OANDA - Asia Pacific Reviews 

111
TrustScore 4 out of 5

4.0

Raffles Place 1, One Raffles Place Tower 1, 048616 Singapore, SG


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Withdraw Denied 😠.. worst broker ever when it comes to deposit there's a thousand of methods but withdraw only 4 or 5 methods, which they still deny withdraw. don't put your money in this broker beca... See more

Company replied

Rated 5 out of 5 stars

Have been using them for over a decade when their office was situated at China Square Central.Choosing the right broker is like buying an insurance,you will never know a similar event like the Swiss... See more

Company replied

Rated 5 out of 5 stars

I have been trading with Oanda for more than 1 year now. My overall experience has been excellent so far. I get timely updates from my account manager (Catherine Chan) every week; responses to my ques... See more

Company replied

Rated 5 out of 5 stars

I started using oanda since 2018. I really enjoyed using this platform to trade as it has very low spread and commission fees I don't have to worry about swap fee that much as they charge very minima... See more

Company replied


Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service

Written by the company

OANDA Asia Pacific Pte Ltd (Co. Reg. No 200704926K) holds a Capital Markets Services Licence issued by the Monetary Authority of Singapore. A trusted, regulated broker, OANDA offers competitive spreads on a wide range of CFD markets, including indices, forex, commodities, metals, and bonds to residents of Singapore.


Contact info

  • Raffles Place 1, One Raffles Place Tower 1, 048616, Singapore, Singapore

  • +65 6579 8289

4.0

Great

TrustScore 4 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(111)

138 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy and on target

When query is raised, the speed and accuracy of response is extremely vital. Both very well served here

October 30, 2023
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Thank you for your time to leave this review! Happy trading with OANDA :-)

Rated 3 out of 5 stars

Really High Fees but trustworthy

Did not think they deserved 4 stars because of how high their pricing is. That's really the only issue. Your money is safe with FDIC insurance, government backed, etc but if you went with an offshore broker you get so much more, I'm talking fees and spreads with at least a fifth of the price these guys charge. Also if you're in US, you unlock trading indices.
Great customer service.
Probably best for traders who want to catch longer term calls

April 26, 2023
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Hi Daniela,

We are grateful that you took the time to share your feedback about OANDA here.

Client satisfaction is our top priority and we are happy that you enjoyed your trading experience so far and valued our client support - even if you're not satisfied with our pricing.

Thanks,

OANDA Team

Rated 5 out of 5 stars

Trading account blocked

I had issues logging in to my trading account, which was then blocked by the computer. I then asked the Virtual assistant for help, and it got agent Angeline on the line. Within minutes, she unblocked my account and I was able to trade again.

August 29, 2023
Unprompted review
OANDA - Asia Pacific logo

Reply from OANDA - Asia Pacific

Thank you for your review, Alfred! We're happy to hear that Angeline was able to fix your issue and made a difference to your trading!

Rated 1 out of 5 stars

Absolute fraudsters

Absolute fraudsters, opened a trade and after opening the trade, my spread went from two pips to 18 pips. They also froze my trade for an approximately an hour or more. Couldn't close my trade because of the spread and ended up losing on what should have been a good trade.

June 26, 2023
Unprompted review
Rated 1 out of 5 stars

A day after my previous review

A day after my previous review, they sent an email to provide more documents (it means it took at least 10 days to send me a simple email).
Oanda’s reply to my review is just a claim to convince others that the problem is mine.
It's ridiculous.

June 15, 2022
Unprompted review
Show reviews in all languages. (111 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look