Office Angels Reviews 924

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and professionalism, making the job search process less stressful. Many highlight the excellent customer service, noting the personalized support, clear communication, and quick responses that led to successful job placements. People appreciate the efficiency and organizational skills displayed, often resulting in rapid job offers and a smooth overall user experience. However, some people were dissatisfied with the communication and follow-through, mentioning ignored emails and a lack of updates after expressing interest in a role. A few other people also felt that some agents were unprofessional, rude, and unhelpful, even hanging up on them. These customers reported a lack of available positions despite their experience and felt that promises were made without subsequent action.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise individual staff members for being helpful,... See more

Customer service

People report positive experiences with customer service. Many customers praise the consistent updates, clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer communications

Reviewers mention positive feedback about contact. Customers appreciate the proactive and consistent... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight the supportive and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent!

Hayley was great throughout the recruitment process in helping me secure a new role. Communication was prompt, honest, and really gave the sense that I was being well valued as a candidate. I would highly recommend Office Angels to everyone.

September 2, 2025
Unprompted review
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Reply from Office Angels

Hi James, thanks for the great review! It's great to hear how Hayley assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

I got the job!

Office angels have found both my jobs in the past 9 years and I can’t thank them enough for their support. Sera & Charlotte are so lovely and helped with every step of the way finding my new job this month after being made redundant.

August 27, 2025
Unprompted review
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Reply from Office Angels

Hi Sidnie, thanks for the great review! It's great to hear how Sera & Charlotte assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

I felt so supported in my job search…

I felt so supported in my job search with Sera and Charlotte.

They are so professional and personable at what they do, Sera’s communication from start to finish was amazing!

Thanks again to both! 😊

August 22, 2025
Unprompted review
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Reply from Office Angels

Hi Georgina, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Highly recommend!

Wow! What a brilliant bunch of people, I got a job offer after my first interview with Office Angels, both Sarah and Hayley from the Brentwood Office have both been STARS and helped me so much through this process and kept me updated with every step. Highly recommend thank you so much!!

August 21, 2025
Unprompted review
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Reply from Office Angels

Hi Billie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Lovely Leeds team …

I had been made redundant and my confidence was at an all time low. I applied for a temporary position. The next day I received a phone call. We discussed what I wanted and about this role. The next day I was offered the job. The Leeds branch are lovely and helped me with anything I needed. Correspondence is good and reminders are regularly sent.

August 7, 2025
Unprompted review
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Reply from Office Angels

Hi Christine, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Maia Taylor - Leeds Office

Maia Taylor from the Leeds Temp OA Branch has been nothing but supportive, understanding and lovely! She has taken all my skills and lifestyle into account and within days matched me to already 2 amazing jobs. I am so grateful and I am looking forward to continuing our work relationship together. Thank you Maia! :) x

August 7, 2025
Unprompted review
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Reply from Office Angels

Hi Georgia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Friendly, Professional and Supportive

I cannot thank Sarah Smith at the Brentwood Office enough; she was incredibly friendly and supportive. Sarah guided me throughout the entire process, making me instantly feel at ease. She made the process of getting my first job as a graduate so smooth and stress-free, helping prep me for my interview and providing invaluable feedback. I would definitely recommend Office Angels.

August 7, 2025
Unprompted review
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Reply from Office Angels

Hi Amy, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Honest Review

I had a genuinely brilliant experience with Office Angels, especially the team at their Brentwood office. From the very beginning, they were incredibly efficient, professional, and easy to contact. Nothing ever felt like a hassle. They were always quick to respond and happy to help.

A huge thank you to Sarah Smith, who guided me through the process with such warmth and expertise. She made everything clear and simple, and her support during interview preparation gave me the confidence I needed to succeed. I really appreciated her positivity and encouragement throughout.

I’d also like to thank Louise and Stow Fionnuala for their help along the way. It was clear that the whole team genuinely cared about matching me with the right role.

Thanks to their support, I’ve now accepted a position as a Compliance Administrator with Direct Commercial Limited, starting in August. I’m so grateful for their help and would absolutely recommend Office Angels Brentwood to anyone looking for a supportive and efficient recruitment experience!

