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Rated 1 out of 5 stars

What can you say about this toothless organisation that bows to commercial channels and allows adverts,adverts and more adverts. These are now a blight on society with the relentless onslaught viewers... See more

Rated 1 out of 5 stars

Useless organisation needs scrapping or the person in charge chinning off. Failing to do anything about scam calls. Who is dishing these numbers out and why no effective follow up when reporte... See more

Rated 1 out of 5 stars

What an absolute pile of rubbish in managing mobile services l live in the Vodafone area managed for O2 and I thank you taking me back to the 90's. I know see E again as a replacement for 3G. Y... See more

Rated 1 out of 5 stars

Lazy disgusting quango that should be scrapped. No teeth useless organist that's letting Royal Mail away with murder. Keep money from Royal Mail fines that should be going to customers as compensatio... See more

Company details

  1. Telecommunications Service Provider
  2. also in
  3. Mobile Network Operator
  4. Telecommunications Equipment Supplier

Information provided by various external sources

Ofcom is the UK’s communications regulator. We regulate the TV, radio and video on demand sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

211 reviews

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1.3

All reviews

(211)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

Credit Guido Fawkes

Credit Guido Fawkes

Two-tier media regulator Ofcom never fails to take a swipe at broadcasters such as GB News, for merely doing their job and bringing the reality of modern Britain to our screens. But its vastly increasing army of pen-pushers is about to get a big boost…

The organisation has posted a £1.8 million contract for “the provision of recruitment process outsourcing services” for up to 5 years from February 2026. Interested organisations can apply through the regulator’s own ‘Bravo’ contracting portal. The spending is expected to fund more costly online censors as Ofcom tries to grapple with its new remit to regulate the internet. Not £1.8 million for new staff, but simply for outsourcing their recruitment to an external provider…

For a budget of £1.8 million you could:

Hire 68 new British Army soldiers.
Buy 1,125 hospital beds.
Provide 9,000 pensioners under-79 their winter fuel payment.

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

Controlling overlords.

Taking away the rights of the British people. People are allowed privacy. ID and Biometric data can be easily hacked, sold and shared. This a human rights breach.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

Suffolk no DAB Multiplex operator after 11 years!

Hopeless website - trying to find out why we get very poor FM reception and terrible DAB - turns out that Suffolk is the one place they don't have anyone working on this even though the agreement to do this was made in December 2014! So 11 years and there is no one to talk to or complain. It is shocking that in this day and age you can't get these services with a proper signal that doesn't break up all the time or no signal. Tried to call but no answer so had to give up.
They are hopeless

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Alex gave excellent information and advice on number porting problem

Sky failed to port my landline telephone number and are being completely unhelpful in trying to resolve the issue. They also appear completely clueless about how number porting works.
I telephoned Ofcom and spoke to Alex who explained exactly what had probably happened and where my number most likely was (with BT after it was released by my previous provider). He also explained several options for a resolution or raising a complaint.
Thanks Alex.

June 4, 2025
Unprompted review
Rated 1 out of 5 stars

Ofcom - a regulator with no teeth or will to use them

Spoke to them about stupidity of their home phone digital switchover guidance. Spoke to someone who kept talking over me and may as well have been a chatbot. Usual lines like - we don't investigate individual complaints, we can't make broadband and/or home phone providers follow any guidance - plus numerous other patronising comments. Obviously think they are something special and achieve nothing for the public.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

What a ridiculous organisation and…

What a ridiculous organisation and rule. To have to re-enter a pin code to watch continous programmes in a session on Sky Atlantic etc. I can understand having to enter the pin code once but to have to enter it after each episode has finished and new begins is unter overkill. I do not have children, no under age people in the house and have no visitors that come in the category of under age. Why I can't make a choice to turn this facility off I will never know. Stupid ruling, ridiculous process all for the sake of under 18's, why should I be expected to manage this as a adult I will never understand.

April 21, 2025
Unprompted review
Rated 1 out of 5 stars

What an utterly useless organization…

What an utterly useless organization Ofcom is, set up by other useless people in Government departments to "regulate?" services in this country. All organised by successive Governments to look after wealthy individuals and companies who provide terrble services to the general public and get away with it. The recent fine given to Royal Mail is a point in question, where the £10 million they have to pay for being one of the worst companies in the UK, will be passed onto their customers. So Ofcom, Parliament and the Government, how does this make any sense? A better idea would be to perhaps sack incompetence instead of rewarding it, eh Starmer?

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

To programs and adverts

Been trying to get in touch with ofcom to see why programs on all channels are repeated Every Week not just once a year,also adverts are nearly as long as the programs. Complete waste of time.

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

Wrote a letter 7 weeks ago after BT cut…

Wrote a letter 7 weeks ago after BT cut me off and cost me money, followed by Sky charging me for a service then not installing it. No response at all from Offcom. Zero. Diabolical service as bad as the organisations I was complaining about

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

So....from today ofcom will be able…

So....from today ofcom will be able (under the instruction of harmer starmer) to shut down the free speech platforms on u tube etc. We are now officially the new state of Russia! This will be totally over policed whilst avoiding real dangerous issues/content. We shall all be silenced under this awful government. Vote for freedom!!

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Effectiveness

I have reported and sent physical letter about the number of unsollicited, automated and silent calls they have been totally ineffective.

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Ofcom is absolutely USELESS

Ofcom is absolutely USELESS. Why do they even exist? You can't respond to my complaint. You can't Investigate or force the company to do anything? So What Use are You? But then... why would Ofcom take action against companies that pay them fees to cover their operating costs.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

OFCOM fall short... again

OFCOM have just introduced new rules designed to stop Telecom providers raising prices mid contract but their rules are neither retrospective for existing customers and offer little real protections when taking out new contracts. See MSE for more details. Honestly what's the point of this truly useless, toothless and spineless organisation?

January 17, 2025
Unprompted review

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