Office Angels Reviews 

952
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 64 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff for being exceptionally helpful, friendly, and supportive throughout the entire job search process, ensuring candidates feel always truly valued. People note that daily communication is always consistently clear, and the dedicated team makes finding a new role remarkably smooth, comfortable, and reassuring. However, some people mentioned experiencing poor support and unprofessional behavior from certain staff members during their work assignments. A few other people also felt that various recruiters made very big promises but quickly disappeared or failed to follow through with proper assistance.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely supportive, professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting supportive... See more

Service

Consumers find service to be positive, highlighting brilliant support that makes the entire process easy and... See more

Customer communications

Users describe positive interactions with customer communications, highlighting quick responses and ongoing... See more

User experience

People report positive experiences with user experience, highlighting an extremely user-friendly portal and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Really great experience with Alice and Millie at Office Angels in Brighton. Excellent communication throughout the whole process with follow ups regularly. It was so great to deal with humans (rathe... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(952)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic agency to secure temp roles

The team at Office Angels have been so helpful to me and a great agency in terms of securing temp jobs. The team, including Charlene, Catherine and Preet knew the type of job I needed, and waited until I finished my studies to secure me a role. It was perfectly tailored for me and I enjoyed it very much! I can’t recommend Office Angels enough!

August 31, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Miriam, we would just like to say a big thank you for leaving a review for us. We really value all shared feedback as it helps us with the quality of service we offer to our candidates. It's great to hear how Charlene, Catherine and Preet assisted and supported you throughout the whole process. We would like to wish you all the best for the future and thank you so much for the recommendation!

Rated 5 out of 5 stars

Sarah at the Brentwood office is AMAZING!

I recently worked with Sarah Louise at the Brentwood office and my experience was amazing. As a recent graduate it is so hard to find a good recruiter who cares about your job search. Sarah really took her time to get to know me and was excellent.
Sarah made me feel at ease before my interview, gave me great advice and made me feel so confident. I have accepted my dream job and I couldn’t have done it without Sarah.
I am so grateful to have found someone so amazing in the industry.
Sarah and all the team at Office Angels are the best. I couldn’t recommend them more highly.

August 23, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Louise, Thank you so much for taking the time to write a review for us at Brentwood. We shall certainly feed this back to Sarah and the team and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

The Office Angels have been…

The Office Angels have been extraordinary from beginning to end. Alice found me the perfect job and supported me at every step. I have now been successfully hired by a fantastic company and am incredibly grateful to them.

August 14, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hello Ashley, We are so grateful that you took the time to write a review about us. We are delighted to hear that our services helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

Rated 5 out of 5 stars

A BIG thank you to Michelle Jackson

A BIG thank you to Michelle Jackson, from Leicester Office Angels for her support, and dedication in helping me find the perfect job in a short time. A lovely person and so helpful and great communication. Thank you so much. Lisa Judge

August 21, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Lisa, Thank you so much for taking the time to write a review for us at Leicester! We are delighted that our services were helpful in getting you into a great new job and we look forward to building a long-lasting relationship with you. Your feedback is appreciated and we are grateful for it. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Great service.

I had a great experience working with Sarah at the Brentwood Office. She was really helpful and provided a great service. I would recommend to anyone.

August 15, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hello Saffron, We are so grateful that you took the time to write a review about us. We are delighted to hear that our services helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

Rated 1 out of 5 stars

Office Angles Shocking agency

Shocking agency, think they know everything about you just by looking at your CV online.

If were to go into full detail about the previous role, then people's CV's would be at least over 30 pages.

It's not down to a recruitment agency tomato a decision whether your suitable or not. It's down to the employer.

This is why there are a lot of people out of work, abd make it hard fir people to get back into work.

Funny how a different Recruitment agency can make a call to discuss the application and forward on to the employer. At At least they have read my Cv

August 15, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Madge, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we'll be having a chat about this with the team and our colleagues, aiming to make things better for everyone in the future. We'd like to look in to finding out what has happened here as this is not the experience we hoped you would have so please can we request that you reach out to us at your earliest opportunity Please can we ask that you reach out to us via e-mail generalenquiries@office-angels.co.uk Please pop the word TRUSTPILOT into the subject box

Rated 5 out of 5 stars

Sarah Louise - Brentwood Branch

Sarah Louise from the Brentwood branch has been amazing from the start! Sarah made me feel at ease and knew what I was looking for before I did. Great communication and advice throughout. Definitely recommend. Thank you so much!

