OffGamers Reviews 

legit reliable workable Steam wallet code

Best service! fast delivery, never fails.

The last year or so they are not delivering the items sometimes they even refund the money after they waste time for a day ... They are bad bad dont recommend at all

If I could give 0 stars, I would. I purchased a $10 Swype Mastercard, but the redeem link they provided is completely unavailable.

The worst part is their non-existent customer service. Every time I contact support to report that the link is broken, a rep named Olivia Ford replies with the exact same automated, copy-pasted text: "Good news — your order has already been completed and delivered." It is infuriating to be told "good news" when you have just been robbed of your money and left with a non-functioning link.

They do not read your emails, they do not care that their links are broken, and they will blatantly refuse to refund your money. Complete scam operation. Stay far away from OffGamers!

Unfortunately, there has still been no resolution to this matter.

After my original review, OffGamers publicly replied that my case had been escalated and that their team would reach out shortly. They also emailed me stating that they were awaiting a response from their supplier and assured me that they were actively working on the issue.

Since then, I have continued to follow up and have repeatedly received the same generic response that the investigation is ongoing and that I should continue waiting.

To be clear, I reported the issue immediately after purchase, attempted to redeem the gift card within minutes of receiving it, and provided all requested evidence, including screenshots and video recordings. OffGamers confirmed that my evidence had been verified and that no further information was required from me.

At this point, the only explanation I continue to receive is that they are waiting for their supplier. While I appreciate that they may need to investigate, my purchase was made from OffGamers, not their supplier. As the retailer, I believe they have a responsibility to resolve legitimate customer claims within a reasonable timeframe.

I will continue to update this review as the matter progresses. If a satisfactory resolution is not provided soon, I will be pursuing the matter through my card issuer and the appropriate consumer protection channels.

my order still havent been delivered. its been 1 day after my transaction.

The wait is ridiculous I ordered voucher to play games the time I ordered and paid for it that was 11pm yesterday and still waiting at 12pm next day not happy at all

First-time customer, terrible experience and terrible customer service. I bought a voucher, i had to download a authenitcator app just to buy the voucher, then after i bought it, i had to take a selfie to verify who i was to access it, BUT I STILL CANT ACCESS IT because they need me to verify more stuff ( they won't tell me what ) they made me fill out a ticket to get a response within 48 hours....just so i can access the thing i bought....and their live chat is non-existant...it keeps directing me to filling out a support ticket.....never buying from this company again and if i don't get access to this voucher i will claim my money back from the fraud department at the bank. Shocking company.

When my bank isnt overly security conscious, everything is smooth. Thanks OG!

You give me a uesd code

Good day1 I just top up in my account with Order # 46584743. My bank was deducted but no gcoins reflected in my account. As you can see. It says Failed!
Please fix this as soon as possible thank you.

Very disappointing experience. I placed an order for digital vouchers and had to go through identity verification which had taken up to 2 hours to complete , which delayed my order. After finally receiving my voucher, the code appeared to be invalid and could not be redeemed I had also contacted the team the same hour I found out .

I immediately contacted customer support and requested either a replacement or a refund. At the time of writing this review, I am still waiting for the issue to be resolved.

I understand that mistakes can happen, but for a high-value order I expected a much smoother experience and a faster resolution.

Invoice differ from the card, I need it to be matching the card I paid with so i can Claim it.

Also, veryfying and complications make things bad... I've been a loyal user for this website for ages, and now things are complicated, why?!

order delay and the money i cant even refund

It sucks and I don’t trust this website and I want a full refund

I have never heard of a company that doesn’t give refunds. But, this company don’t! So, if you put money in for store credit, make sure that ur going to use it on the website. Because, they WILL NOT refund ur money. Very bad for business! This site sux!!!!!!

If i could give this a negative rating I would. The lack of communication and transparency with this company is absurd. From a customer who has literally spent thousands of dollars with no issues the one time I have an issue with an order I get stone walled and receive silence after asking for either compensation or a refund. Congratulations you have lost a customer now. Don't go with these scammers they are happy to take your money but if you ever dare ask for help or a refund you will receive nothing but silence. Purchased $400 USD worth of Nexon Game Cards but the codes were all invalid. I immediately escalated the issue and received a response within 72 hours but heard nothing since. Escalated this to paypal and they do not respond to them either. Now the order is sitting on hold with no indication of if I will ever get a refund. DO NOT BUY FROM THIS COMPANY

I have purchased 2 ticket and no receive code I have 3 day's now
I sent email but no thing happened