Office Angels Reviews 924

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and professionalism, making the job search process less stressful. Many highlight the excellent customer service, noting the personalized support, clear communication, and quick responses that led to successful job placements. People appreciate the efficiency and organizational skills displayed, often resulting in rapid job offers and a smooth overall user experience. However, some people were dissatisfied with the communication and follow-through, mentioning ignored emails and a lack of updates after expressing interest in a role. A few other people also felt that some agents were unprofessional, rude, and unhelpful, even hanging up on them. These customers reported a lack of available positions despite their experience and felt that promises were made without subsequent action.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise individual staff members for being helpful,... See more

Customer service

People report positive experiences with customer service. Many customers praise the consistent updates, clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer communications

Reviewers mention positive feedback about contact. Customers appreciate the proactive and consistent... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight the supportive and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
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1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Amazing service!

If you need a temp job quickly, then contact Office Angels. I registered with them on a Thursday and started a temp role on the following Monday. Morgan is professional, efficient, kind and overall, amazing at her job! Couldn't recommend more highly!

May 30, 2025
Unprompted review
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Reply from Office Angels

Hi Louisa, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

True Office Angels…

Fionnuala contacted after finding my CV online regarding a vacancy she had on mind. Fionnuala took the time to get to know me and understand what I was looking for. She advised me on my CV, and discussed potential roles. Fionnuala was friendly, supportive, and help rewrite my CV. Fionnuala also introduced me to Sera as she had a role that was of interest. Sera was also enthusiastic, friendly and supportive. I was only contacted by Fionnuala just over 3 weeks ago, I had an interview yesterday and today with Fionnuala and Sera's help I have been offered the position. I have been job hunting for nearly 3 months and only wish I had contacted these Office Angels sooner, great team can't thank them enough.

May 23, 2025
Unprompted review
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Reply from Office Angels

Hi Lisa, thanks for the great review you took the time to write for us! It's great to hear how Fionnuala assisted you. We really value all feedback and appreciate you sharing that for other candidates to see. Good luck in your new role!

Rated 5 out of 5 stars

Five stars don’t do them justice!! :)

I had the most amazing experience with Office Angels, particularly with Hayley and Fionnuala, who were nothing short of exceptional throughout my job search journey. From the very beginning, they were friendly, professional, and incredibly supportive.

They arranged interviews, prepped me thoroughly, provided valuable feedback, and offered constant encouragement that truly boosted my confidence. Their guidance made such a difference - I felt well-informed, at ease, and genuinely supported every step of the way.

What really stood out was how personal the experience felt. Hayley and Fionnuala checked in regularly, even after the interviews, to continue offering support and encouragement. It’s clear they genuinely care and go above and beyond for the people they work with.

Thanks to their dedication and help, I’ve landed a fantastic role that I’m really excited about, and I honestly couldn’t have done it without them. I’m so grateful to have had them in my corner and would highly recommend Office Angels to anyone looking for their next opportunity. Thank you so much again!

May 15, 2025
Unprompted review
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Reply from Office Angels

Hi Megan, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Thank you :)

I’d like to thank all the girls at Office Angels but especially Sera!

Sera has been incredible from the moment she first called me about the job opportunity right through to delivering the amazing news that I got the job. I truly appreciate all her support and guidance throughout the process—it made a real difference. Xx

May 9, 2025
Unprompted review
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Reply from Office Angels

Hi Charli, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck in your new role!

Rated 1 out of 5 stars

Incredibly unpleasant staff in my experience

Multiple completely ignored emails over the space a nearly a month. Then spoke to multiple individuals over the phone who proceeded to talk over me, raise their voice and were incredibly rude and unhelpful before hanging up on me. Actually shocked at how unpleasant the experience was.

