thin and I continue to lose gobs of hair every time I wash it or even comb it, let alone (I never do) brush it.

May 1, 2025
Unprompted review
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Reply from Nutrafol

Hi there! Thank you for sharing your feedback with us. We’d love to hear more about your experience. We have located your account and have reached out to support you further. We hope to hear back from you soon.

Rated 5 out of 5 stars

Awesome company & customer service!

May 1, 2025
Unprompted review
Nutrafol logo

Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

Rated 5 out of 5 stars

Love your product

Love your product! Have been using it for 5 plus years and it works great!!

May 1, 2025
Nutrafol logo

Reply from Nutrafol

Your thoughtful words mean the world to us! We’re so glad to be part of your hair growth journey. It’s a pleasure to help, and we’re looking forward to connecting with you again soon. Take care and stay in touch!

Rated 5 out of 5 stars

Nutrafol has changed my life.

Nutrafol has changed my life.
I’ve gone from thinning hair that won’t grow because of menopause, too thick longer hair that makes me feel like myself again.
I have recommended this to many of my friends and family, all of which are using it and benefiting from the experience. I am so happy that I was introduced to these amazing vitamins. I have my Confidence and her back thank you .

April 29, 2025
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Reply from Nutrafol

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

Rated 5 out of 5 stars

I have now been using Nutrafol…

I have now been using Nutrafol supplements for years and I can honestly say that the shedding stopped and I regained some of my volume back. I recommend this product to all of my friends.

April 28, 2025
Nutrafol logo

Reply from Nutrafol

Hi Garcia, 

Thank you for sharing your journey with us, and we're so glad to hear the progress you've made by taking our supplements! We’re here for you every step of the way, and your feedback is very important to us. Keep growing!

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