OANDA - Asia Pacific Reviews 

111
TrustScore 4 out of 5

4.0

Raffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG


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See what reviewers are saying

Rated 1 out of 5 stars

Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker beca... See more

Company replied

Rated 5 out of 5 stars

Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... See more

Company replied

Rated 5 out of 5 stars

I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... See more

Company replied

Rated 5 out of 5 stars

I started using oanda since 2018. I really enjoyed using this platform to trade as it has very low spread and commission fees I don't have to worry about swap fee that much as they charge very minima... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.


Contact info

  • Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore

  • +65 6579 8289

4.0

Great

TrustScore 4 out of 5

111 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(111)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Customer Experience

My experience with Oanda has been exceptional, particularly when it comes to their outstanding customer service. While most forex brokers offer comparable rates, what truly sets a broker apart is their commitment to client support – and this is where Oanda excels.

Their onboarding process was seamless, thanks to the dedicated support from Chin Loong, Shanice, Liu Hong and Ryan. Their friendliness and patience in addressing even the smallest queries demonstrated their genuine commitment to client success.

As a newcomer to trading, I prioritize quality education, and Oanda delivers excellently in this aspect. I'm particularly grateful for the insights provided by their senior market analyst, Kelvin Wong, whose analysis strikes the perfect balance between conciseness and comprehensiveness. Additionally, Oanda's in-person events have proven invaluable in building a stronger connection with the trading community.

I'm truly thankful to have chosen Oanda as my partner in my trading journey, and I look forward to continuing this rewarding relationship.

January 15, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Ryan,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Amazing insights and updates on trading…

Amazing insights and updates on trading for 2025 and feng shui insights.

January 15, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Antonio,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Good event

Good event. Enjoy market outlook talk and metaphysics bazi talk.

January 15, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Helen,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Event is informative and covers both…

Event is informative and covers both technical and metaphysics.. Food is great too. Overall well done..

January 15, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Lo Hung Yan,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Solid broker

Solid broker . No issue with deposit and withdrawal

January 15, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Owen

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 4 out of 5 stars

The good and the best

Great customer service, and a good suite of API product functionalities and documentation. Speed of execution and spreads may not be the best in the market, but definitely this is still the best and most affortable option for retail manual and algo traders.

January 3, 2025
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Vig,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

Oanda Experience

From onboarding by Chin Loon to supporting my trading journey by Shanice Yin Oanda team is consistently providing me excellent experience.

They both have been patient to explain to me in details and answer my inquiries promptly.

Thank you team Oanda for the support and wonderful experience.

December 26, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Gerald,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Good Service by Catherine Chan from Oanda

Catherine Chan from Oanda deserves a thumbs up. Certain information needed and she reply in email efficiently. She is very good with relationship building as well.

Looking forward and hopeful to support her more with her good service.

December 18, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Lim,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

i have a good relationship manager…

i have a good relationship manager Catherine ,she always update me about the new things and oanda is a great platform to do trading

December 19, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Wah,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 4 out of 5 stars

Friendly and quite efficient customer…

Friendly and quite efficient customer services.

The oanda mobile is easy to use. allowing to monitor and,or, trade when I am on the move.

The unique feature in oanda mobile app and platform allows me to have additional leverage when trading.

December 18, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Joomua

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

I am new on Oanda .i Would like to take…

I am new on Oanda .i Would like to take this review to thanks Shanice for her Kind assistant and the patient she Guide me.

December 16, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Gaius,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Easy to use and trusted

Company has a good withdraw rate and helpful CS representitives, the agent i was talking to answered all my queries professionally and gave a good company education to me as a consumer.

My issue was : Account activation after registering

Agent has escalated to relevent parties and has even done a follow up request pertaining to my issue but has assured me it is normal.

Agent has stated that it takes 2-3 Business days for the account to activate so do take note on that all newcomers

MT5 is the way to go so if you can find the symbol or specific market you are trading in, it can be found and added in MT5

December 16, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Abaddon,

We really appreciate you taking the time to leave us a review. We hope you continue to enjoy using our trading platform. If you ever need assistance, our support team is here to help.

Thanks,
Team OANDA

Rated 5 out of 5 stars

It’s a great platform

It’s a great platform, both MT4 and their prop platform. Have been a customer with them for 20 years

December 5, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Hoon,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Simple to use

Simple to use
The only app you need for daily trade. Gwen has been super helpful and super responsive whenever help is needed

December 5, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Ben,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

5 stars all the way

5 stars all the way, especially for Mr Chin Loong who have been super helpful and patient with me as i am new to this Oanda platform and interface. Fast withdrawals, within minutes! Will be doing all my tradings here from now on 🫡

November 26, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Joe,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Good experience with the firm

Good experience with the firm. Response speed and service quality is great

November 14, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Teo,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 4 out of 5 stars

Good sharing by Kelvin Wong.

Good sharing by Kelvin Wong.
Gain useful technical analysis..

October 24, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Kent,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

Rated 5 out of 5 stars

Good

Good, the short lesson, pointers are good.

Thank u

October 24, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Tai

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Trustable broker

Trustable broker, fast and quality customer service

October 24, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi John,

Thank you for your positive feedback! We're pleased to hear that you are happy with your trading experience.

Team OANDA

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