May 9, 2025
Unprompted review
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Reply from Office Angels

Hi Lynne, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

Rated 5 out of 5 stars

I’d like to give a huge shoutout to…

I’d like to give a huge shoutout to Millie Kanabar and the amazing team at Office Angels Watford! They got me sorted with a new role within just a few days of joining. Throughout the process, they were incredibly friendly, professional, and kept me updated every step of the way. I’m excited to start my new role next week! Thank you so much – I highly recommend them!

May 2, 2025
Unprompted review
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Reply from Office Angels

Hi Sadia, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 1 out of 5 stars

I call today and some one there …

I call today and some one there working in the office took me she have TWO jobs one working and the warehouse and the other position is driving so I told her I was interested in the driving position and she transferred me to another department and the person didn't pick up the call, so I call back and Riley or Reilly the name of the person answer the phone told me the driving position its not available, She kept cutting me off when I was talking to her I asking her if any other jobs Available and she saying no nothing is available!, When I spoke to the first person she told me they have TWO positions available to start,VERY BAD ACTITUD from HER!

May 1, 2025
Unprompted review
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Reply from Office Angels

Hi Michel, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via generalenquiries@office-angels.com. Thank you.

Rated 5 out of 5 stars

I was contacted by Issy

I was contacted by Issy, she is such an amazing person easy to talk to and very patient. Got the job and very happy, will definitely recommend friend looking for a new role to Office Angels. Stay blessed you all and keep the good work.

April 29, 2025
Unprompted review
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Reply from Office Angels

Hi Umubah, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

I had such a fantastic experience with…

I had such a fantastic experience with Office Angels Wimbledon and Kingston, especially with Joan, who supported me through every step of the recruitment process. From our first conversation, Joan was incredibly kind, professional, and genuinely invested in helping me find the right role. She kept in regular contact, offered great advice, and always made me feel like I was in safe hands.

Thanks to her guidance and support, I’ve now secured a permanent position that I’m really excited about. I couldn’t have asked for a better recruiter. I wholeheartedly recommend Office Angels—and especially Joan—to anyone looking for a new opportunity.

Thank you again for everything!

April 17, 2025
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Reply from Office Angels

Hi Emily, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

Very professional

I would definitely recommend Office Angels. My experience with Morgan was seamless from start to finish. They are friendly, professional and always keep you updated.

April 10, 2025
Unprompted review
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Reply from Office Angels

Hi Sharon, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I can’t recommend Hayley enough!

I can’t recommend Hayley enough at Office Angels Brentwood. From the start she was so friendly and really made me feel comfortable and understood being a bit nervous going back into work after a long maternity leave, she put me at ease straight away and really helped boost my confidence and gave me lots of really useful advice and practice to help me to be successful in my job search. Hayley really understood what I wanted from a company a role and matched me perfectly into the job I’m doing now at a lovely company. Thank you so much Hayley for everything I’m so grateful I had you, you made the whole experience and outcome even better than I hoped,

July 4, 2024
Unprompted review
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Reply from Office Angels

Hi Lucy A, thanks for the great review! It's great to hear how Hayley assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 5 out of 5 stars

I had the pleasure of working with Annie...

I had the pleasure of working with Annie and I can’t thank her enough for her support in helping me find a job. From the start, Annie was incredibly professional, attentive, and genuinely invested in my career goals. She took the time to understand my skills and preferences and matched me with the perfect opportunity. Her guidance and constant communication throughout the process made the entire experience smooth and stress-free. I’m so grateful for her assistance, and I highly recommend her services to anyone looking for a new job!

I'm excited to start this new chapter in my career... Thanks again for everything!

March 28, 2025
Unprompted review
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Reply from Office Angels

Hi Kevin, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Best temp experience EVER

Had the best experience ever as a temp. Absolutely loved every assignment I was given! Super informative, making sure I had designated training time either before my start dates or on the day to make sure I knew what I was doing, eliminating any anxiety. Leah was always keeping me in the loop, responding to phone calls and texts promptly and overall being such amazing support. Morgan also was so helpful and put me forward for a full time role which I ended up getting! She was communicating with me throughout every stage of the employment process, and handed over everything very smoothly and efficiently. Morgan and Leah really made my time at Office Angels memorable, I would recommend Office Angels and temping to anybody!