August 13, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Em, we would just like to say a big thank you for leaving a review for us, we really value all shared feedback as it helps us with the quality of service we offer to other candidates. We would like to wish you all the best for the future and thank you so much for the recommendation!

Rated 5 out of 5 stars

"Top-Notch Recruitment Experience"

I had a great experience with Natalie at OfficeAngels, London.
They were professional, understood my career goals, and found me a perfect job match.
Their communication was clear and timely, making the process easy.
Highly recommend their services!

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Preet was amazingly helpful.

Preet was amazing and so thorough and kept me updated at every stage of finding work.

Really appreciate her communication which was very helpful, professional and efficient through the whole process at every level.

Thanks Preet.

July 28, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi, Thank you so much for taking the time to write a review for us. We shall certainly feed this back to Preet and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Supportive staff and frequently finding jobs!

I had a very good experience using Office Angels to find temp work while I was in between projects in my usual industry of work. Leah from the Reading branch particularly helped me through the induction process and was very attentive in forwarding my both ASAP cover work and longer-term temp jobs, being supportive and checking in throughout to see how I was getting on. I would say there may need to be more communication between the different branches as I was in-between two bases but wasn't put in touch with the other branch until I reached out myself. Overall I had an excellent time at my temp jobs and places of work! With the job markets are as they presently, Office Angels and Leah's support have been a lifeline. I would recommend to anyone needing work and will definitely be reaching out again in future!

July 31, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Emily, Thank you so much for taking the time to write a review for us at Reading We shall certainly feed this back to Leah and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 1 out of 5 stars

Very dismissive, do not use if you are looking for a new job

I registered with OA to find a new job in the London area. I've done everything within my power to apply for jobs and advertise myself. I've sent my CV to several OA branches, made numerous calls, applied for online vacancies, and I received the same response every time. "Send us your CV and we will have a look".

I've not received a response from any branch I have contacted for nearly a month now...

I don't think I will be using this agency for my job search anymore.

July 8, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Nathan, thank you for taking the time to complete a review. We are sorry to hear about the issues you have been having in getting in touch with us. We'd like to investigate to find out what has happened here as this is not how we usually work. We value all feedback and will be taking this onboard with the relevant teams to help in improving our service in the future. Please can we ask that you reach out to us via e-mail generalenquiries@office-angels.co.uk We’ve noted down your details, so once we receive your contact, a member of our team will be happy to investigate this further for you.

Rated 1 out of 5 stars

Lambs needed for their slaughter

I signed up with the Watford office a few years ago and Millie offered me a job as Receptionist at the Paul Strickland cancer unit at Mount Vernon Hospital.
Millie kept saying "let me know if the job changes", looking back that was a red flag. Another red flag was a manager telling me they were going through at least 3 temps a week. Another red flag was another temp there who was a rude moron (Vanessa) from the same agency, there were too many Receptionists and some of them were very angry about this, causing scenes infront of patients (Maria in particular) I told Millie about all these issues but just kept saying "let me know if the job changes". Well, the job did change. The runner had left and suddenly management were training me up to do all the runner's jobs despite them saying their workload will be shared amongst the receptionists, who didn't want to do it because it meant hard work. I put management and Millie on the spot about this role not being the role I signed up for. Millie insisted I carry on with the role! She just wanted her cut and obviously knew the role was going to change so figured I would be desperate enough to accept her job scam. I gave her reasonable notice and left, whereas others had just walked out. Afterwards I heard absolutely nothing from Office Angels again, no more emails, nothing. Luckily for me, I soon got jobs from scam free proper recruitment agencies who always laughed whenever I mentioned OA to them. In essence OA does this: rather than be honest they stitch you up with a fake job and then blacklist you as if YOU did wrong and are not employable. They just want lambs for the slaughter.
I wouldn't pay any attention to any response, I have heard their rhetorical nonsense before back in June 2022. Appararently they wanted to "investigate", its very simple: be honest, if a runner was needed then advertise for a runner! Fake jobs, fake reviews, fake responses. Sums them up.

