A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not. I did look up on amazon and brand new ones were not that much more expensive...but I coul... See more
Amazingly high standard and clean laptop. Much better than expected. Liking forward to trying it out. I've night 3 from here now over the years and they're always great.
The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued... See more
Company details
Written by the company
The quality choice for buying refurbished laptops and computers for over 35 years.
Contact info
2 Ascot Road, WR10 2JJ, Pershore, United Kingdom
- 01386 555008
- customerservices@ocmbiz.com
- www.ocmstore.com
4.8
Excellent
299 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Laptop is great! Looks & Runs like NEW
Laptop is great and looked and ran like new and couldn't be happier
October 31, 2025
Laptop review
Was pleasantly surprised by my laptop, performed even better than anticipated and was an easy, simple purchase.
October 29, 2025
Unprompted review
HP Laptop
I purchased this renewed laptop for my son for his A levels. It is small and compact, with good battery life, for him to take to college and do everything he needs to do.
October 13, 2025
My overall experience was good
My overall experience was good. Website is easy to use, product is good, delivery and packaging were good too. I think you could have mentioned scratches on display would have been helpful as would not have bought product.
October 13, 2025
Reply from OCM Business Systems
Thank you for your order and review Christine!
Kind regards,
Toby
OCM
Bad delivery - great product
The planned delivery was Monday, I waited in all week and the parcel arrived on Friday. This was because the delivery label had only a partial address on it.
A very frustrating week - the dog was unamused that it missed its walks all week.
The product is great - just as expected. Slight dent on the front of the laptop lid - but otherwise lovely.
October 10, 2025
Reply from OCM Business Systems
Hi Jacquetta.
Thank you for your purchase on the OCM Store.
Having taken a look at your order I can see that when the order was placed, the house number was not entered at checkout. All labels are created automatically via Shopify and are not generated manually.
I am glad to see however that your laptop has been delivered and is as expected for a Grade B device.
Thank you,
Toby
OCM
Efficient and good prices
Always helpful and quick to sort out any business needs.
Good prices and knowledgable team. Our go to company for any IT solutions
September 15, 2025
Unprompted review
Reply from OCM Business Systems
Glad we could help Ben.
Thank you,
Toby
OCM
OCM's time management is spot on
OCM's time management is spot on. They return their messages prompt and above all their prices are competitive from my point of view.
August 27, 2025
Delivered in 2 days in excellent…
Delivered in 2 days in excellent condition. The price was amazing one happy Grandson.
September 3, 2025
Good experience
Easy to navigate page, good prices and good selection of Laptops to choose from. Communication with seller was good and delivery was on time. The item was well packaged.
August 13, 2025
Laptop arrived quickly and is as…
Laptop arrived quickly and is as described, good service!
August 21, 2025
fabulous laptop
fabulous laptop, very reasonable price and delivery and service excellent.
July 29, 2025
Great experience
Great experience! Laptop was dispatched quickly, priced very reasonably, and arrived in excellent ‘B’ grade condition just as described. Even came with a charger included. Very happy with the purchase!
August 6, 2025
Couldn't have asked for better!
Couldn't have asked for better - great product, great price and exceptionally fast delivery. Thank you.
July 24, 2025
Great products at affordable prices
July 3, 2025
No paperwork with offer of return terms…
No paperwork with offer of return terms , older unit than ordered , loose keys and screen brightness issue ,
June 23, 2025
Purchased Surface Pro 7
Purchased Surface Pro 7 - came very quickly, tracked delivery with DPD and had to be signed for , none of this leaving it on the door step carry on. Came with a Microsoft Type Cover which was not mentioned on web page when purchasing. Good service nice product
July 4, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.