I would give zero stars if I could. Avoid at all costs. I am so shocked Wowcher are still dealing with this company after now seeing all the reviews. I ordered through Wowcher a sol de janeiro body se... See more
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AVOID THIS COMPANY, NO HELP WITH FAULTY GOODS
My first order from obero was a boxing machine, when it arrived it was second hand, the second item was a sweeper mop that did not sweep up and this item they wanted me to pay postage for return, their problem so they should pay, they keep asking for video evidence that I have sent twice and are still asking, avoid this company
Avoid, avoid, avoid!
This company is a complete joke. Bought lawn aerator shoes from them via Wowcher. They arrived late and faulty. The straps are broken and they do not stay on the foot/shoe. Sought a refund via Wowcher within 7 days. Now mid August and not resolved. . Oberobiz stating they will not refund as I have had the product too long before the fault developed, despite receiving proof that I applied for the refund within stated timeframe. This is now going round and round in circles from me to Wowcher to Oberobiz and back again. Total scam! Avoid at all costs. I will not be purchasing from them again and feel I have also been let down by Wowcher.
Please don’t buy from this company
Please don’t buy from this company. If you do just hope it doesn’t stop working.
I bought a wifi door camera from this company on Go Groupie in June 2025. Worked fine until the 10th of August when it lost the Wi-Fi connection and wouldn’t reconnect. Contacted Oberobiz who said any defect had to be reported within 30 days, so my 66 days of use before breaking isn’t covered. Spend a bit more and buy from a reliable company.
Foldable Travel Duffle - DON'T
Used Wowcher to buy a 'Foldable Travel Duffel Bag' from here, when it arrived I was disappointed in how cheap it looked but assumed it was fit for purpose.
The metal clip holding the cross body strap, snapped as I was walking through London carrying the bag. Absolute garbage if you carry more than a tissue in the bag.
Great company with great products
Great company with great products. I would highly recommend Obero. Genuine company and genuine products. Excellent two way camera. ⭐️⭐️⭐️⭐️⭐️
Terrible service
Hi.
Merchant asked me to send product return on my cost. Why i would return the products if it works.
Horrible service.
Please issue me return label and refund me fully.
Thanks
Con Artists
Ordered a micro current skin tightening device (falsely advertised as Feipushi brand). Absolutely rubbish, doesn't work at all, doesn't even charge up. Ordered through Wowcher who are neglecting to verify whether the merchants they advertise are reputable.
Absolute scammers
Absolute scammers! Bought V5 video doorbell, worked for a few days then stopped. It’s advertisement states you don’t need to subscribe to any subscriptions, but this is false advertising. Reporting to Trading Standards as they are conning people. AVOID AT ALL COSTS!!!!!
I would give zero stars if I could
I would give zero stars if I could. I bought a Taylor Swift backpack set for my granddaughter, but what I received was nothing like what I ordered. I emailed the company, and they have since updated their pictures to include the backpack that was not an option. Please don't waste your time and money. This site is a complete scam!
-5 stars, do not use.
This company are selling items via Wowcher *side note to check who supplies or fulfils orders from this site before purchasing.
The sweeper and steam mop that is advertised, neither mops or sweeps as you would imagine.
When I raised the lack of functionality I was offered a 10% refund, OR to send the product/s back at my own cost for a full refund.
The company even confirmed that the item was a duster, and would only "absorb" dust. I sadly can't upload pictures here.
Awful customer service who just want to argue and then start changing timelines for a return (if you even wanted to do that). Again can't upload the evidence here but time frame to return the item went from 3 days to 2, meaning it would have to go back via a pricey postage method to ensure it arrived within their window.
If I could give a minus star rating I would. I will be checking suppliers on Wowcher before any purchase in future. In fact I'll probably stop using it altogether.
Bought garden sculpture rubbish
Bought garden sculpture When it arrived it was self assembly and looked like it had been designed by a child with mechano set. Put straight into bin.
Was purchased via Wowcher so they need to get their act together .
AVOID
PLEASE DO NOT USE THIS COMPANY
Ordered 2 pairs of shoes from wowcher from this company, returned both and only giving a refund for 1. They keep making excuses and it's like you are constantly talking to a robot. We have been trying to solve this issue since January.
Please avoid in anyway you can! Would give them zero stars if I could.
Steer clear of this company
Steer clear of this company. It should be shut down. 38 days and still waiting for my item. Any other companies thats using this as a platform for their business you are just as much to blame
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Goods stopped working but they don't want to know if it's after 30 days
DO NOT USE!
DO NOT USE!! The reviews are spot on. This company are crooks. Bought a hairdryer via wowcher that never worked and they refused to refund me.
Fake K18 Products
I purchased X2 K18 hair masks. On receiving the products, it was clear straight away these products were fake and not genuine. I immediately contacted Wowcher via WhatsApp the same day and alerted them due to safety concerns and also to begin the process of obtaining a refund due to it being a faulty product. I was advised to submit a refund request through the returns portal. I completed the request on the same day and have email acknowledgment the return had been accepted. I returned the products and attained proof of delivery. I am now battling with both Wowcher and Oberobiz for my refund as they are claiming the returned products were received after 30 days. I have stated clearly my statutory rights for a FAULTY product are as follows: 'If you've owned the item for less than six months, the retailer must give you a full refund' therefore the date of return is well within the statutory rights period. I have contacted both companies and neither are yet to acknowledge my statutory rights for a faulty product or provide a refund. I will be left with no choice but to take them to the small claims court.
AVOID!
AVOID!
Wish I had taken note of the reviews before buying. Purchased a board game via Wowcher which arrived severely damaged. Contacted the ‘merchant’ as instructed with images of the damaged box. Was advised that as the contents within the box weren’t damaged I would be responsible for paying the return postage. This was purchased as a gift and could not hand it over due to the poor condition it arrived in. Spent 3 days getting the same standard answer from Alice, who was not helpful at all. “Dear customer…” my name is on the order - address me as a human being please! Wowcher did not seem bothered and kept referring me back to the merchant. I will never use Wowcher again. Utterly useless and shameful.
They are thieves don't but anything…
They are thieves don't but anything from them they send you a fault item by the time you communicate back and forth it goes on for 30 days they ask you to return the item then they keep it and they won't return the item back to you or give you back your money. There low rating should say it all
Do not buy from this company through…
Do not buy from this company through wowcher. Bought a hairdryer that did not work from the off.
It was a present so bought in nov not discovered until Christmas.
Sent them the email they asked for videos of the fault which I did. Then they said would refund or replace then a week later they said as it was o ver 30 days since purchase would not do anything.
Contacted wowcher who have CC'd in the emails but still wont do anything.
Do not respect consumer rights act at all. DO NOT BUY FROM THIS COMPANY!!!
Do not buy from this company the…
Do not buy from this company the products are laughable and then you return through Evri with tracking as suggested and even though you have proof it was delivered back to them they didn’t refund! Wowcher use them! Terrible company they do not communicate properly or respond to questions.
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