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Rated 1 out of 5 stars

They will try and rip you off they said my Samsung flip 6 was worth 350 so I said ok and sent phone now they claim the gps doesn't work so they said 20 lol total rip off eco atm in wallmart offered me... See more

Company replied

Rated 5 out of 5 stars

Perfect this time!! Better experience with 2nd iPhone trade in. Prompt. Accurate. Honest. Better than Gazelle experiences which is why looked elsewhere for these 2 iPhone trade-in's. 1st iPh... See more

Rated 5 out of 5 stars

A very simple process, just input your phone information, they give you a quote if it meets your price, then agree, give them your Paypal email and they give you a USPS Priority Mail label. You packag... See more

Rated 5 out of 5 stars

OCBuyBack has been by far the best phone selling company I have used. They are very professional and respond to questions very quickly. They also have very speedy payment and offer payment by check or... See more

Company replied

Company details

  1. Cell Phone Store
  2. Electronics Store

Written by the company

OCBuyBack is a national cell phone buyback company and distributor of high end gently used electronics. We strive to provide our customers an easy way to buy and sell quality devices. We work hard on making sure all of our customers are satisfied with their purchase.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

273 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

Excellent! Was able to send my old phone in and was paid as soon as they received it! Would do business with them again!

January 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy. I only had to provide a box, shipping label and everything was provided! I got a good appraisal, even though the phone was in worse condition than I thought, It was still a fair price. I got my money through PayPal a few hours after accepting the offer.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Tried selling through swappa

Tried selling through swappa, but didnt have any other sales through them so I was an unreviewed seller so little to no takers. Got a high bid from OCBuyBack and sold to them. Was fast and got paid within 3 business days. Easy.

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Super smooth transaction

I had originally sent my Samsung phone to IWM for a higher sales price, but they screwed up and told me my phone was a different model, it's battery was shot and they would only give me a small fraction of the original quoted price.
I got the phone back sent out to OCbuyback and super smooth transaction. Recommended.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Skeptical at first but a great experience overall.

Getting a quote was simple, mailing the phone in was easy enough and the window in which I had to mail it off was generous enough. The time table I was given for a turn around was good and my payment was sent promptly. Every aspect of the process was true to their claims and I got the best value for my phone. I will be recommending them in the future and I will look to them the next time I look to offload a phone. I was skeptical at first but I trust in OC Buy Back after my experience.

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy Business

It was originally very difficult to bring myself to ship my mint iPhone off to a company that I had never dealt with in the past. I am so glad I did. This business is very professional and the transaction was excellent. My payment was sent to me very promptly.

Be certain that your device meet their specification requirements and you will have no issues. I will definitely do business with OCBuyBack again.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great Experience :)

Selling my device to this company was seamless, their process for buybacks is great and I got my payment right after my device was confirmed.

If you are looking to sell any of your used or new devices definitely give them a shot. Great price offers.

Hope this review helped someone trying to sell their old tech. Cheers.

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

OC Buy Back gave me the best possible…

OC Buy Back gave me the best possible price anywhere for the Xbox One X i was selling almost $40 more than Gamestop ,also if you send in an item the OC BuyBack and they assess it and cant offer you full price you get the option of either taking their new adjusted price offer or they will send it back to you at no cost to you.. Free shipping both ways means even if your sale doesn't work out your no worse off than you where befor ,might as well try Oc Buy Back out befor taking less for you items.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

O.C. BuyBack Great place to sell your unused phones, tablets or smart watches...

If you don't have the time or patients to sell your unused phones or tablets but still wanna get paid a decent amount. Then O.C.BuyBack is the place you wanna go. Get a quick quote on there website if you like what there offering accept print out your free shipping label and so your device. Or head to there location and drop it off personally. If anything changes they'll update you and see what you wanna do before they move forward with your transaction. Its about as easy and simple as anyone could hope for...

January 6, 2023
Unprompted review
Rated 2 out of 5 stars

Big disappointment

Big disappointment. Sent a phone in pristine condition, they claim it's got issues and offer less than half the original price or they'll send it back. What are you going to do? Take the weak offer and move on. Sorry, can't recommend.

March 29, 2023
Unprompted review
OCBuyBack logo

Reply from OCBuyBack

Hello Edd & Cynthia,

We are sorry about your experience. I have looked into your order details an am all caught up. It looks like you submitted an order for a Pixel 4 in "like new" condition. Upon inspection and grading your device was given a grade of "good condition" due to minor scratches consistent with normal use. Unfortunately devices in "like new" condition must be in perfect condition without any imperfections such as minor scratches on the screen or housing. We sent out the re-quote for the correct condition of "good condition" or the option to have the device sent back at our cost. The re-quote was accepted and the payment was promptly issued. We hope this reply answers any questions or concerns you may have had.

If you have any question about our condition guidelines please reach out to us at support@ocbuyback.com

Kind regards.

Rated 5 out of 5 stars

Great service

This was the second time I've sold my phone with OCBUYBACK. Both times the device and advice on what to do to your phone when seeing it was spot on. They have me a very fair price for my phone. Payment was nice and swift revived my check with in 6 days. Actually the whole process of returning it and receiving the check was about 10 days. You won't be sorry doing business with this company.

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service & Fast Payout!

I shipped ocbuyback my iPhone 13pro and received my payout within a few days. Just be honest during the quote about the condition of your device and they will pay you what it's worth.

January 12, 2023
Unprompted review

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