This is my 3rd purchase at Odabaia. I never experience the problems with the purchase or the delivery on time. I purchased their new Watercult collection and its lovely. The sizes are on the smaller s... See more
Company replied
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Delivery took quite a while. Transport does cost a lot, even though it said, „free delivery“. There‘s even a management fee, which wasn‘t stated upfront. Customer service super slow response. Have... See more
Company replied
My swimsuit has not arrived. It is now the 17 December. It was ordered on the 4 December. Very disappointed- normally Ôdabaïa have been good! Hi
I am a very happy customer. Good quality swimwear. the exchange of wrong size of the bikini went smooth and quick. Good and solid customer service with quick refund. The order came in 24h, super speed... See more
Company replied
3.3
Average
802 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Will use this company again for swimwear
July 25, 2018
Unprompted review
Speedy delivery and quality product
July 15, 2018
Unprompted review
Great..! It was a nice no hassle shopping experience..!
Great..!! I am thrilled with my experience using this company for the first time..!! Arrived on time no problems..! I would definitely use them again..!! 🙂
July 4, 2018
Unprompted review
I have not received the order yet,
I have not received the order yet,! Great apart from that
July 3, 2018
Unprompted review
Reply from Ôdabaïa FERME
hello marcia,
you contacted us to inform us that you had not received your order yet and we decided to send you an express order 24 that you received
you even congratulated us and we thank you
"Thank you so much the parcel has arrived and the items are beautiful 👍👍💕
Marcia gibbs
Sent from my iPad"
our priority is to satisfy you!
Mission accomplished :)
Thank you for the great and special…
Thank you for the great and special service.
The clothes are very beautyful and in the correct size. Very fast ordertime.
Thanks a lot
June 30, 2018
Unprompted review
Love my new bikinis
Love my new bikinis!
The price is amazing and the products are great.
The purchase procedure was a little bit difficult due to the homepage and it’s payment system but in the end I’ve got my order fast and the items are all as expected .
June 24, 2018
Unprompted review
Great product porfolio but it was…
Great product porfolio but it was totally unclear that the taxes were not included. I felt somehow cheated....
June 5, 2018
Unprompted review
Reply from Ôdabaïa FERME
hello janna
I am aologize that your disapointment but the information that you are likely to pay customs taxes is clearly indicated on our site and in our Terms and Conditions
for this reason you do not pay the French tax.
See you soon
justine
I ordered beautiful denim bikini from…
I ordered beautiful denim bikini from Seafolly. I used the Live Chat before ordering to clarify some information on the item. It was late a night and a person helped. Item ordered, received and realised the bottom were too tight and I needed to exchanged. This is when I realised there was no free returned envelop to swap the item. I used the Live Chat and nobody answered. I emailed, no answer. I realised then by reading the return policy that you had to get some RMA number thing to return. I emailed again to get that number and next steps. No answer. I emailed again for a full refund. No answer. They seem to only answer questions for purchase but nothing else. They then had the cheek to ask me to review. There it is, I will never order from them again.
May 26, 2018
Unprompted review
Reply from Ôdabaïa FERME
Hello myriam
we are really sorry to read this message and your experience but there must be some confusion
indeed, you asked us by mail and live chat to return the products and we responded by mail on May 22 at 19:56.
it seems that you have not read this email, can it be in your spam?
attached the copy of the mail
"Hello Myriam,
Sorry that your order did not give you complete satisfaction,
To make a return, you must go to your customer's account and make a return request.
According to our conditions, you have 3 possibilities:
1 / Make an exchange
2 / Ask for a credit Note
3 / Request a refund on the order
Thank you for sending us your return to the following address via your local post in standard sending.
Ôdabaïa
38 Rue Truffaut
75017 Paris
FRANCE
We take care of your return up to £ 5
It takes between 7 and 10 days for you to receive your return.
Thank you in advance for your instructions
Have a good day
Juliette"
At odabaia, we want all our customers to be satisfied, so we are really sorry for this communication problem.
as stated, we will pay £ 5 for returns and refund upon receipt of return.
See you soon on Ôdabaïa
justine
4 stars
I bought a swimwear and received it in Australia within a week. So very happy with the service my only comments is about their customers services prior to the purchase ... I asked if I will have additional importing tax to pay in Australie and they didn't know ... That should be part of the service I believe ...
April 24, 2018
Unprompted review
I got my gift in perfect state! Thanxx
I got my gift in perfect state!
April 13, 2018
Unprompted review
Great swim wear
Great swim wear . Fast delivery ...great prices..I will happily buy again..Thank you
February 13, 2018
Unprompted review
Good tracking
February 10, 2018
Unprompted review
Lovely suit and quick service
Lovely well made bikini top and bottoms, and quick service.
February 6, 2018
Unprompted review
…Great Company
My experience was top notch and I was thrilled to get a 1/2 price discount on my purchase. The only negative was the huge customs fees I was forced to pay since I live in Canada. It actually meant it erased my discount in the end. Would I buy again knowing this. Probably not as its non-competitive but I did receive fast and efficient service from this company.
December 9, 2017
Unprompted review
A big thanks to the team!Beautiful …
A big thanks to the team!Beautiful bikini!!
December 8, 2017
Unprompted review
A big thanks to the team
A big thanks to the team ! I had some questions and they answered very quickly on the chat. Then, I ordered two swimsuits and I love them. Can't wait my vacation to wear them ;)
December 8, 2017
Unprompted review
Ôdabaïa rocks
I had a great experience with Ôdabaïa, I ordered 2 swim suits and they arrived home within 4 days, with small goodies in-order. Just love it !
December 8, 2017
Unprompted review
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