June 3, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi, thank you for taking the time to complete a review. We would like to say how sorry we are to hear about your poor experience whist working with us. We value all feedback so please be assured that having reviewed your other comments, we'll be having a chat about this with the team and our colleagues, aiming to make things better for everyone in the future. We'd like to look in to finding out what has happened here as this is not the experience we hoped you would have so please can we request that you reach out to us at your earliest opportunity Please can we ask that you reach out to us via e-mail generalenquiries@office-angels.co.uk Please pop the word TRUSTPILOT into the subject box

Rated 5 out of 5 stars

Joan

Joan was so lovely and helpful , she assisted me in finding a role that was the best match for me. Been a pleasure working with Joan from start to finish :)

July 26, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Madison, Thank you so much for taking the time to write a review for us. We shall certainly feed this back to Joan and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Overall a really good experience with…

Overall a really good experience with the team from the Leeds Office. They helped me find the perfect temporary role while I was going through a difficult time in my life due to death in the family. Thank you for all your help!

July 31, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Kitty, Thank you so much for taking the time to write a review for us at The Leeds Office. At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Amazing Service

Sarah, Hayley and Charlotte from Office Angels (Brentwood office) were amazing. So helpful throughout process.
They helped me sign onto there agency apply and secure 2 interviews in 2 weeks. I was successful, and was offered a position straight after my first interview.
Couldn't of been able to start my new chapter without their help.
Thankyou ladies!

July 30, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Rebecca, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams at Brentwood, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Sera Sondh and Kerry Osbourne

Sera Sondh and Kerry Osbourne at the Brentwood branch have been amazing 🤩
Made redundant on Wednesday interview arranged for Friday and job offer Monday morning !
Put forward to a job so suitable for me and made me feel relaxed and confident from the word go !
Can’t thank you enough ladies 🤩

July 29, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Alison, Thank you so much for taking the time to write a review for us at the Brentwood branch. We shall certainly feed this back to Sera and Kerry and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Second to None!

From day one my experience with Office Angels, Brentwood, has been exemplary. My main contact was Kerry Osborne who’s professionalism, kindness & warmth resulted in finding me a role to suit my requirements when I really needed it most. I will be forever grateful to her.
Kerry regularly kept in contact and was a fantastic communicator, she has so many qualities it is hard to pin point just a few and I thank her from the bottom of my heart for making my first experience with Office Angels such a great one.
All the team at Office Angels in Brentwood were just so lovely. I would highly recommend them to anyone wanting a fantastic positive agency experience.
Thanks so much
Carol

July 24, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Carol, Thank you so much for taking the time to write a review for us at the Brentwood branch We shall certainly feed this back to Kerry and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

My experience with Michelle Jackson…

My experience with Michelle Jackson from Office angels Leicester, was fantastic she is really friendly and supportive. She helped me get a local interview within a few days, helped me prepare before the interview and any questions I had. at

She found the perfect job for me at an amazing company and I got the job! I can’t wait to start my career there! I wish I’d found her sooner! She helped me out so much and I’m very grateful, I would highly recommend anyone looking for a job to contact office angels my experience was fantastic.
Thanks again Michelle I will keep in contact to let you know how I get on in my new position! All the best Charlotte

July 17, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Charlotte, Thank you so much for taking the time to write a review for us at the Leicester office. We shall certainly feed this back to Michelle and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

Jessica at the Cambridge branch was…

Jessica at the Cambridge branch was amazing, hard working and approachable. Her communication with myself has been wonderful and providing honest and constructive feedback throughout the process. Would highly recommend Office Angels!

July 10, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Catherine, Thank you so much for taking the time to write a review for us at the Cambridge branch We shall certainly feed this back to Jessica and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

Rated 5 out of 5 stars

It was an amazing experience from start…

It was an amazing experience from start to finish. So easy to register and from the minute I joined I had Sophie’s support. She made me feel so at ease and gave me the confidence to go for an interview as well as securing the perfect job for me. She listened to what I was looking for and made applying so simple. It took the stress off me and after 1 interview I got the job. I couldn’t have done it without her support.

July 9, 2024
Unprompted review
Office Angels logo

Reply from Office Angels

Hello Becky, We are so grateful that you took the time to write a review about us. We are delighted to hear that Sophie helped you secure a wonderful new job! We strive to create meaningful and lasting relationships with our candidates, so we hope to work with you for a long time to come!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look