March 28, 2025
Unprompted review
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Reply from Office Angels

Hi Phoebe, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Kerry Osbourne is truly an Angel!

Kerry Osbournce has been an absolute angel to work with, from her weekly check-ins with myself, to her kindness that made me feel comfortable to kow that a recruiter was by my side during my job navigation, not only she did she provide me with ample advice, she picked up every call that I made and if she couldn't attend to me, she made sure to inform her colleagues that I'm a candidate that they have to consider and look out for :) I trust that she'll continue her services and I would like to thank her again for her support within the current market.The job market is always fast paced so finding a recruiter that really cares, is very rare and I'll continue to cherish my relationship with her. I'd 100% recommend her for any one that is in search for a job or is looking for a recruiter to build rapport with, she has been fundamental during my journey.

January 5, 2025
Unprompted review
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Reply from Office Angels

Hi, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Annie was amazing!

Found a new job with the help of Annie, kept me informed and guided me through the whole process. Couldn't have asked for more.
Thank you!

March 24, 2025
Unprompted review
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Reply from Office Angels

Hi Josh, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams, and it will go a long way in making things better for future job seekers. Good luck to you!

Rated 5 out of 5 stars

Office ANGELS!

This agency really are a branch of ANGELS! Thank you so so much to Carol and everyone else in the team who helped me to find a better, healthier place of employment. The team are so lovely, understanding, keep you in the loop at all times and are so helpful. They really do go above and beyond for you. I couldn't recommend this company more.

March 21, 2025
Unprompted review
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Reply from Office Angels

Hi Steff, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

A big thank you!

A big thank you to Sarah at the Brentwood Office (and her Colleges) for helping me find and successfully get employed, in what is a fantastic role and company.
This isn’t my first experience of a recruiter, but can honestly say it was my only positive experience.
I was coached throughout the process with interviews, was provided with feedback and kept updated on the progress.
Would and have recommended

March 18, 2025
Unprompted review
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Reply from Office Angels

Hi LottieR, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Had a really positive experience…

Had a really positive experience working with Kerry Osborne at Office Angels. From the beginning of my journey working as a Temp, Kerry is on hand helping and supporting through the process whilst ensuring amazing communication throughout. Would recommend Kerry and the agency to anyone looking for temp or permanent work.

March 17, 2025
Unprompted review
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Reply from Office Angels

Hi Rebecca, thanks for the great review! It's great to hear how Kerry assisted you. We really value all feedback and appreciate you sharing the recomendation. Good luck in your new role!

Rated 5 out of 5 stars

Incredible consultants

Exceptional company to work for - consultants are all so lovely and involved from start to finish. Really care for the temps and are always available for any queries. They always deliver five star customer service , and a special mention goes to Holly Robinson who went above and beyond to ensure I was content in my assignment and was an excellent consultant.

March 14, 2025
Unprompted review
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Reply from Office Angels

Hi, Thanks a lot for your kind review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

Rated 5 out of 5 stars

Kerry Osborne

Kerry Osborne - Exceptional - Office Angels Brentwood
From the start, Kerry has gone above and beyond as a recruiter for me. Her professionalism, and communication skills are outstanding together with strong relationship building.
When working for her clients, she excels in letting you know their full requirements, which shows how passionate she is truly about her job.
Such a great asset to Office Angels, clients and me.
Thank you so much Kerry.
Tracey E

March 13, 2025
Unprompted review
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Reply from Office Angels

Hi Tracey, Thank you so much for taking the time to write a review for us at Brentwood. We shall certainly feed this back to Kerry and let them know! At Office Angels, we're big fans of creating connections that go the distance, and appreciate any feedback as it helps us positively develop the quality of service we offer to other candidates. We would like to wish you all the best for the future!

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