July 11, 2025
Unprompted review
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Reply from Office Angels

Hi Mike, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Amazing experince

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised at short notice. The whole process was so smooth and efficient it actually meant from our initial conversation it was only 24 hours until the job offer came through! Although this quick turn around Sarah was so so helpful I cannot thank her enough!

July 18, 2025
Unprompted review
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Reply from Office Angels

Hi, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

From application to job offer in less than 48 hours

From sending in my CV to being offered the role took less than two days. The efficiency and organisational skills displayed by Michelle Jackson from the Leicester office ensured my application was swiftly processed to enable me to attend an interview the next day. Her honesty and advice, I believe, fast tracked my success. Would recommend highly.

July 15, 2025
Unprompted review
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Reply from Office Angels

Hi Dawn, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Great experience

Sarah at the Brentwood Office has been amazing to work with. She was friendly, supportive, and made the whole process feel easy and stress-free. I really felt like she cared and kept me in the loop the whole way. I’m so grateful for her help in finding my new role!

July 8, 2025
Unprompted review
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Reply from Office Angels

Hi Barbara, thanks for the great review! It's great to hear how Sarah assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Best Agency Around.

Michelle and the team are absolutely amazing. I've got a great job now, thanks to Office Angels Leicester! I couldn't have asked for anything more, thank you so much!!!

July 8, 2025
Unprompted review
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Reply from Office Angels

Hi Richard, thanks for the great review! It's great to hear how Michelle assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

Amazing team at Office Angels Glasgow!

The team at Office Angels Glasgow are amazing! They supported me the whole way through my journey of searching for a new role. At a very daunting and emotional time for me, the team made me feel supported and had my best interests at heart! Special shout out to Vic! Enjoyed our Friday chats! 😁 thanks everyone!

March 1, 2025
Unprompted review
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Reply from Office Angels

Hi Linsey, thank you so much for taking the time to write a review, it's great to hear that Vic assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Fantastic Service

Sera and Charlotte were fantastic. From my initial enquiry regarding a position that l sent my CV in for, to helping me gain a new role. They provided an excellent service from start to finish.
I highly recommend uperspective candidates to contact Office Angels if they are seeking a new opportunity.

July 1, 2025
Unprompted review
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Reply from Office Angels

Hi Vicky, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

My experience with Steph and the team…

My experience with Steph and the team has been 100% positive. Great communication and quick turnaround with any queries. Always paid on time and the online Connect community website simple to use and submit timesheets etc. Great range of temp opportunities

July 2, 2025
Unprompted review
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Reply from Office Angels

Hi Gail, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future

Rated 5 out of 5 stars

Office Angels get it right every time

My experience temping with Office Angels has exceeded all my expectations. They certainly do everything they say they do. Every assignment I have had was a perfect match and the support I received before, during and after was incredible. My thanks go to the wonderful team Amy, Carol, Victoria, Laura, all past and present too! I have had the time of my life and now I am settled in a permanent role in an amazing place that suits me to perfection! Thank you❤️

June 17, 2025
Unprompted review
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Reply from Office Angels

Hi Maureen, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Amazing!

Office angels have helped me out massively! Especially Jess at the south coast branch. Jess has made the whole experience so easy and smooth sailing from start to finish and they have put me in a job without any fuss or stress. I would definitely be getting back in contact when needed and would recommend to all! Xx

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Jess has been amazing and supportive

Jess has been amazing and supportive, got me into a great role quickly and it's a fantastic fit. Highly recommend Office Angels and especially Jess.

June 12, 2025
Unprompted review
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Reply from Office Angels

Hi Mitch, thanks for the great review you took the time to write for us! It's great to hear how Jess assisted you. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!

Rated 5 out of 5 stars

Hayley was THE BEST

Hayley was THE BEST
Hayley spent 2 weeks helping prep me and place me at a company and in a role that spoke to all of my previous experience! Thank you ☺️

June 9, 2025
Unprompted review
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Reply from Office Angels

Hi Ruby, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Excellent experience!

The team were amazing! Taking into account what I was looking for short and long term- they worked quickly, were responsive and kept me up to date along the way. Most of all they were friendly and no question was too much for them.

June 3, 2025
Unprompted review
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Reply from Office Angels

Hi Ellyce, thank you so much for taking the time to write a review. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

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