The guys that came to do a deep clean did so with gusto on one of the years hottest days - they were able to do the majority of tasks in the time which was amazing thank you so much 😊
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sometimes turn up late which irritates us, however service is good. Thanks guys 👍
After initially being hesitant about hiring a cleaning service, the experience with OCD has been nothing but great. Always show up early/on-time, do a great job and use up all of the allotted time... See more
Aggy is very thorough and goes the extra mile & thinks of everything. If something needs replacing or repairing she notices & brings it to my attention. I can recommend OCD services.
Company details
Written by the company
Small, local business offering professional cleaning and domestic services in the South Wales region. Additional services include a professional ironing and laundry service with collection & delivery!
Contact info
Covell House, Grafton Lane, NP19 0AT, Newport, United Kingdom
- 01633526726
- hello@ocdcs.co.uk
- www.ocdcs.co.uk
4.4
Excellent
345 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
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I am quite satisfied in the main but…
I am quite satisfied in the main but have been disappointed that it does not seem to have been possible to have sent me the same cleaners regularly as I have requested.
Ruth Deitch
December 14, 2020
Same great service I always receive…
Same great service I always receive from the team. Lively people, friendly and efficient service. That’s why we came right back.
November 23, 2020
Thanks so much amazing team and job!
November 17, 2020
Reply from OCD Cleaning & Domestic Services
Thank you so much for your review. We're really pleased you're happy with the service.
Excellent company with excellent…
Excellent company with excellent service.
Happy to use them goimg forward
November 16, 2020
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review Michaela, we're really pleased you're happy with the service :-)
Always excellent service
Always excellent service. Helpful and flexible. Can't recommend enough.
November 9, 2020
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review. We've really enjoyed working with you and looking after your holiday let & look forward to continue working with you into the future.
Great service
Happy to recommend. OCD are very reliable and efficient - consistently cleaning to a good standard. On the odd occasion we have needed to share feedback they have listened and acted swiftly.
October 27, 2020
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review S Kent! We've enjoyed working with you & look forward to continuing our relationship moving forward :-)
I’m very happy in the standard received
I’m very happy in the standard of cleaning and care in safety that I received. It lived up to my expectations and just so glad to have found this company for regular cleaning needs.
Would recommend to all.
Thank you
October 26, 2020
Reply from OCD Cleaning & Domestic Services
Thanks for your review Kimberley, we're really pleased you've been happy with the service you've received. We look forward to continuing to work with you.
Thorough and professional cleaning
October 12, 2020
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review - we're really pleased that you've been happy with the service :-)
What a great service and team
What a great service and team. Very efficient, service with a smile. Can't recommend them enough.
October 9, 2020
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review Allun, we're so pleased you've been happy with the service.
Great company
Great company, sort my house cleaning out and do the ironing always professional and friendly
October 3, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks for the review Russell! Great to hear you're pleased with the service.
Our cleaning company
Very reliable and very thorough do all the odd places where you can get to and move to clean under furniture. The staff who come are smart and friendly. Mind I do really like to stick to Natasha as she knows what I really need done and does it to my expectations. I would recommend them to anyone.
September 26, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks for your review Sandra. I'm very pleased you're happy with the Service from Natasha!
Great Service
Nothing is ever too much and lovely people to work with!
September 25, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks for your review, pleasure working with you too!
They do an excellent and thorough job.
September 24, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review. We’re very glad you’re pleased with the service!
Superb cleaning service
Superb cleaning service. House like new.
Would highly recommend.
September 17, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review, we’re extremely pleased you’re happy with our service
Cleaners threw out stuff that I needed…
Cleaners threw out stuff that I needed such as parts of a steam cleaner and a pillowcase, when challenged about it they claimed not to have known and said they must have fallen in.
They are good at what they do, but need to watch them when they are throwing stuff out, will only have them again if 2 different people
September 16, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thank you for your review Richard.
Following our conversation re the above it’s our understanding that the items that you weren’t able to find were located in the property by our team, and nothing was thrown out.
I’m glad that we were able to help you with this and that you were happy with the results of the clean/declutter.
Many thanks!
Excellent service throughout
September 16, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review Mark - we’re very happy you’re pleased with the service.
OCD Cleaning - One off deep clean
OCD Cleaning have just completed a one-off deep clean in our 4 bed detached house and the results are incredible! The whole experience was very positive, from the contact with the office through to the completion of the clean.
As we are no longer living by the property the team were very accomodating. E.g. Picking up and returning keys. Providing evidence of the finished result.
A very professional company! Thank you!
August 31, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks so much for your comments Rachel, I’m really happy that we were able to complete this for you, and provide such a great experience even given the distance!!
Many thanks!
Quick service
Quick service! Very friendly and trustworthy! Excellent clean! Would definitely recommend!
August 26, 2020
Unprompted review
Reply from OCD Cleaning & Domestic Services
Thanks so much for your review. We’re so pleased you’re happy with the service.
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