Office Nerd 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Incorrectly priced item to attract attention to the site which was then cancelled. Whilst within their rights to do so, it is annoying that they did so especially when I could have got it elsewhere fo... See more

Rated 5 out of 5 stars

Don't normally leave reviews but felt I had to this time. I was looking for a new 4k TV and hit the usual problem of online companies either not delivering to Northern Ireland or charging a crazy sur... See more

Rated 5 out of 5 stars

I purchased a 58 inch TV from Office Nerd and truthfully felt a little sceptical due to it being much cheaper that the main sellers. Speaking to them they explained everything and I decided to take th... See more

Rated 4 out of 5 stars

Items arrived on different days so not next day. Only received info that order had been received not dispatched. Otherwise everything excellent so just nit-picking really. Good range of products -... See more

Company details

  1. Office Supply Store

Information provided by various external sources

Welcome to Office Nerd. We stock a full range of over 20.000 office products and office equipment here at our web store. We can supply you with everything you could possibly need for your office. We strive to bring something new and innovative to the office industry making your office equipment shopping a better experience. Our Office Nerd website is built using the latest search technologies making it easier to find what you need quickly and easily. At any one time we have around 20,000 products in stock and ready to ship for next day delivery to your door. We stock an extensive range of office products such as paper, pens, labels and envelopes and also computer accessories for the office such as keyboards, mice, mouse pads and anti screen glare protectors. If you need it for your office then we will probably stock it and be able to supply it at a reasonable price to suit you.


Contact info

All reviews

(306)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

tilt screen phone

use this for office phone its great, screen lights up so you can clearly see number thats calling the sound booster great idea and the message when you turn answer service off ideal, good phone, service and price is great too.

September 3, 2015
Unprompted review
Rated 5 out of 5 stars

Execllent

Brillant customer service quick and cheapest around. With my own stupidity i set up my account with the wrong e-mail but whilst i was sorting that out a memeber of their team, Craig i think, sent me all the tracking details within minutes. Highly recomend these guys.

September 2, 2015
Unprompted review
Rated 5 out of 5 stars

Very good service

I ordered a new Samsung TV. It was delayed because the Courier damaged it the first time. I got a phone call back from office Nerd with an apology and a promise to get another one out ASAP. They gave me the tracking information and it arrived as promised.

Everyone I spoke to on the phone was very polite and helpful. Not only that, I saved a lot of money by buying it through office Nerd.

Overall a very good experience.

September 2, 2015
Unprompted review
Rated 1 out of 5 stars

BAD ATTITUDED CON MERCHANTS

Ordered a laptop priced £198.19, money taken from bank with no trace of my order. Enquiries resulted in a claim from rude and arrogant customer service agent that I had not 'completed' my order. Processed the order for a second time (screenshot captured for proof) bank now has been debited £396.38 to find my second order has been cancelled with no acknowledgemnt to myself. The laptop in question has been removed from the website. AVOID AT ALL COSTS! Now I'll be calling trading standards I think.


Update: Just had a call back after hours of waiting... customer service agent just told me to go f**k myself. Still no acknowledgement of my order being cancelled! WORST CUSTOMER SERVICE EVER!!

Update after office nerd replied: Money has not cleared... I was notified yesterday that money is taken from your accopunt before you 'confirm' your order. I did not try to process payment 4 times, I wanted 1 item but office nerd cancelled due to pricing error AND out of stock according to the email yesterday. The fact that they take money from your account before you commit to buy is very worrying and I shall be asking trading standards about this practice. LIARS AND VERY BAD ATTITUDE AND STILL WAITING FOR MY MONEY

September 1, 2015
Unprompted review
Office Nerd logo

Reply from Office Nerd

We have had some technical issues with our website today, which has resulted in these problems with stock and price levels. This customer tried to place an order 4 times but due to a technical issue the order was taken correctly. This customer has been refunded in full for all payments made, and we apologise greatly for any inconvenience this has caused. We hope no other customers have this issue and we are working hard to ensure problems of this nature do not happen again. If you do have any issues when placing orders on our website, please call us on 0844 247 8071 and we will be more than happy to take the order over the phone for you.

Rated 3 out of 5 stars

Great item and great price

Great price and perfect item however zero communication from supplier and very confusing text messages from the delivery company; was first told it would arrive on the friday then was told it would arrive the following Monday then received a text to say it was waiting at the collection point on the friday????

August 18, 2015
Unprompted review
Rated 1 out of 5 stars

Sneaky gits

Ordered a computer monitor for about £340 and they came back to say it was out of stock and the order was cancelled. Checked their website to find that they had increased the monitor by £100 and that they were indeed IN stock. Wouldn't answer an emaiI sent outlining this. Rubbish experience that p****d me right off. Don't deal with them.

August 14, 2015
Unprompted review
Rated 5 out of 5 stars

Recommended for Value and Service

Quick delivery and great product so I will use this excellent service again. I compared many companies and offers but overall Office Nerd was my preferred choice and when my new Samsung TV arrived within 48 hrs I new my choice was the correct one.

August 1, 2015
Unprompted review
Rated 1 out of 5 stars

Invoicing

No answer when you call the customer support number, or even a call back when details left. Can't add up I have received 2 incorrect invoice's so far. let see how many before they actually get it right.

July 16, 2015
Unprompted review
Office Nerd logo

Reply from Office Nerd

After speaking with the customer, this was found to be down to the rounding of the numbers involved. Clarified figures with customer so all is now sorted. Apologies once again!

Rated 3 out of 5 stars

Cancelled order Due to a malfunction with our automated pricing mechanism

After making the purchase online and my emails of acceptance coming through i awaited the shipping in transit details only to find order cancelled (Due to a malfunction with our automated pricing mechanism.)

July 14, 2015
Unprompted review
Office Nerd logo

Reply from Office Nerd

We are very sorry to hear this. We did email you on the 6th July at 6.45pm to confirm we could not fulfil your order and had issued a full refund for you. We are sorry we could not fulfil the order in the circumstances and would ask if you could kindly read the email which was sent to confirm the reasons why the order was not completed.

Rated 5 out of 5 stars

Speedy efficient and well-priced

I found Officenerd to be speedy and efficient and they were the cheapest in the UK for my chosen printer. I ordered it on Saturday afternoon and it arrived on Tuesday. Brilliant. 5 stars service. One happy customer.

July 12, 2015
Unprompted review
Rated 1 out of 5 stars

turn around tim

I emailed you yesterday asking where my delivery was and I got no reply but you sent me this stupid survey

July 10, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look