OCM Business Systems Reviews 

299
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, describing their purchases as smooth and simple. Customers frequently praise the remarkably fast delivery service and extremely secure packaging that reliably keeps items safe throughout transit. People consistently note that the laptops arrive looking brand new, work perfectly, and offer fantastic overall value for money. Some reviewers were not happy with minor product imperfections, mentioning occasional scratches on the display screen, a slight dent on the lid, or minor button malfunctions. A few individuals also experienced logistical challenges or delays with courier services when trying to return or receive parcels.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction as devices arrive in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap.... See more

Rated 5 out of 5 stars

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not. I did look up on amazon and brand new ones were not that much more expensive...but I coul... See more

Rated 5 out of 5 stars

Amazingly high standard and clean laptop. Much better than expected. Liking forward to trying it out. I've night 3 from here now over the years and they're always great.

Rated 5 out of 5 stars

I have yet to receive my laptop. It's my fault as I forgot to clear it with customs in time. It was sent very fast, and I was informed. Only that my VAT refund was not processed in time compared to th... See more


Company details

  1. Computer Store

Written by the company

The quality choice for buying refurbished laptops and computers for over 35 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(299)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

My daughter loves her “new” MacPro

The MacPro is in excellent condition cosmetically and my daughter is very happy with it. While there was a problem with the initial purchase (a different laptop), they let me know immediately, issued a full refund and provided a discount if I ordered a different laptop, which I did. Great customer service and communication.

February 26, 2026
Rated 5 out of 5 stars

I bought my Lenovo laptop four months…

I bought my Lenovo laptop four months ago (The second laptop I will be buying from them, The first one was a Dell laptop more than a year ago). I have not regrated one bit. The laptop is in great working condition. Their customers service is also excellent. Communicated excellently well with their customers. The packaging was excellent. Thank you OCM Business Systems

November 12, 2025
Rated 5 out of 5 stars

OCM Stores - A brilliant company to deal with

A brilliant company to deal with. The Surface Pro I bought was apparently B grade, but was in fantastic condition. It also came with a keypad cover that was an official Microsoft model, so not cheap. This was also in great condition. Will definitely use them again, especially as they are less the 5 miles away!

February 18, 2026
Rated 5 out of 5 stars

Easy to look up laptops but delivery…

Easy to look up laptops but delivery was late and the box very damaged but thankfully the computer was not.
I did look up on amazon and brand new ones were not that much more expensive...but I could only look on the computer I just bought.
Do some research before buying.

November 14, 2025
Rated 4 out of 5 stars

Reliable, fast and organised

The laptop I ordered came very quickly, well-packaged and looks almost like new. The only reason I didn't give five stars is because the camera and audio don't appear to work very well in online meetings - this is part of the issue with choosing a refurbished machine, rather than OCM as an organisation, which seems very reliable and well-organised. Would certainly consider again.

November 5, 2025

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