Glitches purchase process lately has prevented me from using a previously stellar service. The inadequate and impersonal customer assistance mechanisms (bot & email tickets) only exacerbate the proble... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make m... See more
Company replied
After several positive reports, I'm compelled to state that efforts to give them my ongoing business yesterday and today are frustrating, at best. Both nights as is my wont, I attempted to buy arou... See more
Company replied
Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.
Company replied
Company details
Written by the company
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Contact info
Level 17, Unit 17-3 & Unit 17-3A Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City No. 8, Jalan Kerinchi, 59200 , Kuala Lumpur, Malaysia
- +603 27128957
- support@offgamers.com
- www.offgamers.com
3.0
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from OffGamers
Hi yew chan, We apologize for the long wait. We've located your order and our team will prioritize and follow up with you directly. Thank you for your patience. — OffGamers Team
Reply from OffGamers
Hi Vartan, thank you for the kind review! Smooth and reliable is exactly what we aim for. See you again at OffGamers!
I made a top-up yesterday thinking I…
I made a top-up yesterday thinking I was purchasing for Dragon Nest Classic, but I realized afterward that I accidentally topped up on Dragon Nest M Classic instead. Since I do not play the mobile version, I would like to request a refund for this transaction. Thank you for your help.
May 13, 2026
Unprompted review
Reply from OffGamers
Hi Aishley, We're sorry for the confusion with the wrong top-up. We've located your order and our team will review your refund request and follow up. Thank you for your patience. — OffGamers Team
Excellent service I am really happy
Excellent service I am really happy
May 13, 2026
Unprompted review
Reply from OffGamers
Hi Muhey, thank you so much! Glad you had an excellent experience. See you again at OffGamers!
Reply from OffGamers
Hi AYM, thank you for the kind review! See you again soon at OffGamers!
I recived the binance gift voucer…
I recived the binance gift voucer instanty
May 10, 2026
Unprompted review
Reply from OffGamers
Hi Devid, thank you for the review! Instant Binance gift voucher delivery is exactly what we aim for. See you again at OffGamers!
My order payment not going thru
My order payment not going thru. Funds available and card details no different
May 10, 2026
Unprompted review
Reply from OffGamers
Hi Lizzy, We're sorry your payment isn't going through. Please send us your Order ID or Ticket ID along with the payment method you tried at support@offgamers.com so we can investigate. — OffGamers Team
u take too much time to send the UC u…
u take too much time to send the UC u recive the payment so delever the UC as quick a su can , i lost an ivent bcs of ur stupid system
May 9, 2026
Unprompted review
Reply from OffGamers
Hi Hamza, We're really sorry for the slow UC delivery — we know how important timing is for events. We've located your order and our team will follow up directly. Thank you for your patience. — OffGamers Team
SCAM: They held my money, demanded ID and PayPal screenshots, then zeroed my balance
I topped up my account balance via PayPal. They immediately put my funds on hold and demanded KYC verification plus email verification I complied. When I used a second PayPal account for another top-up, they held that too and demanded I send my personal ID and private PayPal screenshots. This felt deeply suspicious and invasive, so I asked them to cancel the transaction instead.
Here's where it turned into a scam: I still had approximately $90 USD remaining in my account from before. Instead of returning it, they simply changed my balance status to "OFFLINE" and kept my money.
I submitted a support ticket over 30 days ago — zero response. No email, no refund, nothing.
My User ID: 9827598
This is not a legitimate business practice. Holding funds, demanding private financial documents, ignoring support tickets for a month, and then silently wiping your balance is theft. Stay away.
May 7, 2026
Unprompted review
Reply from OffGamers
Hi tivi-station, We're sorry for the frustration with your PayPal verification and account balance. We've located your account and our team will review this directly and follow up. Thank you for your patience. — OffGamers Team
Great experience
Great experience! Even tho there was problem with payment issues but still top rated.its amazing how you can gain points and exchange it later for credit. Top rated seller.
May 7, 2026
Unprompted review
Reply from OffGamers
Hi Renato, thank you for the kind review! Glad we sorted out the payment issue. Earning points and exchanging them for credit is one of our favourite features too. See you again at OffGamers!
Excellent !
May 6, 2026
Unprompted review
Reply from OffGamers
Hi Kaleb, thank you so much! See you again at OffGamers!
can use my wise card
May 5, 2026
Unprompted review
Reply from OffGamers
Hi Cookie Monster, glad your Wise card works smoothly on our platform! See you again at OffGamers!
Getting the cide very late.
May 4, 2026
Unprompted review
Reply from OffGamers
Hi Yasir Iqbal, We're very sorry to hear about the delay in receiving your code. We've noted your reference number and our team is already looking into your case. You will receive an email follow-up from us shortly. We appreciate your patience. Warm regards, OffGamers Team
Don't deal with this company
It's quick and fast they need verification for a transaction that they have charged you for and said it was resolved
May 1, 2026
Unprompted review
Reply from OffGamers
Hi Billy! Thank you so much for your 5-star review! We're thrilled to hear that your experience with OffGamers was quick and fast. We look forward to serving you again soon! Warm regards, OffGamers Team
This is my 2nd time buying from here…
This is my 2nd time buying from here Instantly came to my page love the shop will buy more
May 1, 2026
Unprompted review
Reply from OffGamers
Hi Rohail! Thank you so much for being a returning customer and for your wonderful 5-star review! We're delighted to hear that everything went smoothly and that you love shopping with us. Your loyalty means the world to us — we look forward to serving you many more times! Warm regards, OffGamers Team
i contacted them million time because…
i contacted them million time because my order were pending for 2 days and they sent me a email saying they called me to contact about my order and they didnt
Edit problem solved
April 29, 2026
Unprompted review
Reply from OffGamers
Hi Bashar, We truly apologize for the prolonged delay and the inconvenience caused. We understand how frustrating this must have been. We've noted your reference number and our team is following up on your case. You will receive an email response shortly. Thank you for your patience. Warm regards, OffGamers Team
Suddenly removed Visa CC payment…
Suddenly removed Visa CC payment options for Binance Gift Cards.
Update:
Order Number 45582397
April 29, 2026
Unprompted review
Reply from OffGamers
Hi W D, We're sorry to hear about your experience with the payment options. This is not the standard we hold ourselves to. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
Reply from OffGamers
Hi Dr. Karthikeyan! Thank you so much for your 5-star review and for the kind words! We're delighted to hear you experienced excellent services at OffGamers. We truly appreciate your support and look forward to serving you again. Warm regards, OffGamers Team
I purchased a apple gift card and…
I purchased a apple gift card and waiting forever thought tbis was supposed to be fast
April 28, 2026
Unprompted review
Reply from OffGamers
Hi Joseph, We're very sorry to hear you've been waiting for your Apple gift card. We understand how frustrating this must be. We've noted your reference number and our team is following up on your order now. You will receive an email from us shortly. Thank you for your patience. Warm regards, OffGamers Team
I had bought a 200 x 3 acash code from…
I had purchased 200x3 acash code form from offgamers and this is the first time I had encountered this. It is really frustrating because the transaction went through but I dont get the code yet. It says my order is on hold? OFFGAMERS requested for KYC documents for verification purposes and it's already been 3 days and still not verified, though they stated it will be completed within 48 hours or something.
April 27, 2026
Unprompted review
Reply from OffGamers
Hi NAGI SHIOTA, We're truly sorry to hear about the delay with your order and the inconvenience with the KYC verification. This is not the experience we want for our customers. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for your patience. Warm regards, OffGamers Team
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