Glitches purchase process lately has prevented me from using a previously stellar service. The inadequate and impersonal customer assistance mechanisms (bot & email tickets) only exacerbate the proble... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make m... See more
Company replied
After several positive reports, I'm compelled to state that efforts to give them my ongoing business yesterday and today are frustrating, at best. Both nights as is my wont, I attempted to buy arou... See more
Company replied
Fast, reliable, secure. I've purchased hundreds of dollars worth of codes for my PS over the past couple of years and never had an issue.
Company replied
Company details
Written by the company
Your Trusted Destination for Digital Products and Services. Our mission is to offer a trusted platform for authentic purchases, ensuring transparency and a seamless experience for their daily needs. We value: Authenticity: Ensuring the authenticity and legitimacy of all products and services offered Integrity: Upholding transparency, reliability, and flexibility to ensure users' trust and satisfaction in every interaction. Reliability: Delivering secure transactions, prompt customer support, and authentic products, ensuring gamers worldwide can confidently indulge in their gaming pursuits hassle-free.
Contact info
Level 17, Unit 17-3 & Unit 17-3A Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City No. 8, Jalan Kerinchi, 59200 , Kuala Lumpur, Malaysia
- +603 27128957
- support@offgamers.com
- www.offgamers.com
3.0
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Suddenly removed Visa CC payment…
Suddenly removed Visa CC payment options for Binance Gift Cards.
Update:
Order Number 45582397
April 29, 2026
Unprompted review
Reply from OffGamers
Hi W D, We're sorry to hear about your experience with the payment options. This is not the standard we hold ourselves to. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
Reply from OffGamers
Hi Dr. Karthikeyan! Thank you so much for your 5-star review and for the kind words! We're delighted to hear you experienced excellent services at OffGamers. We truly appreciate your support and look forward to serving you again. Warm regards, OffGamers Team
I purchased a apple gift card and…
I purchased a apple gift card and waiting forever thought tbis was supposed to be fast
April 28, 2026
Unprompted review
Reply from OffGamers
Hi Joseph, We're very sorry to hear you've been waiting for your Apple gift card. We understand how frustrating this must be. We've noted your reference number and our team is following up on your order now. You will receive an email from us shortly. Thank you for your patience. Warm regards, OffGamers Team
I had bought a 200 x 3 acash code from…
I had purchased 200x3 acash code form from offgamers and this is the first time I had encountered this. It is really frustrating because the transaction went through but I dont get the code yet. It says my order is on hold? OFFGAMERS requested for KYC documents for verification purposes and it's already been 3 days and still not verified, though they stated it will be completed within 48 hours or something.
April 27, 2026
Unprompted review
Reply from OffGamers
Hi NAGI SHIOTA, We're truly sorry to hear about the delay with your order and the inconvenience with the KYC verification. This is not the experience we want for our customers. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for your patience. Warm regards, OffGamers Team
fraudster
they are a bunch of scammers instead of considering it a basic company of lowly people, chasing refunds?, huh that will never happen even after years. stupid!
April 25, 2026
Unprompted review
Reply from OffGamers
Hi Muhammad Ilham Firdaus, We sincerely apologize for the experience you've had. We take all feedback seriously and want to resolve this for you. We've noted your reference numbers and our team is following up on your case. You will receive an email from us shortly. Thank you for your patience. Warm regards, OffGamers Team
Where to view cancelled orders?
I would like to know how or where to review "cancelled orders" details under order history. As the transaction shows successfully completed on credit card statement. Thank you
April 26, 2026
Unprompted review
Reply from OffGamers
Hi Kevin, We're sorry to hear about the issue with your cancelled order. We've noted your reference number and our team is looking into your case. You will receive an email follow-up from us shortly. We appreciate your patience. Warm regards, OffGamers Team
Works!
Accepted my card from Pakistan, bought a 20 dollar Nintendo gift card for 18 dollars. Received it in about 1-2 minutes. Redeemed it just fine and bought silksong with it. Good service. Will use it again probably
April 26, 2026
Unprompted review
Reply from OffGamers
Hi Fayzan! Thank you so much for your fantastic review! We're thrilled to hear that your Nintendo gift card was delivered in just 1-2 minutes and redeemed without a hitch. Enjoy Silksong! We look forward to serving you again soon. Warm regards, OffGamers Team
They scammed me its 2 years they…
They scammed me its 2 years they refused to give me my usdt they hold my money and totally taking me round and round and round for 2 years don’t buy from them u will be scammed !
