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Rated 2 out of 5 stars

I used to trust Nutrisun, but my last order has not arrived and my email to you has been ignored. I will now have to contact my bank, as I am not paying for goods I have not received. What on earth h... See more

Rated 1 out of 5 stars

Last month, I brought 2x iron tablets from NutriSun which also qualified for free delivery (on orders over £10.00). The following week, I received a delivery card from Royal Mail stating 'not enou... See more

Rated 1 out of 5 stars

I made an order in late October last year and just received my package today (January 13th), which I just find unacceptable. I neither got an email or anything from them to let me know when I should e... See more

Rated 3 out of 5 stars

Whilst they are competitive for the items I want to buy, they are getting slower and slower for delivery. It used to be the next day now I'm lucky if it's by the end of the week, plus the prices have... See more

Company details

  1. Wellness Center

Information provided by various external sources

nutrisun.co.uk is an excellent and ethical online health food shop. Nutrisun.co.uk Offers a huge range of health products including solgar, imeeden, Higher Nature, A.Vogel Bioforce,biocare and many more...!


Contact info

2.3

Poor

TrustScore 2.5 out of 5

46 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

First order

Just had my first delivery, best price I could find, quick delivery and good quality. Thanks

December 2, 2021
Unprompted review
Rated 5 out of 5 stars

I love using this company

I love using this company, we receive orders very swiftly every time. The website is straight forward and easy to use, plus they have some great deals.

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Good service

Good service. On the few occasions where something has gone wrong, there can occasionally be a delay in getting it replaced or getting a refund, but that is a very small percentage of the number of times the service has been perfect. Prices very competitive.

June 9, 2021
Unprompted review
Rated 1 out of 5 stars

GOODS NEVER ARRIVE. BEWARE!

Ordered 2 items, didn't arrive called to complain and was told another set would be sent. They never arrived either. Don't use this company as they take your money but don't supply the goods.

November 20, 2020
Unprompted review
Rated 5 out of 5 stars

Quick and effficient service

I often ring this Company and buy some hair colour and have never had any problems whatsoever with my order. I find the price competitive and my order is dealt with speedily infact I ordered on the Thurs late and it was with me by the Saturday.

November 7, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful

Fantastic trustworthy company, wide range of products at unbeatable prices, very friendly and helpful customer service. Thank you!

October 19, 2020
Unprompted review
Rated 1 out of 5 stars

Do not deal with this Company!

Do not deal with this Company!
You think you are buying from a respectable online trader but you are not.
I order and paid for 2 tubs of 60 Garden Red Yeast Tablets and was sent 2 tubs 30 Red Yeast Rice. I expected they would correct this quickly, as clearly they had got this wrong and sent 1/2 the quantity. For the past 3 weeks or so there has been no response to the many emails sent. So now I will involve Trading Standards and my Credit Card Company.

September 19, 2020
Unprompted review
Rated 4 out of 5 stars

Item never arrived - provided refund no problem.

Ordered an item on 28th April and was debited 30th April. Three weeks later realised item hadn't arrived (and was no longer available in UK - out of stock). Raised this on the phone and was given a refund in ten minutes. Not great - but these things happen.

May 18, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with this company.

Absolutely delighted with this company.
The product I was looking for was approx £2 cheaper than all the other companies I checked out. They also offer free postage for orders of £10. A few other local companies required orders of 30 for free postage.
Order placed on 6th May and it arrived today, 9th May.
Very securely packaged.
Will definitely use Nutrisun again.

May 9, 2020
Unprompted review
Rated 1 out of 5 stars

MONEY TAKEN - PART OF ORDER NOT DELIVERED 24 days LATER.

I placed two orders online. 1st on 1/3/20 & 2nd on 9/3/20. I have still (and it is 24th March today) yet to receive 5 items from the orders even though they took my money for the orders on the 1/3/20 & 9/3/20 respectively. The value of the items I am still waiting for is around £100.00.

I phoned the company early last week several times. I spoke with Mr Patel (the owner I believe) who kept giving me garbled replies to my questions as to when the products I have paid for will be delivered.

This week I have tried to call them now five times at different times of the day & no answer. I even sent an e-mail to them, still now reply.

PLEASE DON'T POST AN ORDER OVER THE WEB - PROBABLY GIVEN MY EXPERIENCE THEY WILL TAKE YOUR MONEY & NOT DELIVER YOUR ORDER.

Next week if I don't hear anything back from them I will take my complaint to Mastercard & try to secure a refund of my money that way.

March 24, 2020
Unprompted review
Rated 1 out of 5 stars

I previously put a review in on 15…

I previously put a review in on 15 December 2019 say I was happy as I bought 4 cartons of Serrapeptase which had a 25% discount and I also received an extra 33% added free. Two cartons were for my brother and 2 for myself and we have both taken Serrapeptase for over ten years. We have both now got severe pain in left arm and have had to stop taking these tablets as they are not authentic, I have decided to return to Holland and Barrett stock which is more expensive but is at least genuine.

December 29, 2019
Unprompted review
Rated 5 out of 5 stars

I now ring the company as I am disabled…

I now ring the company as I am disabled and can't do with the online rigmarole. The staff are ALWAYS courteous and helpful. Usually receive my order the next day. As someone who is disabled I find it hard to get out and visit shops this is truly a star find for me. Couldn't recommend them more highly. Have even told my homeopath about them. Thank you so much for your care Nutrisun.

December 23, 2019
Unprompted review

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