Official Verified Reviews 119

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Wish I had read the reviews before ordering! Company saying item was delivered but never received. CS requesting proof 😂 how can you send proof if you never received the item!!! Idiots. I will try a... See more

Rated 1 out of 5 stars

I have ordered a ring on January 19 . didn't receive it .customer support is not replying to my emails and their phone is disconnected . seems like a SCAM

Rated 1 out of 5 stars

Ordered a coat size 10 huge coat arrived probably 18-20 cheap material badly made tried to return no one answers the phone then they want to to send to CHINA at your expense kicked up a right old stin... See more

Rated 1 out of 5 stars

SCAM. Paid for 12-month Xbox Live code 4 days ago but not received anything but automatic emails stating that checks are being carried out due to multiple fraudulent requests! Had good Trustpilot re... See more


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1.1

Bad

TrustScore 1 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Beware - fraudulent

Beware! Suspect fraudulent activity. No PlayStation code received but money taken. Currently trying to retrieve money from credit card company. Leave well alone and pay the extra through cd keys!

April 7, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Scam!
Ordered Xbox gold voucher code received an email to say that due to fraudulent checks they were having to check to see if I was the account holder on the card and that a customer service agent will be checking my order this was 4 days ago and after checking my bank they have already taken my money!! I have sent four emails to which I’ve had no reply NOT HAPPY!!!

April 5, 2019
Unprompted review
Rated 1 out of 5 stars

SCAM.

SCAM.
Paid for 12-month Xbox Live code 4 days ago but not received anything but automatic emails stating that checks are being carried out due to multiple fraudulent requests!
Had good Trustpilot reviews initially. Now website is no longer registered to a domain and it seems nobody is getting responses to emails. First time I remember that I've been duped like this!

April 5, 2019
Unprompted review
Rated 1 out of 5 stars

Took my money for an instant Xbox live…

Took my money for an instant Xbox live code. Said I had to go through extra checks. Code never came and they’ve took the money. No response to e-mails and the website has disappeared. Having to wait the minimum time(15 days) to open a claim with my bank to try and get my money back. Scam.

April 4, 2019
Unprompted review
Rated 1 out of 5 stars

Never ever buy from them

Never ever buy from them. Take my advice and go to gamesdeal.com which i ended up doing, you will get what u ordered instantly. This company is rubbish just like the reviews that say otherwise. Ordered an xbox Gold Card expecting the code, instead i received a message saying they randomly verify accounts for fraud please bare with them. I checked my account and they had deducted the money!!!! Shouldnt it still be processing if you need to verify the account. 6 days later no code. Contacted them 3 times no response. Terms & conditions say they can delay giving your purchase for any length of time!!! I also says someone will manually verify your account and contact you for information if needed...no contact received! If i wanted to wait this length of time I wouldve just gone to the shops. They advertise ssying instant codes....false!. So i guess they can choose to provide non existing customer service because the T&C basically says they can and clearly they dont care.

April 4, 2019
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Emailed them 2 days ago, still waiting till they verify my credentials despite them already taking the money.

April 3, 2019
Unprompted review
Rated 1 out of 5 stars

It's a con

It's a con, don't do it. Nothing received after 3 days.....gutted i've been had.

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Fraudulent Website - DO NOT ORDER

Ordered yesterday and once paid I got some dodgy notification to state my purchase was being verified by them due to fraud reasons, which is ironic as I believe I am the one who has been defrauded by them!

No response to my email querying this and when I tried to access the website today it no longer exists....I think I have been had 😡

I can confirm this was a fraudulent website, DO NOT ORDER

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS THIS SCAMMING…

AVOID AT ALL COSTS THIS SCAMMING COMPANY SET UP SITES TAKE CUSTOMERS MONEY AND DO NOT GIVE YOU ANYTHING THEN THEY CLOSE THE WEBSITE DOWN AND DO IT ALL AGAIN.
I PURSHASED 12 MONTHS XBOX LIVE GOLD MEMBERSHIP OVER THE WEEKEND AFTER MAKING PAYMENT RECEIVED A EMAIL SAYING DOWNLOAD YOUR CODE WHICH I PROCEEDED TO DO BUT RATHER THAN GIVE A CODE IT GIVES A MESSAGE SAYING WE ARE UNABLE TO ISSUE YOUR CODE DUE TO FRAUDULENT ACTIVITY AND YOUR ORDER WILL BE MANUALLY PROCESSED..
STRAIGHT AWAY THIS WAS VERY SUSPICIOUS, I TRYED TO CONTACT THIS COMPANY HOWEVER THEY ONLY HAVE AN EMAIL ADDRESS WHICH I EMAILED FIVE TIMES WHICH WENT IGNORED.
JUST USE A KNOWN WEBSITE GUYS LIKE CDKEYS THEY WERE THE NEXT CHEAPEST AND THEY ISSUE YOUR CODE IMMEDIATELY.

