OCM Business Systems Reviews 

299
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional overall performance. Customers frequently state that the laptops arrive extremely quickly, perform exceptionally well, and look completely brand new. Consumers also appreciate the secure protective packaging, smooth website navigation, and overall fantastic value for their money. Buyers consistently note that purchasing is a straightforward process, making online transactions simple, reliable, and satisfying. Some reviewers were not entirely happy with occasional delivery delays, damaged shipping boxes, or unexpected scratches on the display. A few people also mentioned concerns regarding button functionality or needed better pre-purchase research details before buying.

What people talk about most

Delivery service

Clients share satisfaction on delivery service, frequently highlighting super quick shipping, prompt arrival... See more

Quality

Users describe positive interactions with quality, noting that the laptops consistently arrive in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not. I did look up on amazon and brand new ones were not that much more expensive...but I coul... See more

Rated 5 out of 5 stars

Amazingly high standard and clean laptop. Much better than expected. Liking forward to trying it out. I've night 3 from here now over the years and they're always great.

Rated 5 out of 5 stars

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(299)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality product

This is my second purchase with OCM and you didn't let me down. I was a bit nervous because the one I bought this time was Grade B but the product has no visible scratches or wear and tear from previous use. The laptop is clean as new. Extremely happy with the purchase and in the future, OCM is preferred choice for Laptops.

June 26, 2025
Rated 5 out of 5 stars

Best source at best price

I think this is the fourth laptop I’ve bought from OCM!!

I wanted a Lenovo Thinkpad. I was very specific at the time that I wanted Lenovo as they’re built so well. I had been working in a corporate and became aware that these places upgrade frequently and outsource the disposal of decent machines.

The first one was in such great condition that I’ve always come to OCM for laptops.
I’ve had two for me, one for my daughter made my brother get one, and got my parents one when their desktop was slow.

Condition has always been better than advertised. Sometimes it feels risky to buy something that’s grade B, but I’ve never had any sense they are less than a perfect example of a well cared for device.

There’s definitely a comfort to buying from a business, compared to peer to peer sales avenues.

This time the hardest desicision was choosing between a Macbook Pro, a Surface Pro and the Levono Yoga, as they had broadly similar specs and all looked excellent in their own way. (went Yoga for the tablet & laptop combo).
Delivery is always Superbly packaged and usually next day.
I'm so pleased at OCM's stellar service that I've taken the time to write out this review.

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

These guys saved my bacon when my…

These guys saved my bacon when my laptop charger died. Knowing they offer a reliable service (bought a laptop from them last year) I called them up late on a Friday afternoon in a panic and they organised a new which was delivered early the following week - free of charge. You don't get that kind of excellent service very often!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Good value for money…

The laptops I purchased were carefully packaged and delivered in good condition. It’s good value for money based on performance. Would definitely recommend. Thank you!

Jerome, London

May 19, 2025
Rated 5 out of 5 stars

Good price for the spec

Good price for the spec. Laptop delivered had an 1185g7 cpu when the one ordered was an 1165g7 so very happy with that. Condition very good for a 4yr old refurbished machine. Battery life ok for the age. All im all very happy customer. Have purchased from OCM before, will certainly do so again.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Super easy!

Super easy to place an order. I was very impressed with the speed of delivery and how my item was packaged.

March 10, 2025
Rated 5 out of 5 stars

Excellent customer service

I've bought several refurbished laptops from OCM over a number of years and all have been great. They have been accurately described and lasted many years. It is great that these laptops can be given a 2nd life.
OCM were my 1st choice when I needed another laptop recently and Jack was very helpful in narrowing down their wide selection of laptops. Once selected, our laptop was ready to collect the next day. The customer service is excellent and I'm very pleased with my latest purchase.

January 13, 2025

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