December 24, 2025
Unprompted review
Reply from OffGamers
Hi Mida Consult, We sincerely apologize for the issues you've experienced and the lengthy delay in resolution. We understand your frustration. We've noted your reference number and our team is looking into your case. You will receive an email follow-up from us shortly. We appreciate your patience. Warm regards, OffGamers Team
They are scammers don’t buy from them…
They are scammers don’t buy from them they stole my money 3 years now they alreruse to give back abd would take you round and round and round and round bever buy anything from them they are scammers
April 26, 2026
Unprompted review
Reply from OffGamers
Hi, We're truly sorry to hear about your experience. This is not the standard we hold ourselves to. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
love ittt so easy to use
April 25, 2026
Unprompted review
Reply from OffGamers
Hi Houssam! Thank you for your 5-star review! We're so glad to hear you find OffGamers easy to use — that's exactly what we aim for. We hope to see you back again soon! Warm regards, OffGamers Team
You charged us
You charged us, it says status is complete but when we check the topup status it's failed. We didn't get our Gcoins!
April 25, 2026
Unprompted review
Reply from OffGamers
Hi Lorde Kim, We're very sorry to hear that your Gcoins top-up failed after you were charged. We completely understand how frustrating this is. We've noted your reference number and our team is looking into your case immediately. You will receive an email follow-up from us shortly. Thank you for your patience. Warm regards, OffGamers Team
Order Details ORDER # 45516385 (25 Apr 2026)
Order Details
Order Details
ORDER # 45516385 (25 Apr 2026)
4Games 1000 GCoins (Global)
4Games (Global) Account
Top-up Status: Failed
Top-up Message : Sorry. Your top-up attempt has failed, it might :- - Invalid account. - Our system is currently busy. Your order will be processed shortly.
4Games 1000 GCoins (Global)
4Games (Global) Account:
Top-up Status: Failed
Top-up Message : Sorry. Your top-up attempt has failed, it might :- - Invalid account. - Our system is currently busy. Your order will be processed shortly.
Hello I top up earlier today. My bank was deducted. But there's no gcoins reflected in my Touch Account
April 25, 2026
Unprompted review
Reply from OffGamers
Hi Phoemella, We sincerely apologize for the failed top-up and the inconvenience caused. We understand how concerning it is when a payment is deducted but the top-up doesn't go through. We've noted your reference number and our team is on this. You will receive an email from us very shortly. Thank you for your patience. Warm regards, OffGamers Team
The card says it not ready till…
The card says it not ready till tomorrow... By the date and my gf said it's been use....
April 24, 2026
Unprompted review
Reply from OffGamers
Hi Jason, We're sorry to hear about the issue with your card. This is not the experience we want for our customers. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
please give my gcoins I really need it
please give my gcoins I really need it
April 25, 2026
Unprompted review
Reply from OffGamers
Hi Mervin, We sincerely apologize that you haven't received your Gcoins yet. We understand how urgent this feels. We've noted your reference number and our team is following up on your case right now. You will receive an email from us shortly. Thank you for your patience. Warm regards, OffGamers Team
Reply from OffGamers
Hi XAdNoctisX, We're truly sorry to hear that your code didn't work. This is not the standard we hold ourselves to. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for giving us the opportunity to make this right. Warm regards, OffGamers Team
Reply from OffGamers
Hi Edward! Thank you for your review. We're sorry to hear you're having trouble downloading the IBF Tool. We'd love to help you resolve this as quickly as possible. Could you please share your Order ID or Support Ticket ID so we can look into this for you? We appreciate your patience! Warm regards, OffGamers Team
I’m old,to verify my account is the…
I’m old,to verify my account is the only things I’m having problem with, you guys keep rejecting my documents,when you know they are real,, I’m so disappointed in you guys, return my money or you should release it for me
April 21, 2026
Unprompted review
Reply from OffGamers
Hi Cynthia, We're truly sorry to hear about the difficulties with your account verification. We completely understand how frustrating this must be. We'd like to personally look into this for you. Could you please share your Order ID or Support Ticket ID here so we can trace your case and follow up directly? Thank you for your patience. Warm regards, OffGamers Team
Nice service 100% legit
May 23, 2025
Unprompted review
Reply from OffGamers
Hi Abdur Rahim, thank you so much for the kind words! We are thrilled to hear you had a great experience with us. Your trust means everything to us, and we look forward to serving you again! Warm regards, OffGamers Team
I recieved a code that was not real !
I recieved a code that was not real !! I would like my money back
April 22, 2026
Unprompted review
Reply from OffGamers
Hi Josh, we are sorry to hear that you received an invalid code. We have escalated your case to our team for review and they will reach out to you shortly. We sincerely apologize for the inconvenience and thank you for your patience. Warm regards, OffGamers Team
Bought 2 TNG reload pins
Bought 2 TNG reload pins. a 10 MYR one at first to make sure everything works, then a 500 MYR one. I received both of them quickly but it did take a while for it to detect my payments which did make me worried for a second.
April 22, 2026
Unprompted review
Reply from OffGamers
Hi Sozcel, thank you for your kind review and for giving us a try! We are glad both your TNG reload pins were delivered successfully. We understand the payment detection delay can feel worrying -- we are always working to make that process faster and smoother. Thank you for your patience and trust in OffGamers. We look forward to serving you again! Warm regards, OffGamers Team
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