OANDA - Asia Pacific Reviews 

111
TrustScore 4 out of 5

4.0

Raffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG


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See what reviewers are saying

Rated 1 out of 5 stars

Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker beca... See more

Company replied

Rated 5 out of 5 stars

Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... See more

Company replied

Rated 5 out of 5 stars

I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... See more

Company replied

Rated 5 out of 5 stars

I started using oanda since 2018. I really enjoyed using this platform to trade as it has very low spread and commission fees I don't have to worry about swap fee that much as they charge very minima... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.


Contact info

  • Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore

  • +65 6579 8289

4.0

Great

TrustScore 4 out of 5

111 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(111)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

I recommend Oanda

1 - I find the platform easy to use with tools that make decision-making during trading effective and easy

2 - Gwen who is allocated to service my account has been really prompt in her responses and resolves issues that I encounter really quick

3 - Oanda provides networking with other traders and training to enable traders like myself become better at the craft

August 26, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi David

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Good service and platform access

Customer service is responsive, Customer service is responsive, went the extra mile even after office hours to figure out my trading issues. One of the few retail brokers that accepts API trades. Will be good if they expand their products in equity cfd.

July 1, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Dapton

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

oanda rm service is the best

oanda rm service is the best

August 16, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Ho Wenhao

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Useful

Useful, practical seminar!!

August 15, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Haruka

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Dinner and Learn

Enjoy the event (dinner and learn) where Kelvin shares some of the market insights.

August 15, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Market analysis

Getting support on time. Explained the market very well.

August 15, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Shahul

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

I hope I can give 6 stars

I hope I can give 6 stars. Gwen and Kelvin delivered over and beyond what was expected of them. Their customer care was next level. I attended several of the complimentary trading masterclass conducted by Kelvin. I always gained new insights from Kelvin and he answered all my questions with a good demonstration of knowledge. Gwen was diligent in collecting feedbacks to improve the customer experience. I feel that OANDA is a company I could grow with as a trader.

August 14, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Alan

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Very helpful

Very helpful

August 13, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi KR

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Excellent experience with Oanda

I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my questions have been very prompt. Deposits and withdrawals are a breeze. I also get invited to events where I get to network with other fellow traders. I highly recommend Oanda for any serious trader looking for a reliable broker in Singapore.

August 12, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Kar

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

The Best Platform Easy Deposit and…

The Best Platform Easy Deposit and Withdrawal with 0 hassle and 100% reliable. From a Singapore Trader.

August 8, 2023
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Yuz

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Shanice Yin my account manager is quick…

Shanice Yin my account manager is quick to follow up on my requests to check on the indices trading. She is patient and takes time in answering my queries.

As a new customer, it helps a lot. More importantly it provides the overall image of OANDA for a new client like me.

Well done Shanice!

Best Wishes
William

July 30, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi We Team

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

I have oanda for more than 10 years

I have oanda for more than 10 years. The funding with paynow is great move to transfer out within the day. Since it has a office in Singapore cus support is good.

July 26, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Lance,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Gwen is amazing

Gwen is amazing. You should try it yourself!

July 19, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Kwan,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 1 out of 5 stars

All good until you need support, shame. Cannot get my account sorted

Many days to validate my drivers licence and get my account going, after many tickets raised with support because the update details page didn't work.

July 1, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Isaac,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com.

Regards,
Team Oanda

Rated 5 out of 5 stars

Excellent Trading Platform

I opened the CFD account with Oanda since June 2022.
Along the way, I have been given very good supports from my account managers. Questions are always answered properly to my satisfaction. Their patience are very impressive! Trading with Oanda has given me a pleasant trading experience.
I like Oanda because it can be used in Tradingview, hence it is convenient for me. In addition, Oanda's Your Daily Dose of Market Insights by Oanda in YOUTUBE is very informative and added value for me. Kelvin Wong who host the daily insight program is excellent! He provided the useful things to make us a better trader.

July 5, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Tan,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 1 out of 5 stars

I withdrawal my money 9 days ago,I send…

I withdrawal my money 9 days ago,I send them a message every day The Tell me the same thing (we work on your problem) I dont think I will get my money.I didnt expected that from Oanda,once I will get my money will move to Another broker.

June 24, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Kirill,

We’re so sorry to hear your experience with OANDA was less than 5-stars and did not meet your expectations. Please help us improve by providing us with more information.

If you’re open to discussing your experience further, our support team can be reached on frontdesk@oanda.com.

Regards,
Team Oanda

Rated 5 out of 5 stars

very good,,

very good,,, and the response is fast

June 28, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Roni,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Great customer service

Great customer service, my account manager promptly replied to my queries and gave me good advice and guides to improve my trading knowledge.

June 21, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi tlhoo,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

Rated 5 out of 5 stars

Good service

My account manager is very responsible making sure my problem is solved.

June 19, 2024
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi HY,

We’re happy that you are pleased with your trading experience with OANDA. We strive to deliver the best client experience, and it's great to know we've done that :-)

Thanks again,
Team OANDA

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