NWS Motor Services Reviews 

169
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

TD4 engine died on my Freelander 2. NWS supplied an exchange short block to my local garage, James French in Oxfordshire. One small issue was quickly resolved by NWS and the new engine fitted. Almost... See more

Rated 5 out of 5 stars

From first the first call the staff were very helpful and courteous which put me at ease. The time taken to repair the vehicle ( Range Rover Sport Supercharger) was better than anticipated and the cos... See more

Rated 4 out of 5 stars

Within 30 hours of notifying NWS of a breakdown to my Discovery the vehicle was collected, problem identified (blown injector seal) and treated and vehicle returned to me. The work was completed und... See more

Company replied

Rated 5 out of 5 stars

My LR Discovery Sport engine & turbo ‘blew’ so I contacted NWS, who I had read about very positively in various Land Rover magazines. I have now completed 500 miles on their replacement engine whi... See more

Company details

  1. Auto Parts Store

Written by the company

Land Rover Engine Reconditioned Specialist for Freelander, Evoque, Defender, Discovery 3, Discovery 4, Range Rover Sport and Range Rover Vogue. Call Today 01948 840888!

NWS Motor Services - Independent Land Rover Specialists

Written by the company

We're here anytime for friendly advice
We are committed to providing the best customer service possible, we are always here to help with any Land Rover related problems whether you need a new engine or just some friendly advice.

Free Collection!!

Free Collection within England & Wales

We will collect your vehicle anywhere in England & Wales free of charge

Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A pleasure to do business with them

Friendly, knowledgeable, and helpful

Have used them for to maintain my Disco for three years.

Excellent firm

September 19, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thanks for taking the time to review us. Hope your Disco's running smoothly!

Rated 5 out of 5 stars

Massive thanks to Sam and his team

Massive thanks to Sam and his team. Got stuck with blown 5.0 S/C and NWS played a big part in getting me back on the road. A wealth of information and help. Parts were delayed as they didn't pass quality control, once they arrived I saw the attention to detail, you wouldn't tell them apart from brand new. Great service, thanks again.

September 12, 2017
Unprompted review
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Reply from NWS Motor Services

Really happy we could help you out! Feel free to call us If you ever need any advice, happy motoring!

Rated 5 out of 5 stars

Excellent

Excellent . very trust wordy ,excellent adviser and a very high standard professional people. The response it has been on spot .

September 11, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for your review, we're happy we could help. Kind regards, Ashley NWS.

Rated 5 out of 5 stars

A great surprise

You have been of great help not to pay the high prices that the dealer charges, you give the solution for the clients that we have. The only problem I find is the core that we have to pay in my case that I live in Costa Rica, but otherwise is a very good alternative to the problems of motor, differential and others that we have those that are dedicated to the brand Land Rover.
Best Regards

September 6, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for the review, we hope to deal with you again soon.

Rated 5 out of 5 stars

Quality Service

Speedy service, beyond helpful and went out of their way to open early so I could drop the car off and pick up a courtesy car and still be in time for work!

September 1, 2017
Unprompted review
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Reply from NWS Motor Services

We really appreciate your review and glad you made it to work in time!

Rated 3 out of 5 stars

delivery delayed as accounts didn't …

delivery delayed as accounts didn't tell the dispatch dept we had paid days earlier , also engine is not as per photo- didn't come with sump or manifolds

September 1, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thankyou for taking the time to write a review, we sincerely apologise for the delay - unfortunately it was overlooked with a couple of my colleagues being on holiday. We also send our apologies for having the incorrect photograph - the one pictured showed our Remanufactured unit (as opposed to the reconditioned unit) which comes with sump & manifolds attached. Kind regards, Adam NWS

Rated 5 out of 5 stars

Look after 3 for our fleet

Excellent service. they will put themselves out to help in an emergency. acn not fault them and would recommend them to friends and family

September 1, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for your review! We're glad to have helped you out.

Rated 5 out of 5 stars

Truly impressed with the quality of …

Truly impressed with the quality of product and helpfulness of staff even when we encountered a small problem after delivery.
Definitely recommend and use N W S again.

Steve Harris
Full Circle Services

July 18, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thankyou for your review Steve, we do our best to ensure problems don't occur, but when they do we do whatever we can to rectify them. We are always here to give a helping hand! Kind regards, Adam

Rated 5 out of 5 stars

I'm from Switzerland and experienced …

I'm from Switzerland and experienced end of may 2017 a motorfailure with my Rangie Sport 3.6 TDV8.
Fortunatelly I found NWS Motor Services on the Internet, contacted them and arranged a fantastic all inclusive engine pic-up service from Switzerland, engine remanufacture including ancillaries strip down and rebuild and delivery back service to Switzerland.
NWS did a fantastic job!!! Thanks NWS Motor Services.
Sorry for my english...

July 14, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thanks so much for your review, we're really glad you're happy with our services. Happy motoring! (your English is great)

Rated 5 out of 5 stars

Excellent

Excellent - very quick response, and polite.

July 13, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thankyou for your custom! Hope to see you again soon

Rated 5 out of 5 stars

Excellent advice and service

Excellent advice and service, if you got engine problems with land rover / range rover these are the people to use

July 10, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

We really appreciate your review, hope to see you again soon.

Rated 5 out of 5 stars

Exceptional Service

As a single woman I am wary of being bamboozled by garages and duped into spending money I don't need to but I felt extremely well looked after and safe in the hands of NWS Motor Services. Sam in particular is exceptionally knowledgable and helpful.

July 10, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Many thanks for your kind review, we're glad to have helped. Feel free to call again if ever you need advice, hope to see you again soon.

Rated 5 out of 5 stars

Excellent standards

Visited premises and all work is carried out to a high standard. Whole process explained clearly by friendly and processional staff. Highly recommend.

July 10, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thank you for taking the time to review us, we really appreciate your feedback.

Rated 3 out of 5 stars

Very good within the time to once …

Very good within the time to once deliver the engine but in the return of the bond it is more complicated
To date I did not always receive anything whereas the engine old was delivered on June 20th

July 10, 2017
Unprompted review
NWS Motor Services logo

Reply from NWS Motor Services

Thanks for taking the time to review us, I'm glad the delivery of the engine went well but I apologise that there was a delay with the surcharge - unfortunately there has been a few staff off ill recently but everything is now back on track. Feel free to email us if you have any questions info@nwsmotorservices.co.uk

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