OFFICIAL VERIFIED ARE A COMPLETE SCAM
BANK INFORMED AND THE POLICE

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Paid for 12 month Xbox live Gold for my…

DO NOT ORDER FROM THIS COMPANY.
Paid for 12 months Xbox live Gold for my daughter, had the same issue as a few reviews on here, that I have now read unfortunately after paying. Received the e-mail with the download, but no download, just a note to say they were going to verify my order. 48 hours later, still nothing and no reply to my e-mail. Reporting to my credit card company and will never use again.

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Dishonest company

Dishonest company. Never received my code. I don't understand how they can still be a running company.
Never use this company.

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Didn’t get my PS4 plus mebmership?

Didn’t get my PS4 plus mebmership?

Still nothing 24hr now. I called my credit card company they will put in a dispute, withhold paying or credit my account. Well worth trying if your in the same position. I purchased 2 PS4 passes @ £59.

April 2, 2019
Unprompted review
Rated 1 out of 5 stars

Do not trust these, scam scam scam

Purchased online activation code for my sons game system and still have not received anything and had money taken out of my account. Sent email asking what is going on but had no response and that is after 4 days

April 1, 2019
Unprompted review
Rated 1 out of 5 stars

BEWARE YOU DONT GET YOUR ITEM

Ordered a 12 PS4 network card, received some bull word document about checking if I am authorised to use my own bank card, emailed them no reply,I have reported this company to the police, wish I found the reviews 1st but nothing came up, hopefully this stops someone else purchasing from them, no contact details apart from email, no company information and website only been going for 19 days. Please be aware if you purchase from them you will loose your hard earned cash. Please see other bad reviews, if you read 5* ones they are duplicated word for word! The company now doesn't have a website! All that says is it was never a genuine company for them to just take the money and nothing received 10 days later,

April 1, 2019
Unprompted review
Rated 1 out of 5 stars

PAID BUT NOT RECEIVED MY PURCHASE AFTER SEVERAL DAYS...

After waiting a week i have still not received my Xbox Live 12 month code. My money has been taken, and cleared.
I have sent several e-mails asking what's taking so long and still no reply.

Everytime i check my Official Varified download link it keeps giving me the same message. "unfortunately due to an increase in fraudulent orders we are currently applying additional compliance & verification checks to make sure you are who you say you are and that you have permission to use this card......

This is the worst company i have ever delt with and my advice to people is not to bother and pay the little bit extra from the trusted sites. I wish i had...

In short... They have my money, failed to reply to several of my e-mails, no other way of contacting them.

I will be taking this further..

Update aug 2019.... my bank claimed my money back.

If you have had this issue, speak to your bank or which way you paid. If the company fails to respond your bank can issue a charge back meaning you get your money back.

I got my money back in full. Hopefully the company who tried this scam have now been closed.

April 1, 2019
Unprompted review
Rated 1 out of 5 stars

Not impressed

So far, I'm not impressed. Ordered Xbox Live Gold for my son on 29th March. It's now 1st April and all I've had is an email saying they are checking that I am allowed to use my credit card. Hasn't stopped them from taking my money. I've email twice with no response. So much for an instant online service.

Rang my credit card company. They said I had to wait 30 days before they could open a case against they. But after only about a week my money was refunded to my card. Just frustrating that they wouldn't honour the transaction in the first place.

April 1, 2019
Unprompted review
Rated 1 out of 5 stars

I brought Xbox live on Friday morning…

I brought Xbox live on Friday morning still waiting Monday for code very poor response they don't reply to emails and called there registered phone number but it's different company would not recommend

April 1, 2019
Unprompted review

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