Worked with a gentleman named Simon. After fixing a small issue with the order that was my mistake, it was completed while I was still chatting. Extremely quick completion/collection as long as you co... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scott and the two others I spoke to tonight were very helpful and patient when I didnt understand part of the process. Great customer service. Super chill and nice. I really appreciate everyone that h... See more
it feels so good, once u turn into that chat here. Doesnt matter who you get, that Team knows how to serve and treat their customers. Others should use this as an Example. Excellent Service.
Swift response and resolution Taken care of surprisingly quickly with no real issues Only had to clarify a few things but I was taken care of Scott helped fill me in on parts I didn't understand
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Coming from a genuine user who has used…
Coming from a genuine user who has used these services from other stores as well, i can whole heartedly say that this is by far one of the best out there for Wo Long GQ. The agent Valerie was very helpful ans patient. I hope they receive everything they desure. Keep up the good work.
Great job Scott!
Very friendly, hepful, and responded to my messages almost immediately. Thanks so much!
Some latencies in the delivery but you…
Some latencies in the delivery but you can trust them, everything was ok!
Quick and delivered
Lou was very professional
Lou was very professional, and patient in dealing with me, thank you!
Alyssa was very quick to respond and…
Alyssa was very quick to respond and attentive to any and all questions. Would recommend
Their service is very friendly
Their service is very friendly and everything is neat and correct. I worked with an agent named "William". All recommendations.
Very nice site and fast
Very nice site and fast, livechat Lucy answers very fast to your problem
It was pretty fast and service is so…
It was pretty fast and service is so cool
Fast and efficient service.
thanks Zoe for so much help me see next…
thanks Zoe for so much help me see next time <3
Very friendly and Awesome
Very friendly, good talker, willing to make certain that any problems preventing the sale were solved. An A+ Employee!
Easy Transaction
Very professional
Very professional, kind and helpful. Always great customer support and experience.
Fast and Friendly
very good communication and very quick
Fast and professionaly helped me resolve my issue
Quick to answer and address my issue and was very nice should give Sake a promotion! Just saying good help is so hard to find ^.^
Lovely experience
Great quick service
Jeffrey was incredibly patient and…
Jeffrey was incredibly patient and understanding
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








