NWS Motor Services Reviews 

169
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

TD4 engine died on my Freelander 2. NWS supplied an exchange short block to my local garage, James French in Oxfordshire. One small issue was quickly resolved by NWS and the new engine fitted. Almost... See more

Rated 5 out of 5 stars

From first the first call the staff were very helpful and courteous which put me at ease. The time taken to repair the vehicle ( Range Rover Sport Supercharger) was better than anticipated and the cos... See more

Rated 4 out of 5 stars

Within 30 hours of notifying NWS of a breakdown to my Discovery the vehicle was collected, problem identified (blown injector seal) and treated and vehicle returned to me. The work was completed und... See more

Company replied

Rated 5 out of 5 stars

My LR Discovery Sport engine & turbo ‘blew’ so I contacted NWS, who I had read about very positively in various Land Rover magazines. I have now completed 500 miles on their replacement engine whi... See more

Company details

  1. Auto Parts Store

Written by the company

Land Rover Engine Reconditioned Specialist for Freelander, Evoque, Defender, Discovery 3, Discovery 4, Range Rover Sport and Range Rover Vogue. Call Today 01948 840888!

NWS Motor Services - Independent Land Rover Specialists

Written by the company

We're here anytime for friendly advice
We are committed to providing the best customer service possible, we are always here to help with any Land Rover related problems whether you need a new engine or just some friendly advice.

Free Collection!!

Free Collection within England & Wales

We will collect your vehicle anywhere in England & Wales free of charge

Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(169)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

Thank you. Great job done friendly team and good service. Communicated all the way through the repair.

July 4, 2018
Unprompted review
Rated 5 out of 5 stars

An excellent service and honest advice.

An excellent service and honest advice.
The price you are quoted is the price you pay and you are not given any extra bills out of the blue. Communication is efficient and helpful which makes the stress of a problem with your car so much easier.
I really appreciated the help placing my car's engine and getting it back on the road particularly being collected from the railway station. Thankyou!

April 16, 2018
Unprompted review
Rated 5 out of 5 stars

NWS Highly Recommended

I have used NWS for a while now and always get an excellent and honest service. The front office team are very knowledgeable and courteous and The team of mechanics are genuine masters of their brief. Great job, highly recommended.

April 12, 2018
Unprompted review
Rated 5 out of 5 stars

Good honest service

Good honest service, very helpful and not overpriced. A fraction of the dealer cost, good premises and set-up, offered a fast turn around and very pleased with the results. Top class.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Many thanks to Sam and the team for …

Many thanks to Sam and the team for sorting my Discovery out once again. Running like a dream now, new turbo fitted. As the body was off, Sam checked the car to see what else needed doing to save additional costs later on. So new rear upper arms fitted, which were worn. Saving hours of labour.

Very proactive team, and a pleasure to deal with.

January 17, 2018
Unprompted review
Rated 5 out of 5 stars

Recommending NWS- There are so many companies out there …

There are so many companies out there that offer landrover engine reconditioning, it’s a minefield. Who to trust?! NWS have just returned my Landrover Discovery 3 having reconditioned my own unit following a knocking noise in the engine. Their communication throughout has been excellent, always answered my emails or rang me back. The car was with them for up to the stated 30 working days but because they kept me updated of progress I felt reassured. Following 200 miles of road testing, and a final check up on the ramps I have my car back and so far all perfect, it was even cleaned inside and out! Now running in the first 500 miles. Warranty is for 12months/max 30,000 miles.
Thank you NWS for handling this stressful, expensive and nerve racking (lots of cowboys out there!) process with professionalism. Really pleased to have my car back fixed.

November 24, 2017
Unprompted review
Rated 5 out of 5 stars

A good and efficient business to deal …

A good and efficient business to deal with. Courtesy car was provided which proved useful as the company are based out in the countryside. The procedure (auto gear box oil flush) was explained to me in detail prior to starting the job.
Their e-mail and 'phone contact when booking the appointment was first rate.
Highly recommend.

October 20, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for the review, we're always happy to help and provide advice where we can. Hope to see you again in the future, Adam.

Rated 5 out of 5 stars

Best services and quality

Fine shop, good search functions. Good Informations to match right material. Fast delivery to Germany. Good prices. All best. Thanks very much.

October 19, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Great to hear, glad you received your item in good time! Feel free to get in touch for any parts or advice you may need in the future!

Rated 4 out of 5 stars

Within 30 hours of notifying NWS of a …

Within 30 hours of notifying NWS of a breakdown to my Discovery the vehicle was collected, problem identified (blown injector seal) and treated and vehicle returned to me. The work was completed under warranty and was cost free, however I had to pay for the vehicle recovery. Having said this the collection and delivery rates were discounted.
Thank you Sam and colleagues for not turning a drama in to a crisis!

October 10, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

We really appreciate your feedback and the patience you've shown with the complication we encountered. We are glad you are back up and running and hope to see you again in the future. Many thanks, Adam

Rated 5 out of 5 stars

In addition to showing a real depth of …

In addition to showing a real depth of knowledge about Discovery which came up with a solution to an intermittent problem where the Main Dealers proposal was throw money ( a lot) and it might solve the problem, NWS took time and thought out the situation which has proved resilient.
They also took a good forensic look at the work invoiced from the main dealer which resulted in me being compensated by them.
I will certainly use NWS for future work on our Disco.

October 9, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

We really appreciate you taking time to review us, it's not our policy to throw money at it until something works, we would much rather spend time in the diagnostic stage to ensure the real problem can be addressed. Many thanks, Adam NWS

Rated 5 out of 5 stars

Purchased a freelander engine

Purchased a freelander, engine, delivered to the garage that fitted it ,found that the cylinder head to be leaking.contacted NWS,who dealt with my complaint promptly by arranging replacement engine and having faulty unit picked up ,now new unit fitted and running .and complying with the terms of warranty.
A big thank you to Sam and all involved with dealing with the issues in a timely and professional manner.would recommend to others.

October 4, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thanks for taking the time to share your experience and for being so patient, glad you are back up and running again!

Rated 5 out of 5 stars

Good experience with this company …

Good experience with this company replacing the engine in my Discovery series 3. Very professional and helpful. Would use them again and recommend to friends. Many thanks, great to have the vehicle back on the road!

October 4, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for sharing your experience, it means a lot to us!

Rated 5 out of 5 stars

A pleasure to do business with both now and hopefully in the future.

Having only been dealing with the company since the beginning of the year and being located in the Caribbean as an independent specialist repair shop for Land Rover Jaguar group vehicles I can honestly say they have given me impeccable service in all areas of there operation from complete engine units, cylinder heads,short blocks, and the full range of parts to actually rebuild our own units.
There knowledge tech support and advice on many engine issues has been priceless.
Having actually visited their operation on two occasions during trips to UK during this year and meeting many of the staff my total belief in there ability to deliver has been confirmed beyond doubt.
There swiftness of dispatch of both parts and complete units has been impeccable.

October 4, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Hi Ray, nice to hear from you! Thanks so much for the review! Hope everything's going well in Trinidad, hope to see you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look