O2gearshop Reviews 

861
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I first came across o2GearShop in the middle of December 2011 when I was looking to purchase a gift for a family member. The item I had in mind was the Mountain Hardwear Powerstretch Zip-T, and o2... See more

Rated 5 out of 5 stars

O2 Gear Shop is a great place to find top-of-the-line gear at super low prices. You won't have to wait long for your gear to arrive on your doorstep (unless it's a special order item) which allows fo... See more

Rated 4 out of 5 stars

I've purchased multiple products from this website. They've made mistakes, but they made up for it by offering me a more expensive item without additional charge. The shipping isn't the fastest ei... See more

Rated 5 out of 5 stars

O2gearshop.com offers the best combination of price, size variety, colors and brands on the web. It's always the first place I look when needing something. Recently I've bought several Patagonia fle... See more

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4.8

Excellent

TrustScore 5 out of 5

861 reviews

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4.8

All reviews

(861)

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Rated 5 out of 5 stars

Great price, fast shipping

I had never ordered from O2 but the price on a North Face fleece was too good to pass up. Upon completion of my order, they quickly sent a FedEx tracking number and it got here within a few days. Highly recommended and will purchase here again.

December 30, 2012
Unprompted review
Rated 1 out of 5 stars

I ordered 2 Northface Jacket's for my Daughter for Christmas Never got them or refunded they ripped me off

I am a victim of O2 Gearshop in Wisconsin I ordered 2 Northface jackets for my daughter for Christmas on DEC 3rd and it is now almost a month and they won't answer phones or emails and I'm out almost $200 MERRY CHRISTMAS to me and my Daughter!
I don't know what to do????
I want my money back or jackets I ordered and have no way to get in contact with these scam artist's?????
If anyone can help me? I can't afford to lose this money!
PLEASE HELP ME & MY DAUGHTER!
Thank You
Gina

December 29, 2012
Unprompted review
O2gearshop logo

Reply from O2gearshop

Gina,

My apologies for your frustrations with your order. Unfortunately your order was included in a small amount of orders we were not able to uphold our guaranteed holiday delivery. I assure you we are not scam artists. We are a website that experienced a significant growth in business that was not initially prepared to handle. We have hired additional staff and brought in new resources to improve our customer experience. We have learned a lot in the past month. It is our continued mission to provide the best outdoor products at great prices and providing an exceptional customer experience. Please accept our sincere apologies.

Rated 5 out of 5 stars

O2gearshop is AWESOME!!!

I ordered a Patagonia 3 in 1 jacket and pants. They arrived in days but the jacket was too small...had to send it back for a larger size..transaction couldn't have been easier!
I had the new jacket within the week! I highly recommend this website!!!!

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

O2 Gear Shop Rocks!

O2 has a fabulous selection and prices. I had to gear up my entire family to spend a winter snowboarding in CO. I purchased quite a few items from O2 and have been pleased with their customer service and products. I need a few more things and I'll most likely purchase them from O2.

December 28, 2012
Unprompted review
Rated 4 out of 5 stars

Great selection and customer service

Placed an order for an xmas gift, and the wrong item was shipped. The store was able to locate a comparable product for me (slightly upgraded) and overnight it to arrive in time. Very happy with the outcome of the situation, would shop again.

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

Great Deals! Name Brands! Fast Service!

I ordered at a busy time of year and was surprised to find my items arrived sooner than expected, considering I had placed my order over the weekend on a non-business day (Sunday). My son couldn't be more pleased with the item I bought for him. I will shop here in the future knowing I will get a quality product at a great deal and with exceptional delivery. Thank you, O2!

December 28, 2012
Unprompted review
Rated 4 out of 5 stars

Quality products at really low prices

Really competitive prices. Transaction went smoothly. Product arrived within a week. The jacket is really warm and of high quality. Would recommend O2gearshop to my friends and family. Overall the experience was good but I would say that the customer service needs to be improved. I needed to buy another jacket but the website showed Out of Stock sign, so I left a voice mail on their customer service number and also emailed them about my inquiry. Haven't received any response from them yet.

December 28, 2012
Unprompted review
Rated 5 out of 5 stars

Great price, great service, and a speedy delivery!

I couldn't have been more pleased. I placed an order less than a week before Christmas (on a Saturday yet), and UPS still pulled up Xmas Eve with my wife's gift! All the email information about my order came on a timely basis - I never felt out of touch with their staff or my order's status.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

Great Store!

Everything was great. They have a great selection and prices. I received my order on time with no problems. I would defintiely order from them again.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

Love o2gear!

o2gearshop has quality merchandise and great prices! What more can you ask for? Oh and fast shipping too! Love shopping o2, they carry all my favorite brands.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

A good selection of Patagonia

My granddaughter wanted a pullover, but sent info on the jacket. Will be returning and buying the pullover. Other than customer service returning my calls, (a busy season) I was very pleased with the pricing of gear shop.

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

2nd purchase just as perfect as the first!

These folks are great to work with and their prices are even better. My kids have a North Face fetish and this is the place to satisfy their needs without breaking dad's wallet. I've purchased two jackets from O2gearshop and I reckon I've saved about $80 vs. retail, all without having to visit the dreaded mall. Thank you 02gearshop!

December 27, 2012
Unprompted review
Rated 5 out of 5 stars

Best Prices and Free Shipping!

I just ordered a North Face Jacket for my girlfriend this Christmas and their price was $30 cheaper then anywhere else on the web! They also shipped it with 2 day delivery for free just to make sure it arrived before Christmas. I couldn't have asked for anything more. This is a great company.

December 27, 2012
Unprompted review

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